I have used them for the last 20 years for both rental properties and personal homes. They are trustworthy, professional, and they take steps to take care of your home. They replace units if needed and I will highly recommend them. They are very conscientious and provide five star service.
Description of Work: AC Tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We have used Contra Costa Climate Control many times. Their work is excellent. When we have our second floor furnace and a/c units replaced we called Jim. They've fixed so many things wrong with this house; improperly balanced vents, added vent bypasses, added a whole house fan, repaired the original outside unit twice and then finally when the builder unit refused to cool the second story of the house (couldn't get the temp below 80 upstairs in the summer), they properly sized and replaced the units. Now, the upstairs is comfortable. They respond quickly to any problem, are reliable courteous and the quality of their work is superb. I never call anyone but them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Martin W.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
Our air conditioner stopped working during the middle of 100 degree plus weather. We could not get anyone out for at least a week. When we finally called CC Climate Control, they came out the same afternoon. They were efficient, professional, and reasonable. We will use them again if we have any heating or air conditioning problems.
Description of Work: Fixed our air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Anthony A.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
First of all, I want to say that I was very, very happy with my experience with the Contra Costa Climate Control Company! Mike, the service technician, arrived promptly at 9 am! The service window that was quoted was between 9 am and 12 pm. The fact that they showed up at 9 am was awesome! Mike looked at our AC and proceeded to do a complete diagnosis of the unit. He looked at the thermostat and offered to look at the furnace which I declined (because we had just had it serviced and we had a large entertainment center blocking access). Mike gave me a quote of $300 to replace the capacitor (labor and parts included). Based on what I've seen online, $300 is high average which I was okay with. Mike also gave me a quote of $150 for the the cleaning of my AC unit. Overall, Mike was very professional. He came in and took care of our AC at cost I though was very, very reasonable! I highly recommend Contra Costa Climate Control Company!! I will definitely use them to do any AC or HVAC work we may need in the future.
Description of Work: Provided a complete diagnosis of my AC after is stopped working on 7/20/15. They identified the issue with the capacitor. They replaced the capacitor on my AC unit and then performed a complete inspection and cleaning of my AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$454
Debra S.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
My system works beautifully and I did not have to replace the main fan motor and computer board and thermostat like Haddon Air said I needed to do. In fact Haddon told me that I needed a new Furnace. It only had a blown fuse and needed some refrigerate.
Description of Work: Diagnosted the problem. Determined the fix and repaired my system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
Mary L.
05/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: I needed to replace a 40 year old furnace. Initial installation was proficient and professional. This was done the week before Thanksgiving week. Then the furnace just stopped working. I went over to my tenants to check it out. I opened the front, twiddled a few things and shut the front back up. It worked. On the Tuesday/Wednesday before Thanksgiving, it stopped again. I called for someone to come out but got no response. So my tenants had to heat during the holidays. I did hear from the furnace company the following week and someone came out. We figured out the door in the front of the furnace would not stay shut, thus turning it off. At least I could tell my tenants to give it a thump to get the covering back in position. Then it took a while to get the permit signed off. That took an extra trip because the inspector wanted a double walled pipe in a section too close to the wall (fire hazard.) I was charged $300 for a HUERS (sp?) test. It turns out it was performed by someone in-house. I am not exactly sure why this charge was so high. | On many levels the workers were very professional, except for the double walled pipe. At one point the office wanted me to handle the city inspection by myself. I was not happy with that. Since the company had pulled the permit, I wanted their representative there for the imspection and I had been assured by the salesman that their person would be present. | During December I was 900 miles away helping my sister while she had a second cancer surgery. That slowed down my availability to handle the inspection. I finally called the office in February to find out what was going on. Then things started happening again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$2,254
Response from Contra Costa Climate Control Inc
I'm sorry for your troubles with this [Member Name Removed], we do try to maintain excellent customer service. I do believe there were some misunderstandings. The "HERS" rater is not in-house it is an independent contractor that has to be set up separate from us by law. His fee is $300 and we do not mark that up. Unfortunately he did not file the paperwork properly and we had no way of knowing that until notified by the city. This is what the hold up was for your permit process. We no longer use that company because of instances like this. The city also prefers the owner to be at the home for the inspection. Other arraignments can always be made. We had no idea you would be out of town taking care of a sick family member, I promise you that we would have jumped in immediately to handle all inspections had we known.If there is any issue with an inspection the homeowner usually contacts us and we take care of it right away. We do hope that your sister is doing better. Please feel free to contact us if you have any other questions or concerns.
Marikka H.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
I was out of town when the service was done, but my parents reported that the work was done well. I was having issues with my air conditioning not cooling the house, and the technician identified that my filter needed to be replaced, then everything worked perfectly. He did a cleaning of the system outside, and checked for proper cooling and flow inside the house.
Description of Work: Air conditioning routine maintenance and filter change.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Douglas N L.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
We had tried a number of services and we happened to use them.
Description of Work: I use them for heating ventilation and air conditioning services. We have a service contract.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning
FAQ
Contra Costa Climate Control Inc is currently rated 4.8 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Contra Costa Climate Control Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Contra Costa Climate Control Inc does not offer free project estimates.
No, Contra Costa Climate Control Inc does not offer eco-friendly accreditations.
No, Contra Costa Climate Control Inc does not offer a senior discount.
Yes, Contra Costa Climate Control Inc offers emergency services.
Yes, Contra Costa Climate Control Inc offers warranties.
Contra Costa Climate Control Inc offers the following services: Furnace and AC repair and replacement, Commercial refrigeration and HVAC, ice machines, duct work, wine coolers/cellars, whole house fans