Courtesy Plumbing has been in business, providing residential and commercial services since 1970. Courtesy Plumbing is licensed (License #1016116) bonded and insured in the state of California. Our carefully selected technicians are not only highly qualified, but they understand an hold the same high ethical standards we value and you can expect from a trusted company, like Courtesy Plumbing. After all we are a family owned and operated company. We take great pride in the services we provide. Our valued customers know when they choose Courtesy Plumbing, we will get the job done right the first time and have the best overall experience. Christian Family Owned & Operated. C36 - Plumbing License # 738558. Additional phone - (626) 600-7785.
Business highlights
55 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing installation & repair, sewer & water mains, copper repiping, water heaters, tankless water heaters, sewer line inspections, hydrojetting, drain cleaning, fixtures, electronic leak detection, slab leak detection, video inspection.
I was very satisfied with the work performed by Corey and the plumbers from Courtesy Plumbing. The price was reasonable, all appointments were met on time, clean-up was performed after their work, and the patching of the many holes in walls was top-notch. You can rely on Corey to make the job right and personally manage the work.
Description of Work: repipe house and hydro flush, examine drain pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Ed R.
01/2018
4.0
drain cleaning
+ -1 more
Using new main line inspection port, the problem was resolved quickly
Description of Work: main line drain cleanup
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Carla Z.
09/2017
5.0
plumbing
+ -1 more
It went well. They scheduled quickly and the person on the phone was pleasant. They were punctual and got the job done quickly.
Description of Work: I needed a kitchen faucet that I bought to be installed in place of the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Andy N.
03/2016
5.0
plumbing
+ -1 more
Thom the plumber was very knowledgable and very efficient in replacing the water heater. He was very friendly and explained very throughly on how to use the water heater after the installation. I am very satisfied and happy with the overall experience dealing with Thom. I will be requesting Thom for any future plumbing work.
Description of Work: They replaced a water heater in my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
KEITH J.
03/2016
5.0
plumbing
+ -1 more
flawlessly - referred vendors used for damage restoration
Description of Work: Cold water repipe of home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Alex W.
11/2015
5.0
plumbing, water heater repair
+ 0 more
Great job Rick...part 2. The guy does great work. He put in a new water heater, yesterday, for our family and did a great job of keeping the mess to a minimum. As much as I like the guy, I'm hoping I don't see him for another 12-15 years!
Description of Work: Thanks again Rick!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$340
Katherine F.
09/2015
5.0
plumbing
+ -1 more
I found Courtesy Plumbing on Angie's List and the reviews were very positive, so I called this morning to set up an appt. They had an appt. available at 10a and Thom arrived right on time. He fixed the problems with the bathtub shower and explained what he was doing as he worked. He was very pleasant and knowledgable. We will definitely call him again when future plumbing problems arise.
Description of Work: Thom replaced the cartridge to the shower water valve and tightened the handle, which had been pretty loose. He also replaced the bathtub spout and the diverter valve in the shower/bathtub. We were very glad we did not have to replace the whole unit. Our water pressure in the shower is much better now and with the new diverter valve the water comes out of the shower head they way it's supposed to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Stanislaw K.
08/2015
5.0
plumbing
+ -1 more
In detail, Rick determined that the condensation drainage plumbing had been improperly installed and also possibly the reservoir pump might be intermittently faulty. He recommended that the wet carpet and pad be taken up and replaced. At the end, he said that there would be no charge because he wasn't able to repair the problem (that's what HVAC guys are supposed to be for, of course). Now THAT'S the kind of customer service that makes you remember to call THIS company the next time a plumber is needed. Courtesy Plumbing is in my e-Contacts with a star! Thank you Courtesy Plumbing and thank you Rick for your courtesy, consideration and professionalism.
Description of Work: NO CHARGE FOR THE SERVICE CALL ! Rick called ahead to let me know he was on his way to my elderly mother's house at the approximate time I was told he would try to be there (owing to my last-minute "emergency" call for a plumber). My mother had water on the floor under the carpet in the hallway. He was able to determine that the leak was being caused by condensation from the A/C unit and suggested I call an HVAC person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William E.
