James and the Giant Floor Sander Co. is a Hardwood Floor Refinishing Company Who is Dedicated to Providing Excellent Customer Service. Although the Company Name Conveys a Degree of Whimsy, our Elevated Standard of Quality is far from Fictitious. Owner James Oraivej has 25+ Years Experience and has Been in Business Since 2004. I Love What I Do.
Hired James to remove carpet and breathe life back into the floors at my parents' house. This guy delivers! The floors look beautiful and went a long way towards getting the home sold. Great to work with and lovely results. Highest recommendation!
Description of Work: Hardwood floors refinished
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cheryl B.
08/2017
4.0
hardwood floor, buffing & polishing
+ 0 more
It looks OK, except there was debris that ended up stuck in the finish coat (small hairs mostly) which is now visible in the floor.
Description of Work: Sanded and coated oak floor
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$325
Response from James and the Giant Floor Sander
I came to touch-up those few spots like you had asked and I was sent home. You said you'd call to reschedule and I agreed because it didn't work with your schedule. I'd really appreciate you allowing me to touch those spots up. My price @$1.00 per sqft is the price you'd pay with any other company. especially with how difficult the floor was to clean. I even showed your husband the residue from the floor as he watches the whole time.
CAROL H.
10/2016
5.0
hardwood floor
+ -1 more
Perfect! He was punctual, professional, and responsive. He prepped and cleaned up the area nicely; we had hardly any residual dust to deal with. Would definitely hire him again to do the rest of the house.
Description of Work: We needed our kitchen and dining room floors refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Andre T.
10/2016
5.0
hardwood floor
+ -1 more
It went very well. James is a great person to work with and he was very clear and up front about how the work goes and what to expect. Everything went according to plan. His terms were half up front and half when the job was completed. He was thoughtful enough to give us a "Paid in Full" invoice as well to make it clear the job was completed. Also, our floors look great now.
Description of Work: We needed about 400 sqft of hardwood floors refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jane W.
07/2016
5.0
hardwood floor
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Philip C.
03/2016
5.0
hardwood floor
+ -1 more
James did a great job. We had not had the floors refinished in the 10 years since we owned the house. We kept putting it off thinking it would be expensive and a mess, wow, were we wrong. James responded within 24 hours of my email inquiry sent during the weekend. He came out and provided us a quote, turns out our job was so small that it hit his minimum charge. He didn't make us feel that our job was too small. He immediately scheduled us for the following week. He arrived on time, quickly got to work and sanded and had the sealer coat applied within about 4.5 hours. He then returned each day for the next two to put the polyurethane coating on the floor. His sander was connected to a vacuum, so dust was kept to a minimum and we have not had to do any clean up since he has finished. We couldn't be happier. I would highly recommend him. If you have been on the fence about finishing your floors because you were concerned about price or a mess then I would call James and get it done..
Description of Work: Refinished hardwood floor in kitchen with an area of < 200 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
peter J.
01/2016
5.0
hardwood floor
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Frederick O.
11/2015
5.0
hardwood floor
+ -1 more
unknown
Description of Work: Still negotiating a start date.
he was prompt, professional, clean and fair priced. Answered all my questions whenever I asked...weekend or weekday. Very thorough and would highly recommend to anyone looking to do anything with wood floors. Even cleaned up his dusty messes!!
Description of Work: sanded, repaired, seal coated and poly urethaned main floor area
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Dawn D.
08/2015
5.0
flooring contractor, hardwood floor
+ 0 more
Job went great. James did an excellent job removing a coat of poly and prepping the floors for finish. Was very helpful in offering suggestions on options for finish and ways we could improve the completion of the work. Additionally, James also put in extra effort to complete the job in one day in order to help us maintain a tight timeline we were working towards. We've done many hardwood floors before but James work was perfect. Will definitely use his services again if the opportunity presents itself.
Description of Work: Sanded and prepped wood floors
I am a house "flipper" and recently had one with white oak floors in the kitchen. The floor was scratched up, but otherwise in good shape. A center island was removed, exposing a gray area, while the remainder was uniformly yellowed. I hired this contractor, based on recommendation (and I can see he gets high marks from other AG members). The contractor buffed the floors - as I had asked him to do - then re-applied polyurethane. it was not until the job was finished that I noticed the big - and very obvious - gray discolored area was still there !! And now its covered with polyurethane. Given the contractor is a "Wood floor professional" - and he knew I was flipping the house - I asked him why he did not point out that the floor discoloration would not come out with buffing. He SHOULD have consulted with me and informed me that the floors would need to be sanded. Instead he replies that he did exactly what I asked. I then asked him how much to redo all of it correctly. Instead of offering to do it right at a discount, he quoted me a price that was higher that two other competitors! So not only was the job messed up, but now the kitchen - located in the center of the house - is off limits for days !! Access to either side of the house required going outside! I hired another contractor, who got to it in a hurry and did an A+ job. In my view, this contractor - James and the Giant Floor Sander - screwed up and made no effort to get it right.
Description of Work: Buffed and re-sealed a wood floor
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$275
Response from James and the Giant Floor Sander
As a professional house flipper and remodeling company you are and should be very aware when a island is removed and had been sanded around there is a foot print. I was hired to do a buff and coat only, nothing more and was not aware or ever told that they would not be covering that particular area with the cabinet or another cabinet. It was more than an obvious spot in the floor, like he said it was a "grey" area. I'm at a loss how a professional would not have known that as all the homeowners I've ever worked for in the past would have known. I provided an A+ service to this man, I was professional and punctual and did everything he had asked at an extremely great price considering I went completely out of my service area for him. It's an absolute shame reading this review after the fact and also receiving a tip from this guy. In his own admission he should have known applying a coat does not remove footprints of cabinets that have been sanded around.
