Description of Work: They came out and repaired our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael G.
06/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$200
steve F.
01/2014
2.0
appliance repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$100
Mina L.
07/2013
5.0
appliance repair
+ -1 more
See above.
Description of Work: THe provider helped to solve my refrigerator problem on the phone and didn't need to make the house call. He seemed amazingly knowledgable and truly didn't want me to have to spend the money unnecessarily. He encouraged two phone calls from me to troubleshoot the problem. We both determined that a home visit was unnecessary. He told me what to do to fix the problem. Who does that?!? This company is now my "go to" provider for large and small appliance issues. Thanks, Angie, and A-1!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian C.
03/2013
3.0
appliance repair
+ -1 more
called only
Description of Work: called for quote, no service.
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Florine C.
02/2013
5.0
appliance repair
+ -1 more
oo
Description of Work: On 2/22/13 my giant refrigerator was pouring out water from the freezer compartment into the lower section. John knew the problem and explained both the problem and the repair as he proceeded to fix it. I really liked that. He took the entire freezer apart and thawed the frozen parts with hot water. It now operates like new. He also cheerfully did extra work to provide a temporary fix for my washer level-detector dial which had dropped off in my hand. With glue and tape he created a temporary fix enabling me to use it. The part number required for future ordering when required was noted on the bill. I had complete trust in his honesty and experience. He worked 1 hour and 15 minutes non-stop and charged $135. Best money I ever spent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
kathi W.
09/2010
5.0
appliance repair
+ -1 more
no problems at all.
Description of Work: John came out within 3 hours of my call and fixed my washing machine to empty water by replacing a part. he was fast courteous and very professional. I would highly recommend his company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$112.5
William M.
03/2009
5.0
appliance repair
+ -1 more
They were on time and they did an excellent job. They were very responsive and they cleaned up after they did their job.
Description of Work: They replaced a thermostat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ryan C.
03/2009
5.0
appliance repair
+ -1 more
A gas company employee verified that the gas smell was coming from our 3 year old GE stove top. All four burner valves were leaking. I called A-1 Appliance Service because of the great reviews on Angie's List. I was NOT disappointed. Jon from A-1 came out a few hours after my call and verified the problem. He helped me order the parts online to get the best deal and came back when the parts came in. His service charges for both trips plus the labor for the repair totalled only $105 and he spend a lot of time doing the repair. This guy genuinely cares about your pocket book and is a true professional. A rare find. Great service, great price. I would definitely use A-1 Appliance Service again.
Description of Work: Diagnosed gas leak in stove. Replaced all four gas valves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Mary R.
01/2009
5.0
appliance repair
+ -1 more
I contacted the repair company and they offered to come out the next day, but I had to work, so I scheduled it for a later date. They were on time and completed the repair quickly. I thought the price was fair.
Description of Work: John arrived about 15 minutes early and had my dryer repaired in less than 30 minutes. He also evaluated a refrigerator and stove in a second home we own nearby, and did not charge the travel fee because it was in the same neighborhood. He's looking for a gasket for the 20-year-old refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
John C.
12/2008
5.0
appliance repair
+ -1 more
We talked on the phone, described the problem, service person ordered the part, made appointment a couple of days later to replace the part. Showed up on time, did the job in minimum time and cleaned up. Outstanding from start to finish.
Description of Work: Replaced refrigerator fan motor that was dying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Angie P.
08/2008
5.0
appliance repair
+ -1 more
Took about 15 minutes. I like to watch repairs (my dad was a repairman) and Larry explained everything he was doing, showed me the parts. He tested it after he finished, by filling the machine with water and running the agitator. Then asked if I wanted to save the water to do a load of wash. He was friendly and professional. I'll call him again, if the need arises.
Description of Work: Repaired the upper agitator in my washing machine. Took it apart, greased what needed to be greased and then replaced the 'dogs' in the agitator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$84
Lucy T.
08/2008
5.0
appliance repair
+ -1 more
I phoned on a Friday morning and the engineer came out to me before noon. He spent a couple of hours cleaning the refrigerator filter and diagnosing the problem with poor cooling. I was very pleased with his thoroughness and quality of work, as well as the prompt response to my call.
Description of Work: My refrigerator was not cooling properly and the engineer came out and gave it a thorough clean-up and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206
LAURA R.
07/2008
5.0
appliance repair
+ -1 more
The experience was great. I called him at 4 in the afternoon on Monday. He said he couldn't come out that day, but he had time available the next day that he offered and we set something up for the following day. He was here right when he said. He asked me if I had any questions or if I needed him to have him look at anything. At the end he asked me to call if there were any problems with the dryer. He was very friendly without making me feel like he wanted more money.
