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PHD Plumbing Service

Plumbing, Drain Cleaning, Water Filtration and Softening,

About us

Family owned for 35 years

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

General plumbing repairs, stoppages, water heaters, garbage disposals, video pipe inspection, leak detection, HVAC, boiler repair, sewer hydro jetting, re-pipes & maintenance programs.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.733 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 33 reviews

bianca M.
11/2014
4.0
plumbing
  + -1 more
They did a good job. He fixed the parts inside, so it works fine now. However, the price was a little high.
Description of Work: They fixed my toilet because the flushing wasn't working.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert R.
09/2014
5.0
plumbing
  + -1 more
Excellent plumber!! Good price, honest, and quality work. He had over 30 years of experience and came from a family of plumbers. Reception was nice and he came out same day. What else can you ask for?
Description of Work: Replaced roman tub faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Jessica S.
03/2014
5.0
plumbing
  + -1 more
Very well, done quickly and promptly.
Description of Work: There was a leak in the plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Kathy K.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
I called PHD on Tuesday morning to see if Tim, the company's south Orange County plumber, would be available to come fix the toilet. The phone receptionist said he might be able to come by at the end of the day. He actually showed up shortly after I called, but I was on my way out. He did not come later that day, so I called to re-schedule him for Thursday. Thursday he arrived on time with a helper. I had used PHD/Tim just a few weeks beforehand to install a new water heater. The price was much better than the 2 other quotes I had received and we were pleased with the installation. This time, Tim and his helper very quickly fixed the 2 toilets and replaced the sink stopper (which I had not mentioned on the phone). He also addressed a slight gas leak I had noticed that was related to the water heater installation. He was very friendly and personable with both us and our pets.
Description of Work: Replaced handle on one toilet, serviced different dual action toilet that wasn't working in one mode, replaced stopper in sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ted J.
08/2013
5.0
plumbing
  + -1 more
Tim was very responsive and gave us a very competitive quote for the work. He did the job the same day. No complaints.
Description of Work: Fixed broken flange on toilet and re-installed pedestal sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Bryan L.
04/2013
5.0
plumbing
  + -1 more
We called PHD plumbing based on previous positive experience. Noticed a apparent slab leak. He re-juggled his schedule around in order to come out ASAP. The investigation of where the leak was was done in a very logical manner while doing the least possible amount of opening up walls. It was determined due to the odd way the house is plumbed that the leaking pipe in the slab could be bypassed. Opened up two walls, investigated, and made the bypass.
Description of Work: Slab Leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

John K.
01/2013
5.0
plumbing
  + -1 more
Very fast response and excellent serice. Will use company again for my plumbing requirements.
Description of Work: Repaired and replaced broken toilet flange. Installed new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Patty S.
11/2012
5.0
plumbing
  + -1 more
Fixed our stopped up sink in no time. I would use PHD Plumbing Service again, so far I haven't needed him, our sink is doing fine.
Description of Work: Snaked kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

PEGGY Z.
08/2012
5.0
plumbing
  + -1 more
Words cannot describe what terrific work was done on this job. The two main plumbers on the job were Don and Bill Hoover. They were extremely professional and personable. Clean up was spectacular. Even my dogs liked them. Everything started great from the first day. When I got home and found they had repaired my side gate which wouldn't open because the walkway had buckled from tree roots. They could still get in the backyard from the back gate but it was more convenient to use the side, so they fixed the gate-no extra charge. Another extra was caulking the bath tub and sinks. They also didn't charge extra when it was discovered they had to re-route the main water line because my front porch was a four-foot thick slab of concrete. The pricing was more than competitive. I had gotten other quotes that ran from $20,000 to $30,000. PHD's first estimate was around $18,000. I called them back and explained that I was really strapped for cash so Don came back out and was able to re-work the estimate down to $13,500. The new estimate also included extras beyond re-piping. I got two new toilets, a new faucet and p-trap in one bathroom and repairs to other leaky faucets. They also brought my water heater up to current safety codes. As part of the job they had to cut two large holes in my kitchen ceiling to reach the pipes between floors. The other companies said they would have to do that also but I would be responsible for the repairs from someone else. PHD included that repair in the price. All in all in was a good experience, a great job and really nice people. I now have water flow and pressure I never dreamed possible.
Description of Work: Complete re-pipe of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Jessica S.
04/2012
5.0
plumbing
  + -1 more
It went great overall, puntual and very friendly.
Description of Work: Repaired the toilet handles from leaking and unclogged the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

