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THE GROUT DOCTOR CO

Ceramic Tile

About us

3 EMPLOYEES. USES SUBS FOR GROUT REPAIR. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. LICENSE NUMBER: 761298. DO NOT CONTACT THROUGH EMAIL.

Business highlights

31 years of trusted experience

Services we offer

TILE REGROUTING & REPAIR, REMOVE FUNGUS & MILDEW, GROUT REPAIR, SANITIZE GROUT & TILE CLEAN & RESTORE GROUT COLOR, REMOVE & REPLACE CAULKING, SEAL & PROTECT GROUT, REFURBISH & RENEW GROUT & TILE, RECOLOR EXISTING GROUT.

Services we don't offer

CARPET CLEANING.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

Check

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
44%
4
22%
3
11%
2
22%
1
0%


Rating CategoryRating out of 5
quality
3.9
value
4.0
professionalism
4.0
responsiveness
4.1
punctuality
4.6
Showing 1-9 of 9 reviews

RONALD C.
01/2015
4.0
ceramic tile
  + -1 more
unknown
Description of Work: I did not use this contractor, his prices were to high.
Rating CategoryRating out of 5

Danny R.
02/2014
3.0
ceramic tile
  + -1 more
The owner appeared promptly. As far as I can tell he didn't do anything that I could not have done myself and the charge was pretty substantial. We had to call him back again for a re-do and since then the grout has quickly returned to it's prior condition despite "sealing." He also told us that we had two grout colors and had evidently had work done in the past, but this was the first cleaning or service of grout since we purchased the house new. Overall we would not recommend his service base on our experience though other reviews were good and we based our decision to use him based on those.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Cindy F.
10/2013
2.0
ceramic tile
  + -1 more
I didn't have such a great experience. The worker said the excess grout he left on the shower floor would wear off. But it hasn't and now it's more surface for mildew to grow on. I had to call him out a second time to seal the kitchen counter after the recently regrouted surface was staining and the stain was not coming out. He said he should have sealed it, and I wondered why he didn't! He sealed it, and water still goes into it. The mildew still forms in the bathroom floor, and the old crack is back. If there was something else causing that, he should have told me that the regrouting wouldn't fix it. I figure I'm done with it.
Description of Work: Stripped old grout from bathroom shower floor and kitchen counters, and regrouted.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$300

Karen V.
11/2012
4.0
ceramic tile
  + -1 more
"
Description of Work: Mark and 2 helpers showed up on time. They went right to work after my ok. They were to clean the tile and grout on my kitchen and entryway floor. When they left and the floor dried, there was a scumy film on both the kitchen and entry way floors. I called Mark and he drove back to my house that evening and fixed the problem.The floor dried very sticky after he left. So the next morning, I had to mop my kitchen and entry way. I feel I shouldn't have to have done that considering they just cleaned the tile. In the end though, I was about 90% satisfied. It has a 100% guarantee though. So might be giving a call back about a couple of spots.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Pat R.
01/2012
5.0
ceramic tile
  + -1 more
It went great and everything looks good. The shower had been impossible to clean, since the grout was so old and discolored. We did this in preparation for selling our house - wish I had done it sooner.
Description of Work: Cleaned grout in large tiled shower and in kitchen with tiles on counter and wall. Re-grouted where necessary. This was in a house built in 1986.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Eugenia L.
03/2011
5.0
ceramic tile
  + -1 more
Showed up on time. Were pleasant and helpful. Floors look beautiful. Grouting was old, and dirty and a lot of different shades because it was installed at different times and repaired a number of times. Now looks just about brand new. I would certainly recommend these folks.
Description of Work: Grout in tile foors cleaned and stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Donna L.
09/2010
2.0
ceramic tile
  + -1 more
He did a terrible job cleaning the title floors. He cleaned the floors by hand using a bucket and cleaner. Because he did not rinse the floors with clean water a haze was left on the title floors. During cleaning I pointed out the haze but he did not ?see? the haze and therefore did not feel he needed to rinse the floor again. After I pointed out my dissatisfaction on the tile cleaning he changed his attitude towards the job. He did a hurried and terrible job of regrouting the baseboards. After he was finished I had to clean the tile floors myself to remove the haze left behind. I also had to remove the excess grout he left on the baseboards when he regrouted the around the baseboards because he slapped on the grout in a hurry. On the plus side he did a good job of recaulking around the sinks and bottom of the shower. I would never call this particular Grout Doctor again.
Description of Work: Clean and seal tile floor, clean floor grout, recaulk baseboards, recaulk around sinks, regrout bottom of shower.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$840

Karan J.
01/2009
5.0
ceramic tile
  + -1 more
Very professional. Gave estimate, finished job in timely manner. New grout looks good.
Description of Work: Had my old shower cleaned and re-grouted.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

07/2006
5.0
ceramic tile
  + -1 more
I HAVE USED THIS COMPANY FOR YEARS. I LOVE THE SERVICE THAT THEY PROVIDE FOR ME. THEY ARE VERY AFFORDABLE AND PROFESSIONAL. I WOULD RECOMMEND THEIR SERVICES TO ANYONE.
Description of Work: I HAVE THIS COMPANY COME AND CLEAN MY CERAMIC TILE IN MY KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

    Contact information

    9331 E MESA, Clovis, CA 93619


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile

    FAQ

    THE GROUT DOCTOR CO is currently rated 3.9 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    THE GROUT DOCTOR CO accepts the following forms of payment: Check
    Yes, THE GROUT DOCTOR CO offers free project estimates.
    No, THE GROUT DOCTOR CO does not offer eco-friendly accreditations.
    No, THE GROUT DOCTOR CO does not offer a senior discount.
    No, THE GROUT DOCTOR CO does not offer emergency services.
    No, THE GROUT DOCTOR CO does not offer warranties.
    THE GROUT DOCTOR CO offers the following services: TILE REGROUTING & REPAIR, REMOVE FUNGUS & MILDEW, GROUT REPAIR, SANITIZE GROUT & TILE CLEAN & RESTORE GROUT COLOR, REMOVE & REPLACE CAULKING, SEAL & PROTECT GROUT, REFURBISH & RENEW GROUT & TILE, RECOLOR EXISTING GROUT.
    CARPET CLEANING.

    Contact information

    9331 E MESA, Clovis, CA 93619


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day