Description of Work: He fixed my dryer. There was no heat and he fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
allan W.
05/2008
5.0
appliance repair
+ -1 more
Arrived on time. No major repair needed, just de-icing that my daughter didn't realize you needed to do. So they were honest, not fabricating the need for an expensive repair. Also, extremely reasonable service visit charge.
Description of Work: Problem with freezer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Vincent S.
07/2007
5.0
appliance repair
+ -1 more
We were very happy with the results. I was not there during the work personally but, my wife tells me he was right on time and efficiently fixed it without having to replace the whole motor, which would have been much more expensive.
Description of Work: They replaced a broken part in my refrigerator and installed a new water filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Janice S.
06/2007
4.0
appliance repair
+ -1 more
The representative was here within the hour since it was a refrigerator and he was concerned about food spoilage. He worked quickly and well.
Description of Work: The service rep. fixed my refrigerator by replacing a broken computer board.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
LYNDA W.
09/2006
5.0
appliance repair
+ -1 more
The repairman was prompt, efficient and offered to answer any and all questions I might have about my dryer repair or any other appliance questions I might have. He arrived a bit early for the appointment.
Description of Work: Whirlpool dryer heating coil and thermostat were replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
RUTH H.
07/2006
1.0
appliance repair
+ -1 more
Very discourteous. The repairman had trouble finding our loft and left without performing the work, he was scheduled to do.
Description of Work: No work performed.
Rating Category
Rating out of 5
professionalism
1.0
ALEXANDER T.
06/2006
5.0
appliance repair
+ -1 more
Repairman arrived promptly, totally customer service, and handled himself in a professional manner. I was amazed as he actually showed me every step of the repair process and parts needed for replacement. He explained all work in detail. A-1 Appliance Service Company had the lowest estimate too. I would use them again and most highly recommend them!!!
Description of Work: They replaced a drive coupler assembly; washer machine was not able to spin, loud noise. In a very short amount of time the washer machine was fixed and running. In addition, at my request, they checked out my wall mount oven; minor gas leak; Tests performed with hand held unit to verify leak area. All connectors retightened and oven now squared away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
LORETTA G.
04/2006
5.0
appliance repair
+ -1 more
I called A-1 Appliance Service yesterday afternoon, explained my problem and was told that a serviceman could come out the next morning to check it out. The serviceman, Larry, called 15 min. prior to our appt. and stated that he was on his way. When he arrived, he was courteous and professional and discovered the problem within 5 minutes. He had the part needed in his truck and replaced the faulty defrost control in 20 minutes and was on his way. He advised me that if we had any problems with the refrigerator in the next 30 days, he would return free of charge to check out any problems.
Description of Work: Built-in Kitchen Aid refrigerator stopped cooling and freezing and was making a loud, annoying humming sound.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
08/2005
5.0
appliance repair
+ -1 more
I'VE USED THIS GUY FOR YEARS. WHATEVER APPLIANCE, LIKE MY DISHWASHER, OR IN THIS CASE MY DRYER, I CAN ALWAYS CALL HIM. HE COMES OUT AND LOOKS AT AND TELLS YOU WHETHER OR NOT HE CAN FIX IT. MOST OF THE TIME HE CAN FIX IT. IN SOME CASES, LIKE MY ICE MACHINE WHICH WAS UNDER WARRANTY, HE LETS ME KNOW THAT I COULD USE MY WARRANTY RATHER THAN HIM CHARGING ME. HE'S VERY HONEST ABOUT THINGS LIKE THAT.
Description of Work: MY DRYER WAS OUT AND HE FIXED IT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
08/2005
5.0
appliance repair
+ -1 more
HE WAS WONDERFUL. HE WAS QUICK. IT DIDN'T TAKE TOO LONG TO FIX. I DIDN'T FEEL BROKE WHEN HE LEFT BUT I DIDN'T FEEL LIKE I GOT A STEAL EITHER. HE PRETTY MUCH LET ME KNOW EXACTLY WHAT HE DID.
Description of Work: WASHER SHUT DOWN. IT WASN'T GOING FROM WASH TO SPIN.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
A-1 Appliance Service is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
No, A-1 Appliance Service does not offer free project estimates.
No, A-1 Appliance Service does not offer eco-friendly accreditations.
No, A-1 Appliance Service does not offer a senior discount.
No, A-1 Appliance Service does not offer emergency services.
No, A-1 Appliance Service does not offer warranties.
A-1 Appliance Service offers the following services: Appliance repair, refrigerators, washer, dryer, dishwashers, ovens, ice makers, etc.