nazar K.
10/2011
3.0
plumbing
  + -1 more
When I called Tim, I asked him how much it would roughly cost to replace a simple garbage disposal. I thought I had heard $35.00. Since I had spent $50.00 to replace one 3 months ago on another home, I thought 35 sounded good. I had them go to my house when I wasn't there. My wife let them in to do the work. I called my wife after they left and asked her how much she paid them. She said that the guy wanted $90.00 for labor charges + $50.00 for a service charge. I was very upset about this. I called Tim back and explained to him what happen. His response was, I wouldn't have even got my car for $35.00. He said that he had quoted me $135, not $35 over the phone. He said that since the bill came out to $140, he was right spot on. I normally don't leave reviews, but since I just signed up with Angie's list and am paying for this service, I thought I'd voice my opinion about how I will never use this company again. A complete rip off! $140.00 to change a simple disposal, really?
Description of Work: Changed a garbage disposal.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$140

Ed F.
07/2011
5.0
plumbing
  + -1 more
came in on time. Finished the job promptly.
Description of Work: he re-routed main water supply which was leaking under the slab foundation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Margaret B.
06/2011
5.0
plumbing
  + -1 more
This plumber is excellent. He completed the work with care and quickly. Nice to have a reliable and reasonable plumber like this nearby!
Description of Work: Fixed leaking shower plumbing; connected gas bbq

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Dan S.
01/2011
5.0
plumbing, drain cleaning
  + 0 more
From top to bottom I was quite pleased.
Description of Work: Drain cleaning and multiple other minor plumbing repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dina H.
10/2010
5.0
plumbing, drain cleaning
  + 0 more
I highly recommend PHD Plumbing for any plumbing jobs. They were professional, on time, reasonably priced, friendly, knowledgable and just overall excellent in service. I am so happy to have found a reliable plumber who I know will get the job done correctly without playing games with pricing. I just can't say enough about my experience. This was a long, difficult job that took the entire day. He never took a break and worked until the job was complete. The technician also went over the hourly rate before starting the job and explained his plan of attack on fixing our problem. Very good communication.
Description of Work: I hired PHD Plumbing to clean out my yard drains. These drains were clogged with palm roots, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JOHN R.
06/2010
5.0
plumbing, drain cleaning
  + 0 more
I was leaving town the next morning and wanted to get the problem taken care of before I left. He came out at 7pm at night and worked on it until about 10pm. Really a tough job. Did a great job and a very nice person too.
Description of Work: Had a serious problem with a yard drain that was clogged up with roots. Water was standing in my side yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James S.
06/2010
5.0
plumbing
  + -1 more
Tim is awesome! His price was completely fair and his work was exceptional. He was punctual, courteous and fair, qualities which are not always so easy to find in a plumber. After he finished the job he placed a follow up call. When I told him that the flame from the gas bbq was still a little weak, he came out that day which was Memorial day, and made the adjustments. The steaks made it to the grill and the bbq was a success. You would be crazy to use anyone else.
Description of Work: I had a leaking gas line running to an outdoor barbeque which need to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TERRIE S.
05/2010
5.0
drain cleaning
  + -1 more
Great. Much cheaper than others I called in phone book in San Clemente. Great attitude. Very knowledgeable. Priced as quoted over the phone.
Description of Work: Fixed clogged sink in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

PEGGY Z.
10/2009
5.0
plumbing
  + -1 more
I had previously purchased a faucet with a spray hose attachment and needed it installed. I have used this company many times previously and they did their usual great work. I had scheduled the work about a week before and they showed up right on time.
Description of Work: Installed new faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

