His hourly rate is good, but I guess get what you pay for - crap job. Gary is a childish, churlish, and extraordinarily unprofessional plumber. He was hired to fix a dripping faucet, he made it worse then said we needed to replace the fixture. My mother and I discussed what he recommended as the best brand / type to replace it with then asked him to pick the one that would be the best fit. I wasn't there when he installed the one he purchased for us and the base plate was smaller than the one being replaced so the holes cut in the sink were exposed. It looked disgusting. He told my mother there was no better solution that our sink was the issue. 2 weeks later the sink was leaking again so we called him to come take a look, he said our garbage disposal needed replacing. I agreed to his price but pointed out the ugly germ / leak job he did on the faucet installation and he stormed out of the house saying he didn't need this "expletive". I tried to talk to him in a professional way, we just want a sink that doesn't look disgusting and need a solution. He said he would be back with a new garbage disposal to install - but never came back.
Description of Work: Fix a leaky faucet
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0
07/2005
5.0
plumbing
+ -1 more
I AM VERY SATISFIED WITH THE WORK THAT WAS DONE, IT WAS VERY TIMELY. THEY ARE WILLING TO COME OUT PRETTY MUCH ANYTIME YOU CALL THEM. HE CORRECTS THE PROBLEM, AND IN FACT WE ACTUALLY HAVE HIM SEMI-SCHEDULED TO COME OUT TO DO THE WORK WHEN WE AREN'T HERE. THERE ARE A LOT OF PEOPLE IN THE NEIGHBORHOOD WHO USE HIM.
Description of Work: THEY CLEANED OUT THE DRAINS, OUTSIDE AND INSIDE.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing
FAQ
BOOTHNEY & SONS PLUMBING & DRAIN SERVICE is currently rated 3 overall out of 5.
No, BOOTHNEY & SONS PLUMBING & DRAIN SERVICE does not offer free project estimates.
No, BOOTHNEY & SONS PLUMBING & DRAIN SERVICE does not offer eco-friendly accreditations.
No, BOOTHNEY & SONS PLUMBING & DRAIN SERVICE does not offer a senior discount.
No, BOOTHNEY & SONS PLUMBING & DRAIN SERVICE does not offer emergency services.
No, BOOTHNEY & SONS PLUMBING & DRAIN SERVICE does not offer warranties.