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Marathon HVAC Service Inc

Heating and Air Conditioning

About us

Marathon HVAC Svc, a Family owned and operated business, that has been in business for over 20 years. We take pride in being honest and clean! No subs or travel fees. Installation warranties are different per product manufacturer. Your satisfaction with our service is guaranteed. Additional email: info@marathonhvac.com

Business highlights

35 years of trusted experience

Services we offer

Heating & cooling installation. A/C repairs & maintenance. Air cleaner & purifiers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 35 reviews

Carey M.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
They have been excellent and I would recommend them.
Description of Work: They service my HVAC system. I have been using them for years.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bill C.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Marathon is an excellent company. Ray, the owner of the company, is both knowledgeable and reputable. He also hands on and does a lot of the work in the field which is what I am looking for when I hire a company. Ray has always been very good dealing with any issues that might arise.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Darcene M.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Over the years members of our family have had Marathon install & service 3 heating/AC. We would recommend them to anyone.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

David C.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
We had one window air conditioner, one wall heater, and a fireplace for many years. When we decided to get central air and heat, Ray from Marathon came out to our home. He was friendly and very professional. When the work was done, the crew took great care to do a great job and assured that there was no mess whatsoever (inside or out). We have a representative come out once or twice a year to check both units and change filters. They all have been a pleasure to deal with. It's been over 10 years and we haven't had any problems at all. This kind of pride of workmanship and service just doesn't occur much anymore. You can't beat Marathon for both!
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Jenifer B.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Marathon always does excellent work on my HVAC system and for my neighbors in our condo building. Their prices are reasonable and they take care in their work and of our property. I would highly recommend Marathon.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeanne B.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
Ray and his team are the best! That includes the office and phone calls too?
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Troy G.
06/2019
1.0
heating & air conditioning/hvac
  + -1 more
It was over 90 degrees and the central A/C compressor was not turning on. I called on June 10th at 2:30pm to schedule an appointment to have a service tech come out. I explained that it was for my 85 year old mother that is in home Hospice for end stage Parkinson's and was worried about heat stroke. I was told that they would call me back right away to schedule an appointment. They had to check the service tech's schedule. It is now June 13th 4:30pm and have yet to receive a call. Luckily I had the foresight to call Air-Tech HAC service which gave me an appointment right then on the phone. They responded on time and my mother's A/C is now working at a reasonable cost while still waiting for Marathon HVAC to call be back to schedule an appointment.
Description of Work: Central A/C compressor not turning on

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Marathon HVAC Service Inc
Thank you for leaving a review. Do you happen to have our company confused with another company. We don't show any records of you in our system. Thank you, Ray Martinez

Robert T.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
The service representative did some tests, and determined that a new air handler was needed.
Description of Work: Diagnose an air conditioner problem (leakage), and offer suggestions to fix the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Decedra P.
01/2017
4.0
heating & air conditioning/hvac
  + -1 more
There was kind of a bit of an issue so they have been to our house about four or five times from just before Christmas until yesterday and it has finally been taken care of. They fixed the wrong thing and they had to come back and fix it correctly, but they did it. They have all been very pleasant and tried their best. They just made an error in diagnosing the problem.
Description of Work: We just had our heater fixed and we used the same company that installed it several years ago, Marathon HVAC.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Stuart I.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Sergio pressure tested the a/c, found the leak, welded it shut, and recharged the a/c. It took a couple of hours and cost $465. He is very competent, knowledgeable, and honest. I am very happy I called Marrathon.
Description of Work: fix leaky a/c

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Michael R.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job with the installation and we have had no issues. One note - I would have liked them to do the duct work in the attic less obtrusively, but I did not give them any direction, and I am sure they assumed we never used the attic. I should have been more clear with instructions.
Description of Work: Installed HVAC system for both heating and A/C 3 years ago and have returned to service it every year since.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

CLAIRE W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Ray was prompt in providing the quote for the job, answered our questions clearly and gave good suggestions. Julio, his supervisor, was hardworking and professional. His great team completed the installation efficiently within 2 days.. They cleaned up and disposed of all the old stuff when the job was completed. Monique, his office manager, was very patient in helping us with the repeated revisions to the invoice needed for our rebate application. Ray is a nice guy who runs his business well and we enjoyed working with him and his team. We would gladly recommend Marathon HVAC.
Description of Work: Installed a new high efficiency air conditioner, furnace, air cleaner and new ducts, in a 1,700 single story house. Added several new floor vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,775

Stacy W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are great, and we will continue to use them in the future. They are punctual, responsive, friendly and definitely know what they are doing!
Description of Work: Changed my A/C filters, serviced my A/C units. We also used this provider to install a new A/C unit last September when one of ours died.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Marianne S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Starting with the phone call, the receptionist was friendly in a personal way, not in a business way andI liked that! I called from out of state and looked on Angie's List to find someone trustworthy to service my mother's A/C unit and saw the great reviews for Marathon. My mom is a senior and lives alone so would not sleep with the windows open and temperature was 84 in the house. I scheduled the appointment for the next day, but was pleasantly surprised to get a call a little later that it could be done that afternoon as they were in her area. Ray was so friendly and gave my mom confidence that he was doing only work that was needed and laughed at an estimate she was given from another company that wanted to change out numerous parts and charged three times as much. We have found a heating and A/C company for life! Friendly, professional, considerate, accommodating and reasonable. What a blessing.
Description of Work: Replaced the compressor on the central a/c unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Paul A.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
One of the problems that we had, besides the general filter cleaning and service needed, was that the air conditioning wasn't cold. The service/repair was performed in a quiet, thorough and professional manner. The technician answered all our questions and got everything working very nicely. The only truly minor issue was that the technician showed up just about two hours earlier than expected. Not normally a problem but I wasn't there at that time. Lucky for me, my wife was home, otherwise we would've missed the tech! Would highly recommend Marathon HVAC !!
Description of Work: Clean and service the central heater including cleaning out the electronic filter and the dusty duct gratings. Also clean and service the central air unit and replace a broken capacitor that stopped the air conditioning from being cold. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

