European Housecleaning

They are very good and relatively inexpensive. I use them monthly.

Great. They showed up on time and cleaned my home from top to bottom.

After talking to several agencies, I went with EH Clean for the cost quoted as well as how professional Jana presented the company when we met. It is important to me that an agency have the appropriate credentials to protect both them as well as the customer. Over the years, I have had several companies clean and can say after the two visits I have had, they are BOTH the best price AND the best job. (and if you have a pet you are concerned about, they are very good with my 16 yr old pooch) Despite being very reasonably priced, her team (team #2 led by Ana) was THE BEST I have had. Ana is professional and to the point... but still obviously cares about the job and has a smile and a laugh. I have no doubt I will continue to get great service with this team! Thank you Jana!

EH Cleaners came in to do a good scrub of our newly purchased home--they were amazing. They were incredibly accommodating of our schedule (we kept changing it on them given a moving close date) and Carmen and Ester, our two cleaners, were not only fantastic, hardworking women, they were also lovely to have in our new home. They washed all walls, baseboards, windows--you name it, they cleaned it. And they got old crusty white tile grout to look as good as new. They left us with a gleaming, clean and fresh smelling home

We did the initial trial run. They sent over their A-crew, I guess, because these guys made short work of the entire house. Jana's crews have been doing this for a very long time and the experience shows. Husband was impressed enough to not complain about the monthly plan. It's a bit expensive at 145$ a visit, but you cannot complain about the results. They schedule ahead of time and give you a list of supplies. The crews are on time (90-95%). Most of the times, the delay is traffic (eastbay traffic is horrendous). The first time it was a crew of three (2 + Supervisor). Subsequently, its dropped off to two. We get them Friday afternoons and they do all the above cleaning in about 3 hours. The only thing I would ask my fellow Angie's List members to watch out for is the Grout cleaning. You need to protect your base boards ahead of time, if you are getting the floor Grout cleaning done. The crew won't do it. Due to the amount of water that gets used, if you don't watch out, you will be in for a nasty shock. Overall - Punctual, great quality of work.

It was okay. The lady that came to do the cleaning didn't have all the things that she needed so she used a lot of my stuff, which is fine.

EH Cleaning Services is a very professional and reasonably priced service. They clean every other week and are very easy to deal with. The owner is very responsive to the customer's needs. Highly recommended.

The two girls who came were wonderful! They will be returning to my house for the third time to continue cleaning my home. They do a great job! The communication is wonderful. They did exactly what I wanted and did very thorough jobs. I am so pleased with their services. I would highly recommend them! Janet is wonderful to work with!

My house is the cleanest it has ever been after EH Clean worked on it. Our kitchen floor had years of ground-in dirt from the previous owners, and Jana's crew made it sparkle. The rest of the house was just as clean. I am absolutely thrilled.

very professional, consistent in there quality of work

The crew arrived on time and cleaned for 3 hours. My wife has very high standards for cleaning, and they exceeded her expectations. We look forward to them coming on a regular basis. We would not hesitate to recommend them.

The owner, Jana, came in person to do an estimate for the first cleaning on a Sunday afternoon because I needed to have the house cleaned quickly. My mother in law was coming in a few days for a 10 day visit. I had been traveling a lot that month & my husband & son who were home do not do anything except run the dishwasher when they run out of clean dishes so the house was a disaster! Jana and the 2 teams I have had, Noemi & Maria for the deep cleaning and Ilsa &Maria for the deep cleaning, are very professional. Jana is very quick to respond to emails & patiently answered all my questions. For the first visit, the 2 person team arrived within the time promised and finished the deep clean in less than 4 hours for our approximately 1900 sq. ft. home. They vacuumed all the floors then washed the hardwood and tile floors. They thoroughly cleaned 3 bathrooms & the kitchen and polished all the appliances. They cleaned the baseboards & windowsills & dusted and polished all the shelves & furniture. They did everything promised including cleaning the refrigerator and freezer. I just had to remove all the food ahead of time. They even cleaned things I hadn't thought of such as the insides of trashcans. Everything looked & smelled great! I was so happy with their work I decided to have them come once a month because they get so much better results in about a 10th of the time than I ever could! The basic cleaning was done by the 2nd team in just under 2 hours. They too were on time and did an outstanding job!