07/2015
5.0
plumbing
+ -1 more
Rick was on time and professional. He diagnosed the problem, had the parts, provided estimate and fixed it without delay.... Left the shower dry and clean... Explained everything as he was doing it...
Description of Work: Replaced shower hot and cold stems, seats and trims with new Price Pfister parts in master bathroom....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Daniel B.
07/2014
5.0
plumbing, water heater repair
+ 0 more
This is not the first time I've called Courtesy Plumbing, and will definitely not be the last. The plumbers they send are top notch, they give all the information I need to understand what it is they are doing and why. They are courteous, respectful of the home. This is the 2nd time Rick has come to service the plumbing (the first time was in November to replace the garbage disposal). He remembered my name, remember the house and remembered the job. When he shows up at the house, he looked at the water heater, determined it needed replacing. He immediately called his supplier to make sure they had one in stock and that they would remain open long enough to have it delivered (it was 5PM in the afternoon). He then removed the old tank, replaced all the pipe and hose that was damaged, and installed the new one. He thanked me numerous times for the business. The work is perfect and I'm looking forward to getting many years of work out of the new water heater. If there had to be a point of concern, it would be price. I'm a renter at this property and when I called the landlord to approve the work, he said the price seemed high, but he understood it had to be replaced and he was out of town and unable to come himself. I couldn't tell you if the price is high for parts and labor, but I know the work is done right.
Description of Work: Installed new water heater, removed old water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,275
Gregory S.
04/2014
5.0
plumbing
+ -1 more
I had ordered a new water-saving Toto toilet from Amazon, which had arrived a week earlier. I called on a Friday and made an appointment with Courtesy Plumbing to show up the following Monday. Dustin showed up on time, and quickly got to work removing the old toilet. No problem there, and he then unboxed the new toilet and installed it. He had to install shims to level the new toilet, check it for leaks, and then sealed the base with caulk. Dustin cleaned up everything, leaving the bathroom spotless. He took away the old toilet, and the cardboard box that the new toilet was shipped in. The whole process took about 90 minutes. We have used Courtesy Plumbing in the past for a variety of plumbing issues, including a broken main. They have always done an outstanding job, and no difference on this one!
Description of Work: Removed old toilet and installed new water-saving toilet I supplied
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Meryl L.
12/2013
5.0
drain cleaning, plumbing
+ 0 more
We've used Courtesy Plumbing for various services over the past 6+ years, and we've always had a great experience with them. I was recommended to Courtesy Plumbing by the local plumbing fixture store several years ago who had, at the time, indicated Courtesy mainly installed new fixtures; yet, I now know they offer a wide range of services. I recently saw them on Angie's List and wanted to let everyone know how wonderful they are. I feel like they're our "neighborhood" plumber, and they know us. They're very professional. The guys will pick up the toilet / faucets from the local plumbing fixture store (a huge convenience). They remove their shoes when they come in. They're always on time on a half-hour to hour window, and they make an effort to work with me on my schedule. I have not used them for emergency services.
Description of Work: Installed a replacement faucet, installed new washing machine hoses, cleared a slow sink, cleaned out a shower drain (no issues but wanted it cleaned out for preventitive purposes).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Marcella B.
08/2013
5.0
drain cleaning
+ -1 more
I had problems with another plumber who didn't want to do a small project. I explained what I needed to Courtesy Plumbing and it couldn't have gone better. They were professional and polite. They had all of the correct equipment with them when they arrived. The work was completed in a timely fashion. I was provided detailed explanation of the work they did and other work that I might need but there was no pressure to do the work right then.
Description of Work: I called Courtesy Plumbing to use a rooter to unclog a drain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann G.
08/2013
5.0
plumbing
+ -1 more
It has been a good experience. It was an emergency situation where something had burst so I did not really get the time to get quotes from anyone else but the price seemed reasonable as far as I knew. They managed to come out and managed to squeeze me in where as some of the companies that I had called had no availability until the next week. They were able to come out within a few hours and started working immediately. The technician was very thorough in explaining things to me.
Description of Work: I used Courtesy Plumbing for replacing the main water line from the street to my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Christina G.
07/2013
5.0
plumbing
+ -1 more
I sent a late evening email to Courtesy Plumbing listing the plumbing problems that needed repair ASAP. I received a return phone call from their office to set-up an appointment, she was helpful, friendly and very nice. Joe and Matt, uniformed professional men arrived on time and went to work. I explained one of the problems to Joe, he knew what was wrong right away, while I was still talking he did this & that and it was fixed. Joe sees the problem and knows how to fix it. While showing Joe and Matt the various jobs needing to be done they explained what the problem was and how it would be fixed. They answered all my questions and were friendly and patient when I ask them all over again! Joe, Matt and Cory came back a few days later after I purchased the kitchen sink faucet I wanted installed and to attend to our long list of plumbing problems. Cory worked on the kitchen faucet, spray hose, adapters, over flow pipes hoses this and that on the sink and under the sink in the cabinet. He fixed the mess of hoses from the dishwasher that was under the sink, everything was beautiful. Joe and Matt were upstairs working on the bathrooms, drains and caulking. Then Joe was back in the kitchen with Cory finishing up. Everything is gorgeous and best of all everything works! There were several plumbing problems that Joe, Matt and Cory took care of without drama or expensive repairs, special orders and extended hours that other plumbers said were necessary. They completed the work without confusion or problems, they are pros who know what they are doing and will fix the problem. And last but not least; Joe, Matt and Cory are nice guys.
Description of Work: Kitchen: Installed customer supplied Moen kitchen faucet with new brass adapters and spray hose. Installed customer supplied Air Gap. First Bathroom: Replaced conventional waste & overflow in bathtub with new style tiptoe waste and overflow, cleared sink faucet aerator and repaired shower arm riser with new O ring. Second Bathroom: Installed customer supplied shower arm riser in second upstairs shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Chizu M.
05/2013
5.0
plumbing
+ -1 more
I am thinking about purchasing fixer upper home. I called to find out general plumbing and water damage information. Pam was kind to explain the terminology and potential tests, problems etc in a way that I can understand. She is patient and gave very reasonable advice like a good aunt! She definitely made me more educated. Will definitely call when the need arises.
Description of Work: Telephone advise
Rating Category
Rating out of 5
Yes, I recommend this pro
Ryan W.
12/2012
5.0
plumbing
+ -1 more
Joe was prompt and able to come out for an appointment for an estimate within an hour of my phone call (two hours of the e-mail). I was very impressed with this! Joe did a great job explaining everything as well as giving me my options. They definitely live up to the name Courtesy. I haven't made my decision on which company is going to be doing my repiping, but Courtesy Plumbing is a company I wouldn't hesitate to use on a large project like this.
Description of Work: Haven't had any services performed. I am just at the estimate stage right now. If I select Courtesy Plumbing I will update this.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wing C.
08/2012
5.0
drain cleaning, plumbing
+ 0 more
I called Courtesy plumbing at 5pm hoping to schedule an early next day appointment to clear a clogged kitchen drain (it was a Friday afternoon). I was pleasantly surprised to hear that they'd send some one out between 6pm and 7pm the same day. The technician Josh called at 6:45pm to say he would be arriving by 7pm and arrived promptly as promised. He was very professional and clean (even wore booties when he came into the house). The clog was quickly cleared up and Josh gave us tips on maintenance. Very pleasant experience. I'm definitely holding on to this business card for future plumbing needs. Also, I only paid $99 because I had a 10% off coupon from Angie's list.
Description of Work: Cleared clogged kitchen drain on a Friday evening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Pablo C.
