Drakes Carpet Cleaning & Drakes Flooring

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Two man team including one of the owners I believe, Scott Kirkbride. Work done in just about an hour and a half. You know how no matter how well something is cleaned certain spots keep coming back? Never knew why before ( I have a ridiculously white carpet). Scott explained that those household carpet cleaners that we all buy for quick fixes...Resolve, etc. leave a sticky residue that clings to NEW dirt and so it LOOKS like the spot is back. Who knew? Now, I know where to put my throw rugs!!! Great advice. They moved all my furniture...the last guys didn't....and they did an outstanding job. Quietly too. Two thumbs waay up!!! LOL

We spent $175. It was a good deal. It was not a great deal that would further that particular service. We will use this company in the future.

They did an excellent job. Everything was perfect. They showed up on time and were very professional. They knew exactly what they were doing. They knew what they were dealing with.

I had a seven-foot sofa that needed cleaning. They showed up on time and performed a good service. They gave me an invoice too. They even included in that an agreement based on the information they had online. I was happy with their service overall. They were efficient and cleaned up properly. They were not noisy and did not disturb the neighbors. They made sure that I liked what they did before they left. They were great.

We had a VERY TIGHT time window in which to get all three of these projects completed. The work was done over my company's Christmas shutdown. We had about 3 to 4 days to get everything done. Diana was VERY organized and kept me ontrack in picking materials and getting them approved so that we could get them ordered and delivered on time. She kept a watchful eye on her crew to make sure they were ontime, didn't fall behind and completely understood what needed to be done. Diana knows her products and was very helpful in selecting the proper materials, including suggeting what would look good in our office and what would wear well. She also gave me quite a lot of information and coaching on how to maintain and care for the new flooring and carpeting. Her crew did an excellent, high quality job and completed it well within our limited time frame. I am very pleased with the results and would not hesitate to used them again.

They are very professional, reasonably priced, and very punctual. They were very pleasant people.

It couldn't have gone better. They arrived on time, did the job quickly, removed the stains, were well priced, and were very professional. I was extremely pleased.

The sheet vinyl on the kitchen floor (there since we moved in) was peeling up by the back door--we needed a durable, economical replacement installed quickly before the subfloor was damaged by the winter weather. We met with Diana and she took the time to educate us thoroughly on each product's strengths, weaknesses, care, and costs to facilitate our decision, since she knew we had some financial constraints. She emailed us quotes promptly and her rates were comparable to another flooring company we'd consulted that wasn't a fraction as informative and caring as Diana was! She also worked with us to help us create a custom floor design with a material that usually isn't easily customizable. She went beyond the call of duty to ensure we would love our new floor and not break the bank. Diana and her crew removed, leveled, and replaced our kitchen floor on time and on budget, left it cleaned and polished, and we're thrilled with it! Diana took excellent care of us and our project, even though many contractors had told us our job was too small. Thank you, Drakes Carpet! We are grateful for your great and expeditious work.

I was very pleased with the services. We had another company come out two or three other times to try and get the spots out and they couldn't get them out so Drakes did a really great job.

We got prompt and polite service. They were able to schedule us in 2 days which was very important for us, since we were moving out and wanted to leave the place clean for our landlord. 3 guys cleaned the carpet quickly. Gave us good tips on how to clean carpet in the future so spots won't return. Also managed to clean a rug and make some small old rust spots almost invisible, which was amazing. We'll call them in the future again for sure.

Really, truly, excellent. Had just had a houseguest with an untrained puppy that left a mess of mud and accidents. Drake's not only left the carpets spotless, they explained to me and educated me on the flaws of using commercial spray-on spot removers. I have one problem high traffic area that no other company has gotten so clean. They were very generous in their pricing - which is by the square foot rather than by the number of rooms - so if a large piece of furniture wasn't moved, they deducted that square footage from the total. They also cleaned a few doormats at no extra charge. A price was arrived at before they began the work. They were accomodating as to what furnishings I felt should be moved and what wasn't necessary. I live in a townhouse and truck-mounted equipment has always been difficult to manuever. Drakes equipment is portable so there was no difficulty in bringing it directly up to the rooms being cleaned. They arrived on time, and were clean, friendly and carfeul and considerate of my belongings. It has been two weeks and I'm still smiling at how great my carpet looks.

Drakes was just incredible. Their professionalism was over the top. I had a party planned for Saturday October 17th and Diana came by Friday October 16th and picked up the rugs and told me they would have the rugs clean and delivered back to me on Saturday by 2:00pm. Drake arrived before 2:00pm delivered the rugs and started the upholstery cleaning on the chairs. The chairs look amazing, I was just very grateful. I was pleased with the service, the price, just the complete experience.

The job went perfectly beginning when Diana came out to give us the quote, through the final installation by Nahum and Raoul. The previous installer had assured me that he had installed true linoleum, but in fact, he never had, and the installation looked like he had never installed any type of flooring before. I should have used Drake's to begin with! Nahum is a Forbo Master Mechanic, and it shows. We worked together to ensure that the design was centered in the room by dry laying the tile first, centering the design and ensuring everything was straight. Unlike the previous installer, they didn't argue with me about how the floor was to be installed, or claim that the instructions for the adhesive were not correct, and their way was the right way.

Thorough. Took their time. Excellent products and new equipment. Used plastic under legs of the furniture while carpet dried. Careful with moving furniture, making sure to get carpet under beds, desks, drawers, etc. This was a shampoo/steam cleaning of the carpet, not some dry sprayed chemical that supposedly cleans. I could actually see the dirt in the water sucked into a plastic attachment. When it was done I knew my carpets were clean! I was very pleased. They are the best I've found in LA and I've used quite a few companies over the years.

They did a great job. They were friendly. They were professional. They showed up on time. I would use them again. They were accommodating to my schedule.

I thought they were great. They were very reasonably priced and they came when they said they were going to come. The company was also very easy to work with and they did their best to remove all of the spots.

Very polite, punctual, professional. They're just good people who do good work.

THEY WERE JUST EXCELLENT. THEY HAD EXCELLENT SERVICE, EXCELLENT PERFORMANCE AND CLEANED UP AFTER THEY WERE DONE. THEY DID EVERYTHING I ASKED THEM TO PERFORM. THEY ARE HIGHLY RECOMMENDED.