Kona Carpet & Tile Cleaning

upholstery cleaner, carpet cleaner

About us

We are the Winners of The 2019 Best Of Award! We are committed to delivering excellent customer service & quality work. We use a 2018 commercial truck-mount machine that delivers high psi, high vacuum pressure & high regulated heat. Our upgraded equipment delivers double the extraction which delivers double the cleaning as well as very fast dry times! We also use non-toxic, soap-free solutions that penetrate and emulsify the deepest of stains. Most solutions on the market today are detergent-based and are cost effective. However, those detergents leave behind a residue that can mask over stains and attract bacteria/ dirt, which causes faster re-soiling. You won't experience stains reappearing with our premium solutions and heavy-duty equipment. Feel free to contact us for the following cleaning services: carpet, rugs, upholstery, tile & grout, natural stone polishing, countertop polishing, showers, or water damage dryouts. Call Us Directly At (949) 278-8052

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.9196 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 51-75 of 196 reviews

Fue P.
07/2020
5.0
Good good service with reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Tina T.
05/2020
5.0
My technician was extremely personable and professional. Great price for a quality job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Armp;d S.
05/2020
3.5
I had only one room with carpeting which resulted in a minimum charge for that room which I thought was a little steep.

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Cathy L.
05/2020
5.0
Very professional from office to cleaner to owner

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim R.
05/2020
5.0
Made my carpets like new. Very easy to work with. Overall Awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristen O.
01/2020
5.0
Jason was focused on getting the task complete. He was professional as well as approachable and friendly. My husband and I will ask them to come again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$146

Gretchen B.
01/2020
5.0
Ii wouldn t consider any other carpet cleaning company after the excellent 5star service and results I received from Kona Carpet. It started with the prompt follow up from Jennifer to my request for carpet cleaning. Then she already had a copy of my floor plan from the address I had submitted so we could discuss exactly which areas I wanted to have done ... very professional! Then she texted me a half hour before my technician Jason would arrive.. helpful so I m not waiting around in a 2 hour window. And Jason KNOWS this business - he truly CLEANS the carpet - not with lots of soap - but with very hot steamed water and state of the art commercial cleaning and extraction - top of the line all the way! The last carpet cleaning we had looked clean for about two weeks then felt gummy and looked dingy because there was so much residue left in the carpet. My 10yr old carpet looks and smells so clean and is still soft to the touch - no residue. The only problem any potential customer might have is that they may not live within Kona Carpets area that they service 😍🤩!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank D.
12/2019
5.0
I was contacted by Kona Carpet and Tile within 1 minute of submitting my info! I was given an arrival time of noon - 2:00 pm. Jason showed up 15 minutes early! Work was completed quickly and professionally. Will definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lumi C.
11/2019
5.0
Excellent customer service. Jason was prompt, worked hard and did an excellent job on my carpet. I will recommend Kona Carpet to friends and neighbors. Thank you, Jason!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

PAULA D.
10/2019
5.0
Jason was on time and very friendly. He spent a solid amount of time on a chair. He did an extra cushion for me with no additional fee. Paula D.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$100

Dana D.
10/2019
5.0
My carpet is made from corn fiber so it requires specialized treatment and Kona came into the job knowing exactly what needed to be done. They were on time and did a great job without creating a huge mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzy M.
10/2019
5.0
Jason was great. Right on time. Very friendly and a hard worker!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$185

Jonathon J.
09/2019
5.0
Friendly and timely service

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Margie G.
08/2019
4.5
no pressure to sell you other services

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$140

Karen C.
08/2019
5.0
Excellent job! Got out stains that were in the carpet from the previous owners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Kris S.
08/2019
5.0
Jennifer was a delight to speak to, and understood what exactly I needed! Jason, who cleaned my carpets, was very knowledgeable about different types of carpet. He made my carpets look brand new! Thanks Kona for a wonderful job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen W.
07/2019
5.0
Jennifer (in the office) was very quick to respond and answered all my questions. She was able to get me into the schedule with very little notice. Jason (lead tech) let me know when he was on his way, was professional, personable, and efficient. The carpets look brand new, and the deodorizer scent is fresh and clean. Jason even left some plastic booties at the door to keep dirt tracking back in to a minimum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$155

Annette R.
07/2019
5.0
Work was done quickly and technician did not make a mess which has been my experience in the past with other providers

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer N.
07/2019
5.0
Quick scheduling, lots of communication, and a good job done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Inmi C.
07/2019
5.0
Jason was pleasant and professional. His work was efficient and satisfactory. Am sure I will work with them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Deborah S.
07/2019
5.0
I really like the technician. He was friendly and very helpful. He did a great job too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

32565 B Golden Lantern St. Suite 215, Dana Point, CA 92629

http://konacarpetandtile.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed

Service Categories

upholstery cleaner,
carpet cleaner

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

Kona Carpet & Tile Cleaning accepts the following forms of payment: CreditCard
Yes, Kona Carpet & Tile Cleaning offers free project estimates.
No, Kona Carpet & Tile Cleaning does not offer eco-friendly accreditations.
No, Kona Carpet & Tile Cleaning does not offer a senior discount.
Yes, Kona Carpet & Tile Cleaning offers emergency services.
No, Kona Carpet & Tile Cleaning does not offer warranties.

Contact information

32565 B Golden Lantern St. Suite 215, Dana Point, CA 92629

http://konacarpetandtile.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed