West Coast Windows & Doors Inc

The installation of the windows was great and it went very smoothly for us. It is very nice to have the new windows. They are so much better than the old windows. The crew installing the windows was superior. They were on time, worked diligently and were very professional and polite. They did an excellent job. I highly recommend them, especially with the difficulties involved with Covid. We purchased a sliding door from West Coast windows about 5 years ago and had great service at that time, which is why we choose West Coast Windows again. Everyone from office personnel to installation personnel have been very helpful and positive to work with. I would highly recommend West Coast windows to anyone thinking of replacing their windows.

After talking with a couple of window replacement companies, we went with West Coast Windows & Doors. Richard Beil, the owner, came to our house and measured all the windows and doors to be replaced. He was detail-oriented and suggested a few improvements over what we were thinking. Richard suggested frosted glass and double-hung windows for the bathrooms, and security bolts for some doors and windows. We went with Anlin windows because they were able to provide a single window to replace the large picture window in our living room. I had tried to research window replacement brands but there's very little reliable information out there. I felt pretty comfortable with both West Coast Windows & Doors and Anlin because they've both been around for three decades. Joey, the crew leader, and Ramuel showed up on the first day. They replaced two sliding-glass doors and several windows. The next day they replaced most of the rest of windows. On the third day, Joey and another fellow showed up to install the remaining windows and do the finish work for the installation. It was a long day but they finished everything. And they all wore masks during this crazy COVID time. The new windows are doing well and have fixed our two major complaints about the old windows. First, they've greatly reduced the amount of noise we hear from outside the house. It's a lot quieter in the house now. Second, they're very energy efficient. Our old windows had a single, thin piece of glass and aluminium frames, so they let in heat in summer and cold in the winter. The new windows are double-paned and have vinyl frames so our house is now cooler in the summer and warmer in winter. Joey noticed a manufacturing defect in one of the windows. Anlin send a guy with a truck who came out and quickly fixed it at no cost to us. Anlin provides a warranty that covers anything that happens to the windows and doors, including accidental glass breakage as long as we own the house. The warranty is transferrable to the next owner. West Coast Windows also provides a warranty for their workmanship. Never having been through this before, I was impressed by how quickly our windows and doors were replaced and with the quality of the new ones. We're very happy with West Coast Windows & Doors and Anlin.

The installation crew was excellent: polite and communcative, as quiet as they could be under the circumstance. They cleaned up very well after each day's work and at the end. The finished product looks great.

The team that came out and did the work was punctual and professional. They went right to work and finished the job in just a few hours. They also cleaned up well. We are very pleased with the work and will have them out to do another job when we are ready.

West Coast Windows & Doors replaced 21 windows and one sliding glass door with new construction Anderson 100 Series windows and all the trim. West Coast makes it easy! Great communication and service. Professional installation. Couldn't be happier!!!

Owner, Richard, was very knowledgable and was familiar with all the nuances of Rossmoor. I got 5 bids for new windows and this company had it all... Fair pricing, professional workers, fabulous office support and a great painting crew. I have already referred them out to other agents in my Real Estate office.

Very well, the company put two crews on the job to make it faster, the workers were very enthusiastic and professional and everything was completed in five days: we were very happy and would highly recommend West Coast Windows and Doors Inc. to anybody who needs to replace the doors and windows of a home.

They were very professional. I was pleased with finished work. I would recommend them to anyone having windows replaced.

It went very well and both my wife and I are pleased with the new patio doors.

The workers were great. Got there on time. Did an awesome job, including cleaning the window tracks so that they slide much easier, and cleaned up everything afterwards. Will be hiring again.

West Coast Windows recently replaced all of our windows & sliding door. We selected West Coast based upon reputation, Product, and price. The quality of the installation met or exceeded our expectations. Their staff where friendly, respective of our home & cleaned up each day after work. I recommend West Coast for your window needs. Roger C. Miller

I called to ask about a service that turns out wasn't the best fit for this company. But Kelly was wonderful to talk to! She helped point me in the right direction for who to contact. If I ever need a service that better matches their core products, I will definitely be using this company! Very positive interaction, and they are highly recommended.

Richard, the owner, is very professional and the installers were timely, neat and courteous.

It was high so I did not use them. They were fine, just too expensive.

Many thanks to Kelly, who graciously listened to me and took the time to help me figure out how to solve my window problem without professional help; this saved me a bundle of money!

The installation crew did an excellent job and were very easy to work with. The office staff was prompt and knowledgeable. The painter they used did an outstanding job staining the door and his crew did likewise with the touch-up after installation. The owner, Richard, was always accessible and very knowledgeable.

It didn't go since they never got back to me after 3 emails.

Owner came to site to measure and make suggestions. Very knowledgeable and helpful. Ordered door system and they kept us informed on delivery date. Scheduled installation as soon as delivery date was confirmed. Installers arrived promptly and began removal of old doors. They estimated completion time and were done on time. Upon completion we examined and learned how to open and close/lock doors. The installers were very professional. They worked quietly and cleaned up everything when done. We were very happy with the product and the excellent customer service. The owners checked with us after installation to make sure we were satisfied. We will use West Coast Windows again in the future and recommend them to other people.