Cindy S.
06/2015
5.0
flooring contractor, hardwood floor
+ 0 more
My son-in-law was at the house to let him in. He was very impressed with Jame's knowledge of wood flooring and I was very impressed with his work. The floor came out just beautifuly. After it cured for a couple of days, i noticed some spots were it looked like it didn't get enough sealer. My husband called and he came right over to check on it. It turned out it was our floorboards that was the issue and not James work. Very impressed by his work and will definately hire him again.
Description of Work: James came out and refinished the hardwood floors in our dining room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kim H.
06/2015
5.0
hardwood floor
+ -1 more
James was very professional and did an amazing job in a timely manner for a reasonable price.
Description of Work: James refinished our wood floors back to their natural beauty in our living room and main bedroom, and also patched a 2'x3' seamlessly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
peter J.
05/2015
5.0
hardwood floor
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Cynthia S.
04/2015
5.0
hardwood floor
+ -1 more
unknown
Description of Work: James was very professional and did great quality work for a great price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Roberto B.
04/2015
5.0
hardwood floor
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Tyson P.
03/2015
5.0
flooring contractor, hardwood floor
+ 0 more
I enthusiastically recommend using James for any floor sanding and/or refinishing project. He was quick to respond, always arrived on time, performed the work exactly as stated and kept us well informed... All at the right price of $3/sq ft. You are crazy if you don't contact James for your project. Good luck!
Description of Work: Sanded and finished Family and Dining Rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3
Caitlin T.
06/2014
5.0
flooring contractor, hardwood floor
+ 0 more
I bought a house last fall knowing that there was oak hiding underneath the old shag carpet. Removing the carpet revealed a nail hole-ridden surface that had seen a lot of kids' bare feet fifty years earlier. I called James on the recommendation of a coworker. He came by the next day for an estimate and was polite and knowledgeable. When he did the work two weeks later, the result was incredible! The floors are the first thing anyone remarks on when they first see the inside of the house. Beautiful and durable. I only wish I'd taken the time to remove all of the old flooring in the kitchen and hired him to refinish that, too.
Description of Work: Filled in nail holes and refinished old oak floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie A.
06/2014
5.0
flooring contractor, hardwood floor
+ 0 more
James responded quickly to our inquiry call and came out soon to measure our floors and give an estimate. He was very professional and gave specifics as to how he would approach the job. We received a written bid and felt it was very reasonable. We had carpet and furniture to remove and he worked with us to come up with a time convenient to us to begin the work. We added on more rooms and he again gave us new bid. He always answered any questions and was very personable. He started project and we knew exactly what to expect and the timetable for the work to take place. He protected areas from dust by putting up plastic. James was competent, conscientious, and important to me did great clean up! The work was outstanding and our floors are absolutely beautiful.
Description of Work: He sanded and refinished 7 rooms of old wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Matthew G.
04/2014
5.0
flooring contractor, hardwood floor
+ 0 more
After I removed the horrible linoleum from the kitchen, the floors were full of nail/staple holes/decades old adhesive and I was very skeptical that anything could be done. James came over and basically returned them to brand-new condition in one afternoon. Needless to say I will be using him again when we refinish the rest of the hardwood floors in our house.
Description of Work: James came in and completely refinished the original hardwood floors in the kitchen of our 90 year-old house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Tim R.
12/2013
5.0
hardwood floor
+ -1 more
James was great! He was there on time even waiting early every day. He was very knowledgeable and informative, he treats your floors like they are his own. The floors look excellent, it was worth every penny!
Description of Work: Refinished Kitchen Oak floor and patched area around refrigerator that had water damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Tom N.
07/2013
5.0
hardwood floor
+ -1 more
James did an excellent job. He showed up as planned and completed the project on time. The floor turned out great. I was concerned that the color of the floor wouldn't be close to the original color but James assured me it would be just slightly lighter and he was absolutely correct.
Description of Work: He sanded and refinished approximately 1200 sq feet of oak flooring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Zina S.
04/2013
5.0
hardwood floor
+ -1 more
Very professional! Quality work!
Description of Work: James buffed and shined the floor in the entry and kitchen of our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda W.
02/2013
5.0
hardwood floor
+ -1 more
James did an incredible job on our floors...compliments from friends and family keep coming. James did work at my in-laws, so we knew he was going to be great. He completed the work while we were on vacation and even came back to do a small touch-up upon our request (we're a bit high maintenance). The process was four days long. The end-product is incredible and it truly makes our house feel fresh and new!
Description of Work: Sand and refinish wood floors on entire mail level.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing,
Buffing and Polishing,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
General Remodeling,
Unfinished Carpentry
FAQ
James and the Giant Floor Sander is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
James and the Giant Floor Sander accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Yes, James and the Giant Floor Sander offers free project estimates.
Yes, James and the Giant Floor Sander offers eco-friendly accreditations.
No, James and the Giant Floor Sander does not offer a senior discount.
No, James and the Giant Floor Sander does not offer emergency services.
No, James and the Giant Floor Sander does not offer warranties.
James and the Giant Floor Sander offers the following services: Hardwood Floor Sanding & Finishing, Refinishing, Buff & Coats, Sanding & Finishing Treads & Risers, Patch & Repair. Garage Floor Epoxy