SINCLAIR AIR SYSTEMS

I would like to share with you how I was treated by your company. In the month of December 2016. I purchased a heating system from your company. I do live in Oxnard and I know that is quite a way for your company but I do appreciate that you did that for me. All went down as planned and the guys that came out were very nice and helpful. But then a couple of years later the heater went out so I called your office to see if the heater was under warranty and to have someone come out and fix the problem. I spoke to Susan several times. The end result was that I lived too far and that your company was very busy and that I should find another heating company in my area. She was very rude to me and had very poor customer service. I did call another heating company and the problem was fixed after another $400.00. It was a transformer that went down. Susan said to me "you liked the price, right". I said yes. She said then I would suggest you look on yelp to find another company in your area. So unprofessional. I was in shock and didn't know how to respond.

Rick and his crew did an excellent job in replacing my ac and furnace units with a heat pump system. They were very professional and efficient. Their workmanship was exceptional. Above all, their pricing was very competitive. I would highly recommend Sinclair Air Systems for all your hvac needs.

Four months ago, during the heat wave, the air conditioning system at our home stopped working. We were miserable… I called Sinclair Air, they came out immediately and provided excellent service! Sinclair air replaced my air conditioning unit. We were delighted at the quality of service and the friendly attitude of all the workers. Four months later, our central heating unit also broke down. However this time I called a different company and they were horrible! They wanted over 30K to replace the heating unit! I called Sinclair Air and they came to the rescue!! Sinclair Air install a new heating unit and new air ducts. The job was done professionally. All the workers were courteous and clean and me and my family are nice and warm! I greatly appreciate the service and professionalism Sinclair Air provided for me and my family… I highly recommend this company to all!

It went extremely well! They were very responsive and went above and beyond to get a technician out to troubleshoot the problem. Bob showed up when expected as they were in constant communication with me so I could make sure to be home. Bob was courteous, pleasant and extremely professional. He quickly diagnosed the problem, explained it to me and went to work getting it fixed. Sinclair Air Systems checked back with me to make sure everything was in working order and things went smoothly. I truly appreciate the follow up, thoughtfulness and consideration. I highly recommend Sinclair Air Systems! Great service from start to finish.

The price was good and the turnaround time was good. Other than a little bit of a mess left behind, which they went back and made right, all was great and much appreciated.

They did repairs on my friends where I recommended them. I would only hire this company for heating and ac problems without hesitations. I was more than happy and satisfied with their work.

The service was fantastic. They were here when they were supposed to be, very nice people that came over and helped. The people over the phone were very nice. They always give me a call and let me know when they show up.

I called Suzie at Sinclair first thing in the morning and she sent Eddie out. He checked the unit, voltage and wiring and the circuit board which meant he was outside, in the attic and the crawl space beneath my house. Eddie asked if there was a chance the wire to the AC was cut because he was not getting voltage. After more checking, he found the wire that had been chewed through and was able to fix it. He made recommendations to prevent animals chewing on wires, checked my air filter and cleaned it, and did a final walk through. Eddie was helpful, very professional and was kind hearted. My cat had jumped in the crawl space beneath the house and Eddie crawled back beneath the house to get her for me! Thank you so much!

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Rick and his crew were amazing. I called Rick the day my compressor fan motor started to make noise, and he came out that evening to assess. He have me several options from cheap to a full replacement which I could choose from based on my budget. Thanks to the great price, I was happy to replace my 23 year old system with a brand new Trane. I would recommend Sinclair Air Systems to anyone who needs work done and an HVAC system.

I had them replace all of the ducting that previous companies had made a mess of. Finally my AC works great and cools down the house. It's like it was turbo charged. Thanks Rick