I called West Coast Windows and Doors because I had some dry rot in my back door and around the door framing. An estimator came to my house, examined the door and gave me three options for replacement. After choosing the one that I preferred, he gave me a written cost estimate. I gave the company a deposit and they ordered the door. At that time, I was also given an approximation of the installation date, based on the expected delivery date of the door from the manufacturer. The door was delivered to them and they called to schedule the work, all within the expected time frame. On installation day the workers showed up promptly, were personable and professional and left the work site neat. They replaced the door framing, inspected to make sure that the dry rot had been completely removed, replaced the framing and hung the new door. I am completely satisfied with their work and will call them again if I need new windows or doors.

This company delivers the highest level of professionalism from beginning to end. The owners are delightful to work with and extremely knowledgeable. We also loved the showroom. The installation was on time, and clean. 100% satisfaction!

It went wonderful, they were professional and explained everything.

I had turned over my 2 story 78 year old house to my son's family of four boys. The down slope bedroom area was always cold and drafty due to the leakage through the windows and doors. I called West Coast Windows to evaluate the situation, and they came over and measured all of the windows and doors for replacement. They advised us on the best solution for the best price, and within a week sent us the details and an estimate. The work was completed on the week they estimated, and was completed in one long day. These crew they sent did a fabulous job in replacing all 11 windows and 2 doors. They were experienced, polite, prosffesieonal , and very hard working. They did the whole job starting at 8:30 in the morning and ending 8:00 at night; they appeared as vigorous at the end as they were at the beginning. They job site was cleaner after they were finished than it was at the start. I was amazed at how much improvement in appearance the new windows and doors gave the to the whole downstairs; what was a drab and worn set of rooms, now looked really good. I am very happy with the results, and give them a strong recommendation.

We selected West Coast Windows and Doors not only because of their pricing (very competitive) but because of their knowledge with windows and their knowledge and track record of working with Walnut Creek and Rossmoor. When it came to replacing the 50 year old windows in our home, West Coast made the entire process run smoothly with little effort on our part. Once we selected West Coast, they took the ball and ran with it, keeping within the set timeframes, giving us a very professional installation team who were focused on doing an exceptional job, and selecting the best people to complete the project. I highly recommend West Coast and I'll be using them again in the future.

In the initial phone call, the West Coast contact said all the right things. For example, I asked if they required my wife to be present during the estimate visit. I was told, "No, we don't require that. That's a tactic employed by providers who push for a contract commitment, and don't want you saying you'll have to check with your wife. We don't play those games. If you need time to think over our estimate, that's OK with us." And I had just been told by a different provider that they required my wife to be present during the estimate. I cancelled the visit with that other provider. For another example of saying the right things, when I explained that my Condo HOA required patio sliders to be installed using a New Construction method (overlapping siding with the window edge) rather than a Retrofit method (cut & caulk), I was told that was their preferred approach as it was the only way to ensure the integrity of the moisture seal. It was an Ah yes ... moment. This contrasted sharply with a different Anlin window provider (on Angie's Honor Roll!?) approached previously who inflated their estimate when told they had to do a "new construction" installation of the patio slider. When I compared an initial estimate to a final estimate, I found that the base prices had been inflated, and then an apparently large discount was applied, yet the overall total exceeded my guesstimate based on their initial estimate by about $1000. At this point, I started looking for a different Anlin provider, and found West Coast. I provided the additional siding required, and West Coast handled everything - they had the approved fasteners, and they asked if they could stagger the vertical seam, explaining that Hardie no longer recommended caulking but just wanted the siding panels butted up against each other (since caulking can expand or contract). Just before installation day, I emailed the provider that I'd forgotten to ask for my $100 Angie's List member discount. I got a call explaining that I'd been given a 10% discount that amounted to about $500 instead. I said I was OK with that. The crew arrived on time. They were courteous, professional, and friendly. They cheerfully helped me move a table out of the way, which was too heavy for me and my wife to move before they came. And they cheerfully helped me move it back after work was done. I was fascinated by how meticulously they caulked the installed windows - they clearly took pride in their work, and this was evident in everything they did from exterior siding replacement to installing some gap covering moulding. When I mentioned that an in-place shower window was sticking and hard to open or close, they said they give it a shot of silicone lubricant before they left. They not only did that, but they gave me the can of silicone lubricant for future use. Not only did the crew do the work required, they CLEANED UP AFTER. They even vacuumed! Then, before they left, they showed me all of the features of each window in turn - how to lock, how to remove for cleaning, etc. I could not have been more satisfied with the work performed. My wife and I were impressed by the reduction of ambient sound from the nearby Route 24 traffic, and by the elimination of draft. And we only ordered the lowest level of additional sound proofing. We feel that the money we spent was indeed well spent. We will be enjoying these windows for many years to come.

We loved the team and the work they did. The team arrived on time with positive attitudes, and produced quality results. We had received bids from several compainies and the bid from West Coast was reasonable and inclusive. They did the work for our permit. They framed the windows on the outside with high quality wood and painted too. They cleaned up thoroughly at the end of the day.