Tj Kitchen & Bath Inc

I was told the installation of the cabinets and counter tops would be done over two days. Day 1: The installer showed up on time with the cabinets. The cabinets were not preassembled and came in boxes to be assembled by the installer. The cabinets took all day to install. Upon completion of the installation of the cabinets, I noticed several scratches in the cabinets and a gouge in one of the cabinet doors. The installer put some cover up on them, but the gouge is still noticeable. The cabinets were also left very dirty with white smudges all over the cabinets (these are dark wood cabinets) and my bathroom was left a mess as well as my front yard. That evening I wrote an email to the owner of the company voicing my displeasure and detailing my concerns and I asked him to contact me. Day 2: A different installer showed up on time with the granite counter tops. The owner also showed up and since I wasn't there my wife told him I was not happy and I wanted to talk with him. The installation of the granite counter tops took about half a day. The counter top installer cleaned up the mess left by the cabinet installer. When I arrived home from work to see the completed job, I was disappointed to find out the sinks were off centered and the faucet holes were not properly spaced even though the faucet instructions with the hole spacing dimensions were supplied to the installer. I'm satisfied with the quality of the cabinets and counter tops, however the installation services were very disappointing. I never did hear back from the owner about my displeasure with the installation. The owners lack of responsiveness and the carelessness of the installers tell me that this company does not take any pride in their work and does not know the meaning of customer service. I regret my decision to do business with TJ Granite and Cabinet.