Kona Carpet & Tile Cleaning

upholstery cleaner, carpet cleaner

About us

We are the Winners of The 2019 Best Of Award! We are committed to delivering excellent customer service & quality work. We use a 2018 commercial truck-mount machine that delivers high psi, high vacuum pressure & high regulated heat. Our upgraded equipment delivers double the extraction which delivers double the cleaning as well as very fast dry times! We also use non-toxic, soap-free solutions that penetrate and emulsify the deepest of stains. Most solutions on the market today are detergent-based and are cost effective. However, those detergents leave behind a residue that can mask over stains and attract bacteria/ dirt, which causes faster re-soiling. You won't experience stains reappearing with our premium solutions and heavy-duty equipment. Feel free to contact us for the following cleaning services: carpet, rugs, upholstery, tile & grout, natural stone polishing, countertop polishing, showers, or water damage dryouts. Call Us Directly At (949) 278-8052

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 196 reviews

Julie H.
09/2023
5.0
Whatta team are Jennifer and Jason! Jennifer set the schedule up efficiently and then accommodated our unexpected change without rancor. She provided clear, written instructions about how to prepare our house and what to expect afterward. Jason was punctual, cleaned our carpets where we'd requested, and left us souvenir booties to wear until the rooms/halls/steps dried. We won't be so apprehensive next time about calling up service providers such as these.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Danielle M.
08/2023
5.0
I am beyond happy I found Kona Carpets! Jennifer always finds a way to get my appointment quickly, Jason has cleaned my carpets multiple times they come out beautiful. He is so nice and efficient. He has cleaned my 91 year old Mother in Laws as well extremely efficient and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen G.
05/2023
5.0
Fit me in when I needed the job done. Great work. Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Anne P.
05/2023
5.0
Very happy to have found this company to clean my carpets! Jennifer in the office and Jason the technician were professional, efficient and friendly. The price was excellent and the job was done quickly and looks great! I will call Kona again for my carpets, and also soon for my tile and cement power wash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$280

Cal W.
02/2023
5.0
Prompt and efficient

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$170

Kenneth L.
10/2022
5.0
Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cat Downing S.
07/2022
5.0
I'm so happy with the work Kona did for me! It was fast, thorough and the technician was so nice. I love supporting family businesses and highly recommend Kona Carpet and Tile!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Helen R.
07/2022
5.0
Kona carpet cleaning was wonderful! The whole process was outstanding from the appt scheduling to the guy who cleaned the couch and carpeting. I will definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$375

Rashad R.
07/2022
5.0
Good price and service On time and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam G.
07/2022
5.0
From my first communication with Kona Carpet & Tile Cleaning I received excellent customer service. The office staff was very efficient and helpful in scheduling our carpet cleaning and the men who came out to do the job were professional in every way. We had all the carpeting, an area rug and an overstuffed couch, loveseat and chair cleaned. GREAT JOB! We will definitely use them again and have already referred our neighbors to this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$455

Vera s.
07/2022
4.5
Pleasant.

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$13,500

Patty L.
06/2022
5.0
Nice husband and wife team. Jennifer made the process easy with lots of reminders too. Knowledgeable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ERNIE B.
04/2022
5.0
arrived on time...clean, neat, well-mannered rmployee.. i liked the way iwas greeted on the phone, services reviewed, price quoted & work was thorough,,,best i have had in a while

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scott R.
02/2022
5.0
These folks saved me a huge headache after a scheduled carpet cleaner cancelled at 8:00 the morning of the service. I got very fast service the same day and the job was very good. The serviceman was also excellent. Theyâ re my team from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$225

glenn s.
02/2022
5.0
prompt, thorough and reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Lisa C.
02/2022
5.0
Jason is wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy M.
02/2022
5.0
Went above and beyond expectations. Would highly recommend

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$415

Beatrice a.
01/2022
3.5
The job was done very fast in a rush, the carpet was stiff, not soft. Just ok.

Rating CategoryRating out of 5
quality
2.5
value
3.0
responsiveness
4.0

$260

Leon D.
01/2022
5.0
They were on time and did a good jobless

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara G.
10/2021
5.0
Jason cleaned and sealed my pavers on my back patio. He did a wonderful job and went above and beyond for me. I needed edging on one side and he went to Home Depot and purchased and installed the edging. I am 79 and he came back and put all my furniture back! Kona is wonderful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Honey H.
10/2021
5.0
Jason is a fine young man , very polite and respectful as well as a hard worker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shelly H.
08/2021
5.0
Excellent service good price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mac B.
07/2021
5.0
They did a good job and we're on time

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Julie G.
06/2021
4.5
He did a great job! He was professional and my carpets look great. I would definitely hire him/company again.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Marilyn C.
04/2021
5.0
Prompt, tidy& clean carpet & area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$225

Contact information

32565 B Golden Lantern St. Suite 215, Dana Point, CA 92629

http://konacarpetandtile.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

Kona Carpet & Tile Cleaning accepts the following forms of payment: CreditCard
Yes, Kona Carpet & Tile Cleaning offers free project estimates.
No, Kona Carpet & Tile Cleaning does not offer eco-friendly accreditations.
No, Kona Carpet & Tile Cleaning does not offer a senior discount.
Yes, Kona Carpet & Tile Cleaning offers emergency services.
No, Kona Carpet & Tile Cleaning does not offer warranties.

Contact information

32565 B Golden Lantern St. Suite 215, Dana Point, CA 92629

http://konacarpetandtile.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed