10 EMPLOYEES. CHARGES $99 HOURLY RATE. NO TRAVEL CHARGES. EXTRA CHARGE FOR AFTER-HOURS SERVICE. NO TRAVEL CHARGES. ASK ABOUT ANGIE'S LIST DISCOUNT. ORIGINAL OWNER- FAMILY OWNED AND OPERATED SINCE 1971. RECEIVED BEST OF CULVER CITY 2012, 2013, AND 2014!!! LICENSE #623676.
Business highlights
54 years of trusted experience
Emergency Services Offered
Services we offer
PLUMBING SERVICEAND REPAIR, REMODELING, WATER HEATERS, DISPOSALS, TOILETS, GAS LINES, WATER & DRAIN PIPES, DRAIN CLEANING. FAUCET REPAIR/REPLACEMENT, LEAKS....
They were good. They came on time and they were courteous. I was treated respectfully. Price was right and they did what they said they will gonna do.
Description of Work: Wall heater and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald B.
11/2017
5.0
plumbing
+ -1 more
The plumber showed up on time, was very professional and did the work quickly.
Description of Work: Kitchen sink clogged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Max G.
10/2017
5.0
plumbing
+ -1 more
They came for both incidents the next morning after my call and fixed it. The pipe outside was leaking after a week again, and when I called them, they sent their guy back the next day early, and he fixed it. We have been using Riordan Plumbing for a few years now, and always found them to be responsive and do good work.
Description of Work: We had a leaking pipe outside our home that needed to be fixed, and a clogged distributor in our shower inside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Caitlin D.
07/2017
5.0
plumbing, drain cleaning
+ 0 more
Great. We got quotes from a couple plumbers, and the other business mixed up the appointment time, and gave us a very high quote. Riordan's plumbing was professional, communicative, and sent someone over right away. They snaked our drains and identified a leaky toilet and gave us a reasonable price to fix the problem (replacing flanges and other toilet materials). Easy to schedule and happy with the work.
Description of Work: A couple slow drains, and overall plumbing maintenance check.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
henry G.
06/2017
3.0
plumbing
+ -1 more
within 48 hours the fittings on the pump failed and flooded my garage. I had to pressure them to cover the cost of the remediation of the water damage. They sent a second plumber who declared that the installation was not done right. After the second plumber replaced the fittings and reinstalled the pump the leak was gone but hot water has never circulated. They refused to come back and diagnose and fix.
Description of Work: I hired them to install a new circulating pump on my water heater.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$200
Kevin C.
05/2017
5.0
plumbing
+ -1 more
fast, ontime, polite, and educational.
Description of Work: replace valve and steel tubing from the pipe to the toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frank S.
04/2017
5.0
plumbing, water heater repair, drain cleaning
+ 1 more
The dispatcher made an appointment for the same day I called. The plumber did the job within less than an hour of arriving, pulled up a wad of roots and left the area clean and neat. We've used Riordan many times for jobs ranging from routine maintenance to major repairs, and they are always prompt, thorough and professional.
Description of Work: Routine sewer line root cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
paul R.
01/2017
5.0
plumbing
+ -1 more
Very well done. They did a great job.
Description of Work: Toilet replacement and repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Robert V.
11/2016
5.0
plumbing
+ -1 more
Ken is the man! Experienced. Very professional. And great with the explanations of the problem and solutions. It's hard to find companies and people who genuinely care about what they do. I would definitely use Ken and his company again.
Description of Work: The original plumber my contractor hired, as well as another outside plumber were not able to correctly fix the stem issue for our bathroom faucet. In fact, the last plumber suggested that the stem was broken and that we would have to replace it. Ken came in, assessed the entire situation and began testing everything before he committed to what was needed. Not only did he assure us that the stem was not broken, he re-installed it, aligned the faucet knobs, and made the faucet run the way the Altman's brand intended it to run. All in less than an hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick C.
10/2016
5.0
plumbing
+ -1 more
Everything from contacting them and scheduling an appointment to having the project completed, they were very professional! They were on time, and took the extra time to clean up when they were done. There was an issue with the water shutoff under the sink which they repaired.
