CARNAHAN ELECTRIC

Warning to others using this company! I had Carnahan Electric out this week to troubleshoot a lighting issue. They were able to quickly get someone out. They sent Pete and things seemed good. Later that night I realized that the lights that were working when they came over, were no longer working. Not only were they not working, they had been completely removed. I was sure it was an innocent mistake and called Carnahan to fix the issue. They told me to talk to Pete directly about the issue. I told Pete what was going on and let him know he had also changed the timer and now NONE of the other exterior lights were working the way they were when he arrived. Pete told me he would only fix the issues if I paid him another $90. I asked him to reconsider and to please consult the owner before making a final decision. The lights that worked when he arrived, SHOULD work when he leaves. I called Carnahan back and spoke with the owner, John. John informed me that he would not send Pete back out to fix the issues created unless I paid him. Now I have to hire another electrician to come back and fix what Carnahan disconnected and changed. I have never done a negative review so this tells you how wrong this is. Short story- This company is focused on getting their billable hour and not on making the job right for the customer. They are just looking for that billable hour.