Reviews
5.04 Reviews
Showing 1-4 of 4 reviews
Mike M.
05/2018
chimney sweep, chimney repair
 + 0 moreIt went just fine. Prompt and knowledgeable.
Description of Work: Two chimney sweeps and a new top damper installed
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Yes, I recommend this pro
$1,300
Mary Jo M.
10/2013
chimney sweep
 + -1 moregreat
Description of Work: clean chimney
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Yes, I recommend this pro
$100
Heide R.
11/2012
chimney repair
 + -1 moreLori answered the phone and was so sweet and patient as I had a million questions. She even offered to have me call her later that evening as I had to get a hold of my landlords to get their permission to have Bill come out. When I called back, she was right on the ball. Only later, did I find out I had not given here all the relevant information (completely my fault as it was due to my inexperience with fireplaces) and when Bill did come out, he could have sold me all sorts of services I did not need. He couldn't have been kinder and was earlier than the appointment (but only after calling me to see if it was all right if he came early) was set up for. He arrived and was so sweet. He could have sold me several services, but didn't . He even recommended another competitor for a service he said the man was an expert at. He arranged for the man to come over here and take care of the problem. He even followed up. Just excellent service from start to finish! I would heartily recommend them to anyone.
Description of Work: These people were excellent from start to finish. From the first contact with Lori (who could not have been sweeter and more accommodating-even invited me to call as late as I needed that very day), to the extreme promptness of Bill (he was running early and actually called me to see if it was okay if he came by a little before my scheduled time! How often does than happen with ANY contractor person?), these people are top-notch. Very competitive but I really think they could charge even more due to their excellent service and warm personality. Nice people go a long way in business and these two straight-up great. Bill didn't try to sell me something that I didn't need. He could have, because I was told by others that I needed a service that turned out to be unnecessary. He arranged for me to get what I needed even though he had to recommend someone else as part of the process. Now, he could have just gone ahead and done what I set up to do. They even had to order extra parts due to my ignorance and weren't upset at all with me for having to go through the trouble of returning them. If all companies were this honest, reliable and kind, this entire country would be in so much better shape. They truly set the model of how a business should be. Kudos to both Bill and Lori for their beyond excellent service!
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Yes, I recommend this pro
$159
Jean N.
07/2012
chimney sweep
 + -1 moreThey check it pretty thorough, because I have a catalytic converter, and he makes sure it's fired up and ready to go. He has a great personality, he's very thorough.
Description of Work: .
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Yes, I recommend this pro
$135
Contact information
., Concord, CA 94521
Licensing
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*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair
FAQ
Bill's Diablo Valley Chimney Sweep is currently rated 5 overall out of 5.
No, Bill's Diablo Valley Chimney Sweep does not offer free project estimates.
No, Bill's Diablo Valley Chimney Sweep does not offer eco-friendly accreditations.
No, Bill's Diablo Valley Chimney Sweep does not offer a senior discount.
No, Bill's Diablo Valley Chimney Sweep does not offer emergency services.
No, Bill's Diablo Valley Chimney Sweep does not offer warranties.
Contact information
., Concord, CA 94521