Description of Work: Install new kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Milton W.
09/2016
5.0
plumbing
+ -1 more
John Riordan Plumbing was a referred to me by another plumbing company. The other company referred Riordan as a reputable company. They were at my house in hour and after letting me know that I didn't need any new parts, there was no charge. That made my day. I will use both companies. What amazing customer service and a way to build long term business year after year. Thanks to Drain Unlimited and Riordan Plumbing!!
Description of Work: Thanks to Drain Unlimited and Riordan Plumbing!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Nicolas D.
01/2016
3.0
drain cleaning, plumbing
+ 0 more
We had this plumber out to snake a toilet that was backing up into our house in early fall. About six weeks later, the problem reocurred and they came out to fix it again. The good parts of the service: they picked up the phone, understood how bad the flow was, and really put in an effort both times to get someone out as quickly as possible. All interactions were very professional and courteous, and the service visits and phone calls were as promised and very punctual. This part could not have been better. Unfortunately, I can't really recommend this company because they didn't stand by their work. The clog was pushed further down the pipe rather than permanently opened up, and it all backed up again a few weeks later. Even though we'd been led to believe that the second service would be to finish the job we already paid for, we were billed a second time. Nobody explained this before performing the service, and getting a second bill in the mail was an unwelcome surprise. When we protested, the company claimed that it wasn't really fixing the previous problem again because the clog had moved to a different part of the pipe. We really were happy with the customer-facing parts of the service, but if we have more plumbing problems we will try a different company.
Description of Work: Clear pipes from backflowing toilet.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$250
Robert S.
08/2015
5.0
drain cleaning, plumbing
+ 0 more
Superb experience. Called the company; they had a team over to my place within 30 minutes. Very professional. I would use these guys again in a heartbeat. In fact, based on this experience,this is the only company that I would use for my plumbing needs.
Description of Work: Unplugged stoppage in a bath tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kathryn L.
03/2015
5.0
plumbing
+ -1 more
Just an excellent plumber. HONEST and HONEST and got the job done at a reasonable cost.
Description of Work: clean drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lauren M.
06/2014
5.0
plumbing, water heater repair
+ 0 more
It went well. They were good, timely, neat and they did a good job. They were just professional and seemed to be good. They were not cheap and not overly expensive.
Description of Work: They replaced my water heater.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Donald S.
04/2014
5.0
plumbing
+ -1 more
The experience was excellent. The back office was quick and responsive to the call. They sent the plumber Richard who had prior experience with the plumbing of the house. Within one hour the entire job was done. Also, no mess was created. In conclusion, everything was excellent.
Description of Work: Replace a garbage disposal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Donald S.
03/2014
1.0
plumbing
+ -1 more
This plumber has a problem. He needs to hire more employees. He could not provide service til Monday. I had to call another plumber who serviced the problem in a few hours.
Description of Work: Not provide the service required in a timely fashion
Rating Category
Rating out of 5
Joseph M.
01/2014
5.0
plumbing
+ -1 more
He was very communicative and explained the situation thoroughly and answered all of my questions without rolling his eyes! (Few do.) Was able to correct the problem without a replacement (saving us big $). Will be calling back soon to fix the project on our Honey Do list.
Description of Work: Responded promptly. Arrived a little early. Let me know what the issue was and that there was a 50% chance he could work it out without replacing it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
A W G.
01/2014
5.0
plumbing
+ -1 more
Could not have been a better experience. Showed up within 2 hours of call. Friendly and helpful. Asked if there was anything else he could help us with while he was there.
Description of Work: Plumber fixed faucet leak and tightened loose faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Donald S.
07/2013
5.0
drain cleaning, plumbing
+ 0 more
THE SERVICE WENT EXTREMELY WELL. THE PLUMBER RAUL CAME IN WITH A GREAT ATTITUDE. THE PIPES IN THE KITCHEN SINK NEEDED REPLACEMENT NOT REPAIR DUE TO AGE. THIS WAS POINTED OUT CORRECTLY BY RAUL THE SNAKING WAS DONE QUICK AND WELL. RAUL DID THE EXTRAS DUE TO GARDEN IMPEDIMENTS WHICH REQUIRED SAWING A BLOCKING COTTON WOOD. THE SNAKING NOW A SEMI ANNUAL EVENT DUE TO THE MAIN DRAIN WENT OFF WITHOUT A HITCH. THE COST WAS WITH IN REASON. IN TOTAL A JOB WELL DONE.