The ladies have all been very professional and do a good job. I am very happy with the services i have been receiving.

They are wonderful! They were professional and pleasant. I have a regular provider who is local and just a little bit less expensive, but I would highly recommended them.

The first time they came, they did a very thorough deep clean of our bottom floor. We have an old kitchen, which is not the easiest to clean. They did a great job and I decided to keep using them ever since. They were very polite and professional and showed up on time. The did not stop from the moment they came in until they finished. Other cleaning services I have encountered will have staff chatting on their cell phones or it will be different people sent over each time. They cleaned all the windows, the glass light fixtures even inside of the microwave. I didn't get a chance to wash a few dishes before they arrived and when they were done, I noticed she had washed the dishes! i am very happy with the work they have done and will continue to use European Housecleaning

The two cleaning ladies arrived on time and did a great job. it took about 4 hours of work. The owner - Jana is very responsive and responds to emails and texts quickly. they bring their own equipment and we provide all the cleaning supplies. Just this past visit they borrowed our vacuum cleaner because their vacuum apparently was not working. But that's only the first time in three visits. Our home is pretty clean as it is and doesn't require much upkeep. The two ladies were very polite. One of them is able to communicate in english very well and that's a big help, since I can't speak spanish. the other person can speak reasonable enough english. The girls are also young, energetic and look good and professional. Which is very nice, since the older women tend to get tired sooner. Our cleaning days are Saturdays and they usually come around noon. They don't appear to be tired when they arrive, although they may have had other houses to clean before they get to our place. We have had other cleaners before, but those crews do about 3 or 4 houses a day and they can get quite tired, by the time they came to our house. This doesn't seem to be the case with EH cleaners. They arrive in nice cars and do a thorough cleaning job. Our previous cleaners used to come in beat up old vehicles and park in front of our home and that was not very nice. We hope to have them for a long time to come, especially if the crew is young and capable.

They are friendly, timely and thorough. They even called me last time to make sure it was okay for my cats to go outside. I really appreciate that.

It did not go very well. She does not provide service to this area in Oakland.

They did an excellent job. The 2 ladies, were both professional, yet personable. Would absolutely hire them again.

