Synergy Conservation Solutions Inc

The service was very professional and timely. I received a federal government rebate (approx. $19,000).

Installation done in one day. They got the city permits, had their own inspector check the work and be present for the city inspector's final inspection which was passed with no problems. Took longer from contract signing (in late November) to start of work than we expected, but that was partly the result of our schedules.

First we made an appointment so that this company, Synergy, could come out to my home to see if my home would qualify for a solar installation, and also to see how many panels I would need. We made the appointment for a Monday evening at 7pm. They were on time and I didn’t have to wait for them. The sales person was dressed in business clothes and seemed quite professional.

Having seen two other company’s representatives before Synergy came out I was surprised at the professional way that their representative approached me. I must admit that I was impressed and eventually came to learn that this is how their company does all of their business; in a highly business-like and professional manner. It was something unexpected but very welcome. The interview took some time to finish but it was worth every minute because it was like getting free education on how having the correct solar panels installed for us helped save us money on the installation and the monthly bill, too.

We had a lot of questions which the representative answered easily. It helped that he had over ten years of experience in the industry. Plus, all of their employees are licensed, bonded and insured. I don’t think that all companies are. One thing, their prices were not the lowest we found but the companies that had a lower price either weren’t insured, were not general contractors like Synergy is or were as professional.

When it was all added up the small extra cost of using Synergy is worth every penny, especially when they will service our system should anything go wrong ever, for no charge to us. That, plus the 25 year warranty on the system is irresistible and I know that this is the organization that I can trust and do business with.

At the end of the interview there was no "hard-sell" by Synergy's representative. But remember to ask if they have a discount available for advertising because this can save you a lot of money as it helped save us on our quote. I also made my decision that night because I trusted all that they brought to our table plus it also saved me more money, too.

When we finalized our agreement our representative didn't just run away with the new order for business but stayed and continued to help us further, kind of like a new friend. I like the way that this company does business and would like to see other companies do the same.