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Elizabeth Shutters

4.8(
224
)

Window Treatments, Hurricane Shutters, Windows,

... +4 more

About us

Elizabeth Shutters is California's biggest and highest-rated shutter and specialty door manufacturer. We design, build and install window coverings and interior doors throughout California and save money by selling direct with Designers and Installers in every city from San Diego to Napa. Our shutters are called the "Last Honest Shutters". They're made with whole Basswood, an unbeatable acrylic lacquer finish, come with a lifetime warranty and have won every customer satisfaction and quality award in the industry. Our newest products: closet doors, room divider doors, saloon doors and mirrored doors meet the same standards for beauty, durability and price. For nearly 40 years Elizabeth Shutters 75 Installers, Designers and Woodworkers have brought California homeowners a world class quality product they can be proud of.

Business highlights

44 years of trusted experience

Services we offer

Sales, design, and installation of world class shutters, shades, blinds, closet doors, room divider doors, saloon doors and mirrored doors. We ARE the factory.

Services we don't offer

Wrought Iron, Windows, Carpentry work (unfinished), Exterior doors, Doggy doors, Screen doors, Sliding glass doors or Repair or installation of other manufacturer's products,

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8224 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
2%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 201-224 of 224 reviews
Kathleen M.
12/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Installed shutters. This is the third time I have used them and they have always been professional. The shutters are of high quality.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rita M.
12/2015
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Robert T.
12/2015
4.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Karen W.
12/2015
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric B.
12/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Installed shutters in our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
John S.
12/2015
4.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Scott B.
12/2015
5.0
window treatments
  + -1 more
.
Description of Work: Provided and installed wooden shutters in my living room and bedrooms. They look beautiful.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew B.
12/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: They installed plantation shutters in our home. Nearly two years later they are still great. High quality and excellent value.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol C.
12/2015
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
LILLIAN M.
12/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: The Work was done in a very professional manner by the sales person and the installer. | | | |
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,225
TAMARA D.
12/2015
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
les G.
12/2015
4.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Norma K.
12/2015
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Scott B.
08/2015
5.0
window treatments, replacement windows
  + 0 more
unknown
Description of Work: provided shutters for 5 large windows in my home. All look spectacular. Installation was fast and professional.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
james H.
06/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Had Elizabeth Shutters install 7 shutters through out the house. The whole experience was great. everything from sales to installation went very smoothly. |Every person that we felt with was very professional and great to deal with. |Would recommend them to everyone.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jake D.
04/2015
2.0
window treatments
  + -1 more
unknown
Description of Work: Sale person refused to provide quote based on existing measurements and insisted on coming out to the house. No flexibility whatsoever
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
Response from Elizabeth Shutters
Hi [member name removed]. I'm sorry we couldn't provide the phone quote you requested. As you could tell, we are uncomfortable making estimates based on third party measurements or designs. To be fair, most customers are happy to get our design help, we consistently find design improvements others may have missed and our "low price guarantee" ensures we're not wasting anyone's time. However, the cost is that we may sometimes appear inflexible. The value of our process is that we avoid even the appearance of an up sell ("Oh, you wanted that in a color/mount/frame/etc... that's going to cost a lot more.."); high pressure tactics ("We may be able to match that price if you sign today!"); and bait & switch ("I was quoting the plastic product, from China, without installation") gimmicks endemic in the home improvement industry. It's important that we treat customers respectfully and we hope that relationship goes both ways. If you have already purchased your shutters we hope you enjoy them. If not, and you are open to an in-home estimate, we promise it will be fair, clear, completed to a high degree of professionalism, and completely free. Either way, we wish you well. Regards, Elizabeth Shutters
L Fred M.
03/2015
5.0
window treatments
  + -1 more
unknown
Description of Work: Elizabeth Shutters crafted and installed window shutters for us. Experience with them was excellent. Highly recommend. | |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Alan G.
02/2015