I didn't take very good care of my place last year, so I needed some big-time help. I went to Angie's List to look up household cleaners and found European Housecleaning, a name that appealed to me since in many ways "European" stands for quality. Besides, the company had over 40 reviews, and they all seemed to be very good. So I called the number, left a message, and the owner, Jana, called me back. She came out to my place, looked around to get an idea of the nature and estimated length of the cleaning project, and showed me a number of documents relating to her business, including a list of at least a dozen references. I felt that the $10,000 bond for the cleaning team was low (obviously, some houses have valuables far exceeding $10K), but I was impressed with Jana's professional demeanor and the various documents she showed me. So I went ahead. I told Jana that I needed A LOT of help, not just an "ordinary" cleaning. Without sounding cocky or trying to upsell me, Jana just said in an understated way that she would send me people who could help. Because of past experiences with poor-quality cleaners, I was nervous; in fact, I emailed Jana several times to make her aware that I wanted a wall-to-wall, very thorough cleaning, and that I didn't really care what it cost to do the job right. One of the things I needed was clutter removal and organization of all my "stuff," so Jana sent me the cleaning team supervisor, Alexa, and Alexa came over the day before the cleaners did, working hard for several hours to unclutter the various flat surfaces in my place so the cleaners would be able to work freely. The next day, a team of two cleaners (with Alexa) arrived to do what is called a Deep Clean, and they went to work immediately, not taking a break for over six hours, and only then because I thought they deserved a drink and a snack. At one point, the team had to leave for another job (Alexa stayed), at which time a second team of two appeared to finish the work. I can't tell you how much I appreciated that. Alexa could have told me that they couldn't finish the job that day because it was taking so long, but instead she brought in reinforcements to complete the work (I'm embarrassed to say that the place was pretty much a mess). What blew me away, though, was the fact that the ladies doing the cleaning never stopped working the entire time, and one was singing happily almost the whole time while revamping my kitchen. I'd asked for the Deep Clean, but the teams went way beyond what I would call normal cleaning. They took everything out of my cupboards, cleaned the cupboards, reorganized the items, and made my place feel and look totally different. Gone was the clutter, gone was the cramped feeling, and gone too were all the dust and dirt. As the work drew to an end, Alexa, who had been working for eight hours on organizing my office, checked what the crew had done. A ton of work had been done, but somehow the inside of the refrigerator had been overlooked. Alexa got it cleaned right away, did a final check, and then told me that she would be back the following week with the new crew for the first or my ongoing cleaning appointments and to help me with more organization. After everyone left, I just walked around my condo with a stupid grin on my face, not believing what I had just witnessed. In fact, I invited my mother over to take a look (not something that any sane son does), and my mom is not someone who impresses easily because her own home is fanatically spotless. She and I have both had bad experiences with cleaning companies before, so neither of us was thinking this one would be much different. Let's just say that my mom was so impressed that she has decided to employ EH Clean herself for monthly cleaning. The pricing is very reasonable, and I paid $25 an hour. The total amount came to quite a bit, but that had everything to do with the condition of my place before the cleaners arrived and nothing to do with EH Clean. I intend to have my place cleaned once or twice a month this year, and I recommend EH Clean to you as highly as I possibly can. Jana, Alexa, and the cleaning teams were just outstanding, and I thank them very much.

I have been using this service for about one year. After I made my first call, it was returned promptly by the owner, Jana, and we set up an appointment for her to review my needs. She arrived promptly, we reviewed the house, discussed available services and prices. She helped me determine what I needed and how often. I feel the price is very fair and competitive. Her teams provide a monthly housecleaning for me. I have since used two different teams from EH Clean, both have been excellent. Their attention to detail is excellent and they take the initiative to clean where needed without direction. I appreciate the cheerfulness they bring with them as they perform their duties. As time allows, I can add extra options such as vacuum a ceiling vent or wash a window. I am also pleased to report there have been no breakages while cleaning. I am very pleased with the professionalism of this service and will continue to use them.

The service went well, I have no complaints. I wish I could have had them do more, but I did not have time or cash that day. The ladies were very pleasant and polite.

I have a single family residence that is approximately 1780 sq. feet. Jana came to provide me with a free estimate which I appreciated. My home was desperately in need of a deep cleaning. Although I have hired many other cleaning services over the years, no one has the attention todetail the EH Clean provides. Jana even came at the end of the cleaning to do a walk through and make sure every little nook and cranny had been cleaned to her standards. EH Clean was at my home over 9 hours and I have hired them to do my monthly cleaning from now on! She's priced competitively and quite frankly, you get SO much more for your money than with any other service at the same price!

EH has provided weekly house cleaning services for the last two years now and our experience has been up and down. However, I do have to say that Jana (owner) really cares about her customers and desire to be the best. Being in the professional services industry myself, businesses that proactively ask their customers how they can improve, and then take immediate action and address shortcomings, ultimately succeed. Those who hide and don't ask, disappear (and deserve to). While I have to say some minor things get missed infrequently, her cleaning teams always ask what needs special attention and get resolved. I definitely recommend EH.

The service provider never honored their promise to contact us by 10/15/2013 to discuss the three open dates we provided as per the deal offer requirements. We understand that good deals can drive up demand. However, there is practically NO excuse in a personal or business setting to provide a follow up as short or long as it may need to be, via email, phone, direct mail, or Angie's List direct messaging. If this simple courtesy can't be practiced, then how is one to judge a person or business entity and its ability/abilities? Very disappointing experience that will surely be shared amongst family, friends, peers, and coworkers. In this instance, this provider lost a customer for the present and future. Likewise, others will know to tread lightly or not at all.