Appliance General

appliance repair, small appliance repair service, heating & cooling contractor

About us

At Appliance General, we sustain our company on reliability, great communication, integrity and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade, and will always keep you educated on your particular task or project. Call today! Call 844 Send-A-Repairman (844) 736-3273 or (909) 569-9427 before 10am, you'll receive same day service.

Business highlights

11 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Reviews

4.562 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
23%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 1-25 of 62 reviews

Maria S.
06/2023
5.0
Fair and honest work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary K.
01/2023
5.0
Brad did an excellent job at a reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew H.
09/2022
5.0
Brad is very honest, hard working and dependable. Contacted two other repair company and they both told me to replace compressor which would cost me more than $1000 but since Brad was honest, he was able to fix the issues with couple of minor parts replacements. Saved me lots of money. Came twice to my house made few phone calls to make sure everything worked properly. Very impressed with his professionalism. Would recommend him to anyone who need repairs on their appliances, you will save lots of money using Brad.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Ruth G.
06/2022
5.0
Brad efficient and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$69

Tony L.
06/2021
0.5
Made appointment he came by and he gave me a price. We agreed the following week he didn?t show up. I called and made another appointment and a couple of days later I canceled his service?s. I was not happy on the way he handled it.
Rating CategoryRating out of 5

Rudy R.
02/2021
5.0
Brad called right away and came to complete the job the same day. Within 30 minutes of initial request. He replaced an igniter for an oven. Great service and great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tina G.
01/2021
5.0
Very professional, no nonsense.... Came in, assessed the situation, handled it on the spot....

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Narmin H.
01/2021
5.0
Got a very quick response from Brad at appliance general. Very cordial and helpful. He was available right away. Diagnosed the problem immediately, gave me a very reasonable quote and will be completing the work by tomorrow. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tangela A.
07/2020
5.0
Brad was very nice. He works fast and guarantees his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie H.
02/2020
3.5
Brad did a good job with replacing the igniter in my oven. The only thing is that the drawer under the oven is no longer on track since he took it out and it goes off every time I open the drawer. That and the fact that it was a little pricey is the reason for the less than 5 stars.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$149

Mary B.
09/2019
5.0
Brad is very kind and a true professional. He knows what he's doing and that is a great comfort. He out performed the others. Keep up the excellent work thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol C.
07/2019
4.5
The job (clothes dryer not heating) was done in half an hour and the price was very reasonable! I even got a senior discount which was very much appreciated. The only issue I have was credit cards are not accepted. Which was fine since I had enough money in my checking account but for those who have to pay with a credit card you may have to look elsewhere. Other than that I would recommend Appliance General.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$105

Dorothy S.
05/2019
5.0
Brad was very prompt and efficient, new what the problem was, told us he had to pick up a part, when he'd be back and came back when he said he would. Very impressive!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$160

Sandy N.
04/2019
5.0
Very prompt and efficient service, that went above an beyond my expectations.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lourdes O.
01/2019
5.0
Brad the manager was very thorough in determining what the problem was with my dryer. He was also quick with the parts and called me right away and was also very punctual. I was very satisfied with his work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce F.
01/2019
5.0
He is absolutely first class I would give him a 12 star rating if I could. Nice professional guy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Linda S.
11/2018
4.0
Nice guy really tries to find the problem. Nonetheless, I would of rather have him tell me that my fridge couldn't be repaired. he replaced a part but did not solve the problem and my fridge still not working properly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$180
    • 1(current)
    • 2
    • 3

Contact information

2953 Crooked Creek Drive, Diamond Bar, CA 91765

http://appliancegeneral.biz

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
47801
Trade License Locale
CA
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair,
small appliance repair service,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: Closed

Sunday: Closed

Yes, Appliance General offers free project estimates.
No, Appliance General does not offer eco-friendly accreditations.
No, Appliance General does not offer a senior discount.
Yes, Appliance General offers emergency services.
Yes, Appliance General offers warranties.

Contact information

2953 Crooked Creek Drive, Diamond Bar, CA 91765

http://appliancegeneral.biz

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
Closed
Sunday:
Closed