1.0
window treatments
  + -1 more
unknown
Description of Work: Did not return repeated calls to come out to give estimate
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Elizabeth Shutters
Hi, I'm sorry we failed to respond to your inquiries and frustrated we lost the opportunity to work with you. We handle several thousand leads each year and apparently there are some gaps in the system. The advantage to having human beings answer the phones 24/7 is that our customers get personalized service. The disadvantage is that humans make mistakes. Apparently, in your case, we made more than one and I apologize. To follow up, I asked our QC team to check with the lead intake personnel and salesperson in charge of Oceanside. Occasionally there are transcription or other errors and we have a file for these. Unfortunately, they could find no record of your calls or anything remotely resembling the contact information provided. The team tried to reach out to you directly, but without a phone number, could only check the public records. Once more they came up empty as none of the white pages, Google, Peoplefinder, etc. show a person with your name living in Oceanside. Finally, they checked your home address, but there must have been a mistake there too because it wasn't an actual address in Oceanside. So, we're pretty much at a dead end. Whether you've already purchased your window coverings, or not, I'd appreciate it if you could contact me directly and help me address this issue. We haven't treated you according to our service standards and I want to make good. Once more I apologize and look forward to your call. Sincerely, Dean Frost President Elizabeth Shutters
Barbara H.
10/2014
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Elizabeth Shutters
Thanks for the great review. Enjoy your shutters! Elizabeth
Minnie L.
05/2014
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Elizabeth Shutters
Thank you, [member name removed]. We hope you love your shutters.
James A.
05/2014
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Elizabeth Shutters
Thank you for trusting us with your shutter project, [member name removed]. Thanks also for the great ratings... We're glad you're satisfied with the work.
Randy M.
04/2014
5.0
window treatments
  + -1 more
unknown
Description of Work: Installed Shutters in the upstairs rooms. Went VERY well and we are pleased with the results.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Response from Elizabeth Shutters
Thanks so much for the kind review, (Member name removed). We happy and proud you're satisfied.
Debbie D.
04/2014
5.0
window treatments
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,269
Response from Elizabeth Shutters
Thanks, (Member name removed). We appreciate the positive feedback.
Betty W.
06/2012
4.0
window treatments
  + -1 more
Included above.
Description of Work: The company and I got off to a somewhat rocky start and I began to think that perhaps it was a sign and that I should not use them. When I called to get someone to come for an estimate for plantation shutters, I gave my address, but the intake person for the company, thought that my location was in Southern CA. So, on the day set for the appointment, I received a call from the company representative who was in Belmont Shores, CA, and looking for my home. I explained that I was in No. CA. The representative apologized and said that she would have someone call to make another appointment. A No. CA representative did call and we made an appointment to come to my home and give me an estimateto install plantation shutters for about 17 windows. The representative was very knowledgeable about the product as well as installation requirements. She made suggestions about what worked best based on my windows. The big window in my master bedroom is shaped like a triangle at the top and I thought that might be a problem. I decided to go with Elizabeth Shutters for my project. The installer arrived on time and had his father in tow. His father was his helper. They worked diligently for about 6 hours to get all the shutters installed. The window in the master bedroom worked out fine. The installers kept my home clean while working and did a fabulous job! I love the shutters and the look they give my home.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9,200

Contact information

525 S Rancho Ave, Colton, CA 92324

http://elizabethshutters.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
851645
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
12/31/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Window Treatments,
Hurricane Shutters,
Windows,
Doors,
Unfinished Carpentry,
Handyman Services,
Wrought Iron

FAQ

Elizabeth Shutters is currently rated 4.8 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Elizabeth Shutters accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Elizabeth Shutters offers free project estimates.
No, Elizabeth Shutters does not offer eco-friendly accreditations.
No, Elizabeth Shutters does not offer a senior discount.
No, Elizabeth Shutters does not offer emergency services.
Yes, Elizabeth Shutters offers warranties.
Elizabeth Shutters offers the following services: Sales, design, and installation of world class shutters, shades, blinds, closet doors, room divider doors, saloon doors and mirrored doors. We ARE the factory.
Wrought Iron, Windows, Carpentry work (unfinished), Exterior doors, Doggy doors, Screen doors, Sliding glass doors or Repair or installation of other manufacturer's products,

Contact information

525 S Rancho Ave, Colton, CA 92324

http://elizabethshutters.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM