Kirkland Construction Services, Inc.

Description of Work: My letter grade is a composite one due to an unfortunate water pipe break. I give Kirkland an A on my renovation beginning on 6-7-16 for price and basic work, such as drywall work, electrical, paint, etc. The installation of my vinyl plank flooring was beautiful. But, sloppy bathtub caulking. However, I recommend that the homeowner be present during the work for the following reasons: The foreman was given a tour of the condo and was told verbally (instead of in writing) what was to be done, but the foreman didn't take notes, apparently trusting his memory. Fortunately, I caught some things in time that had been overlooked (for example, they had forgotten to install lighting over a bathtub). Also, while specifically itemized in the contract that z-bar was to be used with the carpet at the doorways, the installer wasn't told. If I hadn't been present to mention it, it would have been too late (since the carpet is cut differently when z-bar is used). As it was, the installer had to "make do" at one doorway because the carpet had already been cut by the time I mentioned it. I just hope it holds up. Another reason to be present is that the crew isn't careful about covering everything to protect from dust. However, the principal reason for my not giving an "A" or "B" grade is that, while I was at work, a pipe broke during installation of a bathroom vanity and the crew apparently wasn't prepared. The deluge soaked my brand new bedroom carpet (installed the day before), which they hauled away. This caused a further 3-week delay while I ordered new carpet and padding. The worst part is that the crew tried to minimize the damage, pushing to finish the renovations right away and, thus, ignoring the need for a remediation drying process. Such omission would have allowed mold to develop in the walls. The water had penetrated my walls and drained through into the carport under my unit causing drywall damage and the paint to blister, and caused a storage compartment to crash to the ground spilling the resident's contents. The moisture even penetrated into a bedroom in the unit below mine. I had to reside in a hotel for 3 days during the drying process, causing a further delay, and had to file an insurance claim. The crew also, without Homeowner Association authorization, came out the day following the pipe break and spackled over the peeling paint on the wet drywall in the carport. It had to be torn out and dried by the remediator. However, to the Kirkland's credit, not only did it reimburse me for expenses and damage not covered by my insurance claim, but when finally authorized by the Homeowner Association several months later, it repaired the carport, too. Bottom line, I recommend the company, as long as you do your due diligence in monitoring the work.

Description of Work: Kirkland remodeled my kitchen and two bathrooms. I worked with Joe and am extremely pleased with the results. They always showed up when they said they would, everyone was very professional, and the quality of their work is outstanding. I would use them again in a heartbeat!