carmen C.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was good and everything went great. I was going to use his services again but I never recieved a phone call back.
Description of Work: We used MARATHON HVAC Service, Inc for some services in our rental property.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Marathon HVAC Service Inc
Hi (member name removed) , I am very glad that you were happy with our work. We do try to strive on customer service, and am very sorry that you didn't receive a call back. I know we we were having some phone problems, that may have been the problem. But we can also be reached via e-mail at marathonhvac@hotmail.com. Please feel free to contact our office at 626-338-1511 and we will be happy to give you a annual service free of charge for any inconvenience that we may have caused. Thank you very much for you business we appreciate it, and I hope we can continue serving you.

Amelia C.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
The installation of my air conditioning and new heat could not have gone more smoothly. Ray was incredible-- promptly responded to all of my (endless) questions, without ever showing even a hint of being annoyed (I know I would have been if someone had been asking me all those questions!). He provided honest advice when I had to make a decision (what level of efficiency was needed? what was overkill? does an air purifier really work?). He was reasonably priced compared to others I had spoken with. He was fast-- start to finish, we went from no air conditioning at all to central air in 2 1/2 days. There was no mess to clean. His team was very professional. I even used his electrician to install lighting in my house! It was a win win on all fronts. Ray is honest and hardworking. I will definitely be using him again and highly recommend him!
Description of Work: Disconnected and removed existing furnace; installed new furnace in crawl space; ran new gas line to furnace; installed new supply and return air; ran new ducting to all existing vents; installed new vents and ducts; installed new high efficiency condenser and installed new refrigerant lines; ran new electrical circuit to the condenser; installed new air purifier and 3 zone system and installed 3 thermostats, 1 for each zone; installed dampers in all duct connections

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,900

James N.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
He allowed me to watch his work and ask questions. He was professional and answered all my questions. His parts were a little pricy. However, he knew what he was doing and fixed our problem.
Description of Work: Replace start up capacitor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

LAURIE C.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service provided was excellent. The owner called me back immediately to schedule an appointment and was able to come service the heater the following day. He needed to find a part (it's a pretty old heater) and came a few days later to complete the job. Upon further inspection, additional repairs were needed, but the price was very reasonable and I felt that they were very honest in their estimation of price and work needed. I would definitely hire them again.
Description of Work: Fixed wall heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Adriana R.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Marathon fixed all that was wrong with my installation of my furnace, in a timely, friendly, and courteous manner. Their price was very reasonable and fair and they gave me an honest assessment of what what necessary. I am a customer for life!
Description of Work: I needed a new furnace installation corrected. Ray, the owner, came out and accessed what needed to be done and scheduled the work. Robert came out and did the work. He was on time, friendly, and knowledgable. Monique in the office is very friendly and helpful as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sherry D.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great. I called, owner came out gave me a quote, guys came back later that day and did the job. They noticed that my return was old, dirty and didn't have a way to replace a filter. Came back on Thursday and installed a new screen and brought a box of filters.
Description of Work: Replaced gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Lucero A.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
The experience was smooth. I felt like Ray knew what he was doing. He made me feel very comfortable.
Description of Work: My upstairs vents felt like there were no air comming from them. I have had another company tell me that it was just the location of where my vents were. Ray actually went into the attic and found that the vents/ducts were disconected in one room and the other was being blocked. The air is flowing great out of these rooms now! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Dona T.
03/2011
5.0
heating & air conditioning/hvac
  + -1 more
On time, efficient, clean and repairs made properly and quickly - I put their number in my phone for future calls - don't want to lose them!
Description of Work: Replace a burned out thermostat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ALAN B.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called Marathon on a hot summer afternoon because my A/C compressor was not starting up. The woman who answered and took my information was quite pleasant, and we made the appointment for 3pm the next day. The next day, she called in the morning to confirm the appointment and tell me who to expect. Sometime around 1:30pm, she called to let me know that the tech was running late at his then-current job and would arrive about 30 minutes later than expected. The tech did arrive a little before 4pm and quickly set to work. He was efficient and clearly explained to me what he was doing. I have a technical background and was curious about A/C and had lots of questions. He engaged me in friendly conversation; at no time did I feel he was forced or talking down to me. Before he left, he told me how much the visit would cost and that Marathon would invoice me for the work. The invoice arrived a couple of weeks afterwards, and was within $5 of the amount given.
Description of Work: Diagnosed a non-starting A/C unit; supplied and installed a hard-start kit. After completing installation, tested coolant pressure and determined there was excessive amount of coolant; bled off excess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Dona T.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
on time; very professional and explained exactly what needed to be done and then did it
Description of Work: blown fuse for a/c unit; burnt wiring replaced, fuse replaced and new thermostat installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
    • 1(current)
    • 2

Contact information

212 E Rowland Ave Ste 317, Covina, CA 91723

marathonhvac.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Marathon HVAC Service Inc is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Marathon HVAC Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Marathon HVAC Service Inc offers free project estimates.
No, Marathon HVAC Service Inc does not offer eco-friendly accreditations.
No, Marathon HVAC Service Inc does not offer a senior discount.
No, Marathon HVAC Service Inc does not offer emergency services.
Yes, Marathon HVAC Service Inc offers warranties.
Marathon HVAC Service Inc offers the following services: Heating & cooling installation. A/C repairs & maintenance. Air cleaner & purifiers.

Contact information

212 E Rowland Ave Ste 317, Covina, CA 91723

marathonhvac.com/

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM