Guaranteed Plumbing has been serving the Bay Area for over 12 years, although the owner, Marcus Madrid, has been in the plumbing business for over twenty years. We are a full-service plumbing company that does commercial and residential projects ranging from service calls to ground-up construction. Guaranteed Plumbing also has a division (East Bay Gas Lines) that specializes in retrofit gas installs for residential and commercial projects. Guaranteed Plumbing prides itself with not only producing the highest quality plumbing during the construction phases but also maintaining our jobs through our skilled service department.
Business highlights
24 years of trusted experience
Services we offer
Plumbing: kitchen & bathroom remodels and repairs, water heaters, outdoor kitchens. Gas Lines: indoor & outdoor gas lines, outdoor kitchens and fire pits, fireplace and stove top conversions.
Description of Work: Installer Patrick showed up on time, worked quickly & efficiently and installed 2 new toilets. Estimate/cost for work was not the least expensive but a discount was offered. Having a reliable plumber in my area who can do the job is worth the extra $$ consideration!
Rating Category
Rating out of 5
Yes, I recommend this pro
Kathryn W.
03/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: We had very little water pressure in our shower, so we called Guaranteed Plumbing to help solve this problem. The technician saw right away what needed to be done, went to purchase the necessary materials, which included a new cartridge and fixture for the shower. He had to saw through the bedroom wall to replace the cartridge. He was very efficient, cleaned up the work area, so all we had to do was a little touch up paint on the wall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
John V.
06/2015
1.0
plumbing
+ -1 more
unknown
Description of Work: Never responded to telephone call for an apptment or to message sent through Angie's list
Rating Category
Rating out of 5
responsiveness
1.0
Yes, I recommend this pro
Molly C.
06/2015
3.0
plumbing
+ -1 more
unknown
Description of Work: Came promptly when called to troubleshoot knocking pipes, diagnosed the problem and told me he would send a quote for repairs. No quote received, called office and they promised a response, and still no quote received.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
3.0
Eileen B.
06/2015
5.0
gas logs, plumbing
+ 0 more
unknown
Description of Work: They installed a dedicated gas line and hooked it up to our new gas fireplace insert. They also installed an earthquake gas shutoff valve. They did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,455
John M.
05/2014
5.0
plumbing
+ -1 more
unknown
Description of Work: These guys were great from start to finish. We had a complex job involving multiple drains on two floors, and a back-flow problem in our laundry room that was preventing us from using our washing machine. From first phone call to job completion, our experience with this company was ace. We would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Dan B.
04/2014
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
BRYAN S.
12/2011
5.0
plumbing, water heater repair
+ 0 more
Excellent. Although they were not the cheapest, the work and crew was very clean and professional. They removed a lot of debris, etc. from the shed, put drop clothes, down inside, removed their shoes, etc.
Description of Work: Remove old water heater and exterior shed. Install large gas line for tankless heater and new fireplace insert. Install new tankless Noritz 98 OD water heater. www.guaranteedplumbingco.com
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Response from GUARANTEED PLUMBING
Hi [member name removed], thank you for taking a moment to leave such a thoughtful review for us. We hope you'll consider us next time you have any plumbing or gas line needs.
thomas P.
11/2011
5.0
plumbing
+ -1 more
They did a good job. It was a very satisfactory experience. They showed up on time. They were very courteous and clean. We needed some parts so we ordered and got them. They came back and they didn't charge us for the first call because the old parts had run out.
Description of Work: Guaranteed Plumbing put in some new faucets for us 3 weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GUARANTEED PLUMBING
We appreciate the review Thomas, thank you! Please let us know if you have any plumbing or gas line needs in the future.
Marilou K.
04/2011
4.0
plumbing
+ -1 more
They had to come out twice before the leak was fixed, but I would call them in the future.
Description of Work: They came out to service my kitchen sink that was leaking.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from GUARANTEED PLUMBING
Hello [member name removed], I'm sorry we were not able to fix your sink on the first trip, but hope that you will still consider us for work in the future. Thank you for taking the time to leave a review for us. It's greatly appreciated!
DENISE M.
10/2005
5.0
plumbing
+ -1 more
VERY HELPFUL. MADE SUGGESTIONS ON SITE TO PREVENT FUTURE PROBLEMS WITH FIXTURES. MADE EXCELLENT EFFORT TO ACCOMMODATE SCHEDULING REQUEST. VERY NICE TO WORK WITH.
Description of Work: INSTALLED WALL UNION IN SHOWER, DIPPED TRIM PLATE FOR SHOWER VALVE, TIGHTENED HALL FACET, ADJUSTED MASTER POP-UP ASSEMBLIES, AND ADJUSTED TEMPERATURE CONTROL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from GUARANTEED PLUMBING
Hi [member name removed], thank you for taking the time to leave a review for us. It's been quite a while since we were out at your home, but hopefully everything is still working well. Please let us know if there are any other plumbing or gas line needs we can help you with.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Water Heaters,
Gas Logs,
Drain Pipe Installation
FAQ
GUARANTEED PLUMBING is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
GUARANTEED PLUMBING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, GUARANTEED PLUMBING does not offer eco-friendly accreditations.
No, GUARANTEED PLUMBING does not offer a senior discount.
No, GUARANTEED PLUMBING does not offer emergency services.
No, GUARANTEED PLUMBING does not offer warranties.
GUARANTEED PLUMBING offers the following services: Plumbing: kitchen & bathroom remodels and repairs, water heaters, outdoor kitchens. Gas Lines: indoor & outdoor gas lines, outdoor kitchens and fire pits, fireplace and stove top conversions.