PEGGY Z.
05/2009
5.0
plumbing
  + -1 more
I called in a panic because my upstairs toilet was overflowing and was dripping downstairs in the kitchen through the overhead light fixture. The gal on the phone told me how to turn off the water to the toilet then scheduled to get someone out as soon as possible. Since the water was off, I said I had to get to work and asked if they would call me at work when the plumber was ready to work on my problem. She took my work number since I work about three miles from my house. Within 90 minutes they plumber called and I met him at the house. He fixed the problem quickly and discovered that the tank cover was hanging up the trip lever so the flapper inside would not close which is why the water kept flowing out of the bowl. I've used these folks before and have always been pleased with their service.
Description of Work: Cleared a clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

ROYDEAN W.
03/2009
5.0
plumbing
  + -1 more
He was very nice, did his job and was reasonable. I would call him again.
Description of Work: I had a leaky pipe in my bathroom. He had to go thru the wall in the bedroom to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Teri T.
10/2008
5.0
drain cleaning
  + -1 more
They did a good job. They were professional and reasonably priced. They responded quickly to my phone calls. I would recomend them and use them again in the future.
Description of Work: They came out and fixed some leaks around the house and they also un-clogged a drain.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEGGY Z.
10/2008
5.0
plumbing
  + -1 more
Wow!! What great service. The plumber arrived within 45 minutes. He fixed the pipe in the backyard and then I asked if he could look at the overflow drain for my dishwasher that leaked every time I used the appliance. He cleared the drain but discovered a pretty good leak under the sink. He repaired that and used a wet-vac to clean up the mess. While he was at it, he vacuumed under my refrigerator and cleaned the pan inside! He also tightened up the sink faucet. He cleaned up thoroughly, even going as far to shovel dirt into a hole around the pipe in the backyard and smooth everything over. There was no sign I even had a workman in the house doing all those things. I've used these folks before with the same great results. They respond quickly and have all the tools and parts to get the job done.
Description of Work: A pipe burst in the backyard needing repair and a leak under the kitchen sink was fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Walter S.
08/2008
5.0
plumbing, water heater repair
  + 0 more
He showed up on time but he had fixed the problem for the renter we had in the house thirty days before. So he did not have to do any work this time. But the work he did before was very good and he fixed all problems.
Description of Work: The plumber was called to fix a water heater on the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Gayle M.
05/2008
1.0
water softeners
  + -1 more
I guess because I questioned the final bill the plumber who installed the filter called me rude and insulting. I have never experienced such a reaction. When I called the owner, he told me to pay what I thought was fair, so I did, but I will never call this plumbing business again.
Description of Work: Plumber installed a whole house water filter. The estimate from the day before had been for $200.00. The job took 2 1/2 hours and the bill came to $465.00. It was a different worker that did the installation from the one who gave the estimate. I called the office and questioned the resulting bill and agreed to pay $300.00. I thought that was fair. I know sometimes parts need to be added but to pay 2 1/2 times the estimate was just uncalled for. I would have gotten more estimates if I had been quoted such a high amount.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$300
    • 1(current)
    • 2

Contact information

32311 Azores Rd, Dana Point, CA 92629


Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Filtration and Softening,
Water Heaters,
Sewer Cleaning,
Heating and Air Conditioning

FAQ

PHD Plumbing Service is currently rated 4.7 overall out of 5.
PHD Plumbing Service accepts the following forms of payment: Check,MasterCard,Visa
No, PHD Plumbing Service does not offer free project estimates.
No, PHD Plumbing Service does not offer eco-friendly accreditations.
No, PHD Plumbing Service does not offer a senior discount.
Yes, PHD Plumbing Service offers emergency services.
No, PHD Plumbing Service does not offer warranties.
PHD Plumbing Service offers the following services: General plumbing repairs, stoppages, water heaters, garbage disposals, video pipe inspection, leak detection, HVAC, boiler repair, sewer hydro jetting, re-pipes & maintenance programs.

Contact information

32311 Azores Rd, Dana Point, CA 92629