06/2012
5.0
plumbing
+ -1 more
I just moved into a new home and after less than a week I started having the toilet overflowing and the water coming up from the bathtub in the other bathroom. I called my warranty company on a Saturday telling them my bathroom was flooding and I had an emergency and they only sent someone on Monday. The plumber they sent looked it over and said he would contact the warrant company. The problem started again the same evening and the next day the company told me it would cost $1,800 to fix the problem in an underground valve and that it was not covered by the warranty. I went out of my way to get a second opinion. These guys were great! Came in right no time a little after I called. In probably less than 5 minutes they fixed the problem and said there was nothing wrong with the pipes or the valve. They even went as far as showing me how to fix it myself if the problem ever happened again in the future. Can't give enough praises to these guys. In only a couple of days I already recommended them to several of my friends.
Description of Work: Fixed a main drain line stoppage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Eric S.
04/2012
5.0
plumbing
+ -1 more
Everything went perfectly. Installation was flawless.
Description of Work: Replacing existing drinking water filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Thomas R.
01/2012
5.0
drain cleaning, plumbing
+ 0 more
Kitchen sink clogged night of dinner party and Courtesy Plumbing was able to come just a couple of hours after we first called them. They also provide a 10% discount if you mention Yelp, not sure if they give discount to Angies List members though (I did mention it to the service worker who came, whose name is Lewis and I highly recommend him for his rapidity and willingness to help educate me on my home which took extra time and for which I was not charged).
Description of Work: clean out clogged drain in kitchen sink;
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patricia H.
12/2011
5.0
drain cleaning, plumbing
+ 0 more
I paid $400 for two visits. It was a good experience where rooter is competent and quick. The plumbing was expensive; but they came out in a couple of days. They are responsive, but expensive. They came on time. They are very professional.
Description of Work: Courtesy Plumbing did a rooter job and did some plumbing about two weeks ago.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
JAN F.
11/2011
3.0
drain cleaning, plumbing
+ 0 more
The repair was fine. I was not upset with the quality of the work, at all. I just feel as if I was over charged, highly. A $1000 job turned into a nearly $7000 job. I spoke with a friend who was a plumber and currently works for the city of Los Angeles as a plumbing inspector and he said that this job should have taken one day. He said that it should have cost 600-$1000, with costs of supplies being at around $80. I just don't trust their honesty.
Description of Work: They attempted to clear a drain line and replaced a P trap. They replaced approx. 20 ft of ABS pipe and fernco fittings. They installed a 4 in clean out, outside of the house. They pulled the sink and broke open the laundry line. They installed a 2 in clean out under the sink and replaced the concrete. They reset my sink.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$6,800
Response from Courtesy Plumbing
My name is Jeff Taylor and I am the owner of Courtesy Plumbing. I meet with the owner of the property 2 months or so after the job was complete. We have signed estimates for each change order that took place. I have done numerous jobs in the eagle rock, highland park area. This job was more than fair and I would say that there is NO plumbing company that would come out and do what we did for $1000.00, additionally there are numerous companies that would come out and charge a lot more for what we did. I would like to meet with this contractor that said this was a $1000.00 job, maybe back in 1950 but not today. By the way, when I meet with the customer, He let me into his home, we sat down at his table, I said that I thought that the price was fair, and he escorted me out of his home saying I guess there is nothing else to talk about. There was no discussion other than that. I wanted to explain to the owner in detail all the work that was performed. My company is a A+ rated company with the Better Business Bureau, I have well over 100 5 star reviews on Yelp, and my company is a company of Integrity. If you want a great plumbing company, courteous plumbers and an owner who truly cares about you, Courtesy Plumbing is the company for you. By the way, we were on the job here for three days and the customers problems are completely solved.
Marcella B.
11/2011
5.0
plumbing
+ -1 more
They were very professional and arrived on time. Also they offered fair pricing. And they offered me a special Angie's List discount.
Description of Work: They did work in the kitchen and bathroom of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$88
Karen T.
09/2011
5.0
plumbing
+ -1 more
I paid a lot for the service. They are a very dependable and knowledgeable company. I use them all the time. They are always polite and on time. They know what they are doing. If I have any problems, I just call the shop and they will take care of it. I will use them again in the future.
Description of Work: I used Courtesy Plumbing to install a bathroom faucet.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning
FAQ
Courtesy Plumbing is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 7:00 AM - 8:00 PM
Courtesy Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa