Moxie Pest Control

Great. Been using service for over a year.

Great service. More than delighted with the company and its people. The tech Allan Melchor is as good as they come.

They do not do termites. It is just for preventive. It is $100 a vist. We are on contract for a year. The people are real nice, that is the best thing. Other than that it is hard to compare. They just come and spray. They did not communicate with their write ups in a specific interest that we hired them because we wanted because we have some rats that come up into the area. We wanted that abated. When they would come, they would report on what they did, spray for bugs but would never on the status on the rat traps. There was food available. So that is one thing that they did not do.

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They're very responsive. When I had ants in my kitchen, they came right out and resolved the issue. They do an excellent job.

They're very responsive. When I had ants in my kitchen, they came right out and resolved the issue. They do an excellent job.

I signed up for 4 services quarterly. They came did it and then I told them to stop after the fourth and everything was fine. They came out and did another and billed me for it. I disputed the bill and they have been a pain about it.

We've been using Moxie for over two years. We are extremely pleased with the service they provide. Moxie came out quarterly and their technicians (in this case S. Boone) are always professional, knowledgeable and courteous. If you experience problems after a treatment, they will immediately come out and re-spray at no additional cost until the problem is resolved. I would certainly recommend Moxie to anyone having pest problems.

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They did one treatment on a flat surface. They were not able to actually take care of the issue because we are on a hill. The service was horrible. They did not return our money. The only reason why I found out the service did not work is because a younger guy informed us the company does not work on hills and the gophers were still around. I did not appreciate the company's dishonesty. I would not recommend the company to others and they are cheats.

unknown

Just like they did to the reviewer on May 1st, Moxie came to our door stating they were providing pest control for our neighbor and wanted to know if we were interested in the deal. At first we rejected the offer, but the sales guy asked if he could show us something, and proceeded to show us Brown Widow Spiders and their eggs in our yard. This convinced my wife -- who is terrified of spiders -- to sign up for the service. The sales guy did tell us the cost of the original service the following day and the quarterly service fee, but stated that we were encouraged to stay with Moxie for 12 months; however, we could discontinue at any time without any penalty. A Moxie employee treated our yard the next day, and did not appear to do a very thorough job. He was supposed spray all around the exterior of the house, and destroy all spider webs and their eggs. Almost immediately after he left, we discovered untreated webs and eggs which after a few weeks, were back all over our yard. We notified Moxie and they scheduled a complimentary follow up treatment the next day. A different employee treated our yard, and really did a great job at working the exterior of our house. He spent roughly twice as long as the employee who originally treated our yard, and covered every hard to reach space spraying while destroying spiders and their eggs. In less than a week, we started to notice the return of some spider webs and began to question the quality of the spider killing agent in the spray Moxie uses. The following week, roughly one month after our initial contact with the sales guy knocking on our door, Moxie called to schedule our quarterly service. A few days later, a third employee showed up at our door. We explained to him that our yard had been treated one week prior, and we were already seeing spiders and their eggs. We showed him webs in the yard, pointed out areas where we saw eggs, and mentioned that they were especially heavy around our trash cans. The last thing he said to us was that he would get everything and would be sure to eradicate all the spiders in the area of our trash cans. This time, we did not stay at the house as the Moxie employee treated our yard. When we returned home, the Moxie employee was gone and we found a bill for $119 on our door. We walked around our yard and found every single spider web we pointed out to the employee was still to be found, and the area around the trash cans was still infested with spiders and their eggs. We decided to cancel the service. When we called Moxie, the representative tried to convince us to stay with them, and offered to have an employee come out and treat our yard the following day. We explained that within a month, they had treated our yard three times, and failed to keep away spiders -- the primary selling point to my wife. The representative then said we would be penalized $120, but would not have to pay the $119 we were billed. We argued that their sales rep explained it to us differently (however, when we looked at the contract we signed we found the clause that stated we would be penalized -- shame on us). We considered paying the $119 invoice for Moxie to keep coming back and ineffectively spraying for the rest of the quarter, and do the same thing for the remaining three quarters of our annual commitment, or spend one more dollar to end it all now. We chose to cancel.

unknown

Moxie came to my door stating they were providing pest control for our neighbor and wanted to know if we were interested in the deal. I am kind enough to listen and actually interested when they stated they could service me tomorrow for $69 - this seemed like a good deal. However, then the truth came out. 1 year contract commitment required for a $119 per quarter service. On top of the $69 for immediate pest control - Moxie would need to come out 1 month later to start the quarterly service at $119 to get the bug eggs. I was not signing a 1 year commitment for a company that just knocked on my door. I said no to the FIRST person who came. The next day - a different kid with the same pitch that they were doing work in the area and willing to offer a special price. This is when I realized - they were not really doing work in the area, but a ploy to get you to commit. The 3rd confirmation of this was that all the MOXIE crew (8+) were at Costco eating lunch. I felt this company is not honest in their tactic and I would not give them my business for that reason. I cannot speak to the quality of work.

It is going great. They have sprayed three times now. I have learned to make sure to ask that they sprayed the inside as well. You need to ask!

Moxie had been on contract for about a year and I had become increasing displeased with their work. The people sent to spray the exterior of my home routinely sprayed the food in the dog bowls. When I brought this to their attention I was told "Don't worry, we're all natural." I'll let that idiotic comment speak for itself. The last straw was when a Moxie rep arrived either at the end of the appointed window or late, clearly did nothing -- no spraying, no sweeping the cobwebs, nothing .. and left a bill on my door saying that I had been charged $89 for the quarterly service and that they had sprayed the front of the house. This was obvious fiction. I was gone about 15 minutes and it was a drizzly day. From my previous experience with Moxie, it did not allow time for chemicals to dry. Beyond that, cobwebs were still hanging near the front door (they were supposed to sweep them out). When I complained to Moxie and requested a full refund, I was treated with hostility and threats. Moxie refused even a partial refund. They said they'd send someone out to spray again. I said I was dissatisfied with their service and did not want Moxie at my home. When they continued to refuse a refund of this unauthorized charge, I said I would challenge the charge with my credit card company, at which point they said they would refer the account to a collections agency. Based on my experience, Moxie is not a customer-friendly company.

They are on time and I can rely on them to be there when are scheduled. The service person is very nice and is willing to explain everything to me. I also think that they have very good customer service.

The worker was extremely knowledgable in the world of insects and pests. He educated me on the poisonous spiders and other critters living in our back yard.