Description of Work: REPLACE KITCHEN SINK DRAIN PIPING AND SNAKE THE HOUSE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Donald S.
12/2012
5.0
drain cleaning, plumbing
+ 0 more
It went well. On time. No smell. Great attitude, He did his work quickly. He let me watch, If you are on the West side use this service,
Description of Work: Snaked pipes removed stoppage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$96
Mary M.
02/2011
1.0
plumbing, water heater repair
+ 0 more
The technician tried to give excess charges for the water heater. He didn't turn off the water valve to our unit and it resulted in a flood (with about $17,000-$20,000 worth of damage). The celling, hardwood floors and walls now need to be replaced.
Description of Work: We hired them to replace a hot water heater. He was also supposed to do some other plumbing services, but never did.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Response from John Riordan Plumbing, Inc.
We were called out to install a new water heater. Our service technician was in the process of turning the water off at the shut off on the top of the water heater, when the gate valve broke off releasing water from the second floor closet to the first floor. He stopped the water and called out an emergency water damage company to start cleaning up the water to avoid additional damage. He then went ahead and installed the new water heater so they would not be left with no hot water. We then turned this over to our insurance company, Federated Insurance. Our insurance company assigned Koning & Associates to investigate the loss along with the resulting damages. They ascertained that there was no visible evidence seen by the service technician that indicated that the pipe and gate valve were rusted. It appears that the valve simply broke in the service technician's hands. As such, they failed to see how our company could be liable for the damages, as the existing pipe and gate valve were badly rusted, and there is no way the service technician would have known the extent of rusting, as there was no visible evidence of this. They denied the claim based on this. We feel terrible that our customer received this damage, but due to the fact that it was caused by their rusty plumbing and not our technician we feel we acted in good faith and did everything to help remedy this unfortunate incident. They were not charged for the water damage cleanup, totaling $2,356.00. We understand they are upset with the resulting damages, but we feel we are not responsible for damage resulting from their rusty plumbing. And as of yet we have not been paid for the new water heater installation totaling, $1,473.08.
Bruce H.
09/2010
4.0
plumbing
+ -1 more
We were initially not pleased because it took a 2nd visit for them to find and repair the leak correctly, and we were charged for both visits. However, when we filed a complaint recently, they agreed to refund the fee for the second visit. Since the leak is fixed and the cost was reasonable once we received the refund, I am now a satisfied customer.
Description of Work: Checked & eventually repaired leaking flexible pipe under kitchen sink.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$106
Jonathan S.
03/2010
5.0
plumbing, water heater repair
+ 0 more
I called on Thursday; the plumber arrived Friday morning and finished the job by that afternoon.
Description of Work: Same day water heater replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
LINDA T.
11/2009
5.0
plumbing
+ -1 more
I think that they are excellent. They are efficient, reliable, you make an appointment with them and they show up on time and they take care of the problem. We've been using them for 15 years. Their price is comparable with every other plumber I've heard of.
Description of Work: They fixed my shower, which was leaking.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation
FAQ
John Riordan Plumbing, Inc. is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
John Riordan Plumbing, Inc. accepts the following forms of payment: Check,MasterCard,Visa
No, John Riordan Plumbing, Inc. does not offer free project estimates.
No, John Riordan Plumbing, Inc. does not offer eco-friendly accreditations.
No, John Riordan Plumbing, Inc. does not offer a senior discount.
Yes, John Riordan Plumbing, Inc. offers emergency services.
No, John Riordan Plumbing, Inc. does not offer warranties.
John Riordan Plumbing, Inc. offers the following services: PLUMBING SERVICEAND REPAIR, REMODELING, WATER HEATERS, DISPOSALS, TOILETS, GAS LINES, WATER & DRAIN PIPES, DRAIN CLEANING. FAUCET REPAIR/REPLACEMENT, LEAKS....