Aire Serv of Corona

"Thank you for your review! Thank you for calling Aire Serv!"

"Thank you for your review! It was a pleasure serving you!"

"Thank you for your review! We appreciate it!! Thank you for allowing us to serve you!"

"Thank you for your review!! We appreciate it!"

"Thank you for your review!!! It is a pleasure working with you!!"

"Thank you for your review! It was a pleasure working with you!"

"Thank you for your review! We are sorry that we were not able to replace the part the same day. Unfortunately, there was no one at your home to make the decision to replace the part and the technician was unable to reach you by phone. Otherwise, we could have had your system up and running the same day. Next time!! We understood that you had an emergency to take care of. We hope that all is well!"

"Thank you for your feedback. We are sorry your system didn't work with our initial diagnosis, which does happen sometimes. Like any other home appliance or even a car, you may find and solve one problem, to only find another problem down the road once the first problem is fixed. Unfortunately it does happen. We do stand behind our original diagnosis, as well as the follow up issue we discovered. When we perform our services, we guarantee all of our work. You are more than welcome to contact our manager, Sharon, at our office to review."

"Thank you for your kind review! We appreciate customers who realize the value that we strive to give."

"Thank you for your review! This helps us to improve our company. We are so sorry the technicians did not thoroughly explain what they did. They were at your home for 2 1/2 hrs. They performed the Angie's List tuneup,and they checked all of your duct work and dampers. You had said that one room was blowing air through the vent to strongly and another was not enough. Upon inspection of the duct work and each vent to each room, the technician adjusted the 2 dampers in question. Total cost $140 for this job. If you add in Angie's List tuneup cost of $39 the total is $179. You may not be aware, but the contractor does not receive any of the $39. We apologize if the technician came on too strong in regard to our annual maintenance service plan. It is a really good deal for our customers. You would get a tuneup in the spring on your AC and a tune up in the fall for your furnace. If any repairs are needed or if a replacement is needed you would get 15% off."

"Thank you for your kind review! It was great working with you!"

"Thank you for your kind review! Chris enjoyed servicing your system! He said you are the kind of customer we want to work with!!"

"Thank you so much for your review! Chris told us he really enjoyed doing the work for you! Thank you for being a great customer!!"

"Thank you for your feedback. I am sure you are not paranoid, but our technician's do a thorough check of the ac system to see how it is doing. Like a car needs oil changed, or brake pads checked, similar wear and tear happens with your air conditioning, and though it may run fine, it may need something replaced and/or fixed to insure continued operation. There is a time with a home's heating and/or cooling system that it may make more sense to replace than to repair, and with today's higher efficiency systems, a new system may even pay for itself. We do pride ourselves on good service and all of our work is guaranteed, including a warrant on parts and labor on any new system. Aire Serv has been around since the early 90's and we are a very reputable company - when you guarantee your work, you have to be. If we can help, we certainly are here for you if you decide to review in the future."

"We appreciate your review! Thank you!"

"Thank you for your review!!"

"We appreciate your review. Thank you! It always makes us happy to have a customer let us know how he/she feels about our service. Please remember us the next time you need service or a replacement. Sharon"

"Thank you for your review! We are always happy to hear of satisfied customers. We are concerned about the C in responsiveness. We will be calling you in the near future to find out the reason. This is the only way we know where we need to improve! And we appreciate it! Please keep us in mind for future service! Sharon"

"Thank you for your review! We appreciate it. See you next time! Sharon"

"Thank you for your review! We appreciate it! Please remember us for your next service! Remember we do service, repair and replacements of all HVAC systems. Sharon"

"Thank you for your review! Please keep us in mind in the future when you are having issues with your heating or cooling! Remember we not only do service, repair and maintenance, we also install/replace HVAC systems! Sharon"

"Thank you so much for your review!! We really appreciate it! You made it such a pleasure for our technician to service your home! We look forward to being 'Your Comfort Company'! We love referrals too! Be sure and tell your friends and family about us!"

"We apologize that you were not happy with our company. On 10/26/2015, we were out to your home and added refrigerant and sealant with no guarantee that this would completely stop the leaking of the refrigerant. At that time you also purchased our Advantage Plan Maintenance Membership. On 2/17/2016, our technician came out and performed your first tuneup. In scheduling that appointment you stated that your AC was not cooling very well. In performing the tuneup and diagnostic the technician found that you were once again low on refrigerant. He then performed a leak detection test electronically. This involved reclaiming the refrigerant still in the system, doing a nitrogen test and then recharging the system. It was determined that the condenser coil was leaking and needed to be replaced. We called Lennox for you and found that the condenser coil was under warranty. The only thing you would have to pay for was labor. We called you and left a message, on a recorded line, on Monday, 2/22/16, to let you know that the coil we had to special order had come in and we would be able to come and replace the part on Friday, 2/26. Since this is a 4-6 hr job we told you in the message we would need a confirmation call by Thursday 2/25, to let us know if this would be a convenient time for you. We called once everyday, but did not leave a voicemail, because we did not want to appear to be 'bugging you'. When we did not receive your call on Thursday 2/25, we booked other calls that came in. You called on Friday to find out when your technician was coming. We apologized and told you that we had not received a call to confirm the appt and had to book other calls and we would be glad to schedule you for the following week. We again apologize that we had to book other calls for Friday, when you didn't call, but we have to keep our technicians working. We would be happy to take care of replacing the coil for you. Just give us a call."

"We appreciate your kind review! Thank you! We look forward to being 'Your Comfort Company'! Please tell your friends and family about us!"

"Thank you for your review! Reviews help us to improve our service! We are so sorry that you rated a D on punctuality. We try very hard not to reschedule appointments. Unfortunately, this was the season for illness! I am sure you would not have wanted the technician bringing that into your home. We would like to have assigned a different technician in these cases, but because of the cold this year we have been booked 2 weeks in advance. We will try to do better in scheduling in the future. Again, thank you for your review."