KPM, Inc Dba: KEPHART PLUMBING

I replaced the faucet in my kitchen back in January, and it developed a leak. This service was scheduled on Monday morning for the following Wednesday (2 days later). I received email and verbal confirmation that the plumber would arrive at 9 am, but they never showed up. The office has not replied to any of my voice-mails or emails since this time, and there is still a leaky faucet in my kitchen.

The hot water system was installed by Kephart prior to my purchase of the property. After move-in, we immediately began having various problems with the unit. Kephart initially responded to our service call and indicated he needed to check some specs on the unit and would get back to us. He never did, and after repeated unanswered calls to him, we gave up and brought in another plumber. The second plumber diagnosed the problem. Kephart had installed an interior unit on an exterior wall of the house. The unit was damaged due to rain, and the manufacturers warranty was voided. We had a new exterior unit installed by the second plumber, and our problem was solved. We took Kephart to San Diego Small Claims Court and won a $1800 judgment. We are currently trying to get him back into court to collect the judgment, but so far, he has successfully evaded the process server. Obviously, I would not recommend Kephart Plumbing to anyone for anything.