We provide residential and commercial peest control services. This includes but is not limited to, ants, ticks, fleas, roaches, earwigs, snails, wasps, bees, spiders, springtails, and silverfish.
Business highlights
24 years of trusted experience
Services we offer
Residential Pest Control Service Commercial Pest Control Service Termite Service/Inspection
We used to have an ant problem and we haven't had it in 5 years so it is very effective. The price is very reasonable. We will continue to use them.
Description of Work: We use Spider Guy Pest Control monthly for pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
David M.
08/2010
4.0
pest control
+ -1 more
It appears to be effective and the chemicals are safe for pets and people.
Description of Work: Insect control maintenance program. They spray the entire yard and exterior of house each momth. They also sweep spider webs, etc. from house exterior.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40
Teresa F.
10/2009
4.0
pest control
+ -1 more
You, as the client, will have to make up your own mind in this situation. But, there are plenty of other companies you can go with, and I have a few I would recommend. But, as for this company, here is my final comment on this subject. Why would I sign a contract for two months knowing that I would be moving that next month? I told him I was moving….he knew that. Yet, he did not mention the two-month contract. I certainly didn’t know anything about a 4-month commitment! No, I did not read that contract….I trusted him. Most people tend to trust others. Yes, they will show you the contract now….would they have if you had not read this? I have had two pest control services in the past, (one for termites) and NEITHER of them required anything but a month-to-month contract. The CS person for this company says I was rude…well; wouldn’t you be if someone wanted to charge you for services they did not perform, and then basically call you a liar? I think her ego is wrapped-up in being “right” more so than doing the right thing. If they can do this to me…I’m sorry is this really the kind of company you would want to do business with? Personally, I think this goes on a lot more than we know, people just do not complain. Yes, they have their contract, but they are lacking in business ethics….it’s called lack of disclosure. To be honest it really should be illegal. In today’s economy, can you afford the make a mistake?
Description of Work: I met the service rep at a home show. I explained to him that I was selling my home and just needed a one-time, maybe two to make sure pests were taken care of for the sell. He did show up and perform the service one time, which was fine and it was approx 40.00. The next month, I let him know that I would not need him that month...and that the house was selling, he said ok. A month later I receive a bill for two months of service, approx $80 +/- I called and told them he only came out once....they said it is in the contract for a minimum of two months. I said, he din't mention that to me....I feel that is very important, and he knew the situation. She said I should have read the contract. That was her answer. So, now they are billing me for two months. In addition, in a recent contact with said person, she now states it is a 4-month contract!!!! So for $40 they have lost a referral...and she says I can't prove he didn't tell me about the 4-month minimum. So, now not only are they trying to get money for services they did not preform, she has basically called me a liar...and said that I was rude. I'm sorry....if you are watching every penny you have and a company does not disclose important info, and then they are calling you a liar...wouldn't you be upset too? I give the actual job an ok, but the customer service/office clerk an F. You decide, do you want to take a chance that you may not need their services in 2-3 months...maybe you loose your job, etc? I just thought people should be aware of what they may be getting into. I think it's pretty dirty in today's economy!
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$40
Response from SPIDER GUY PEST CONTROL
At the time the member received our services, she signed a form clearly stating that she was signing up for a monthly service. We do not offer one time services during the Spring or Summer months. After having completed the service she canceled her account. Since she only allowed us to complete a "one time service" she was back charged for the one time service rate of 76.00. When she called in she said that she knew she knew she signed the form, but did not read what she was signing. There is a special place on the form specifically designated to inform the customer that they are in fact signing up for a "monthly service. This section requires an initial and is only one sentence long. It is clearly designated and often highlighted. For the record, we offer a monthly service with no annual contracts, but we do request a customer stays on for at least four months, to allow us to achieve the ultimate result. We do not make a customer stay on for four months, we just request it. If a customer cancels anytime after the second month of service, we cancel the account without any extra charges. However, if a customer cancels after the first service, that is considered a "one-time service" which results in a 76.00 charge. While we apologize for any misunderstanding on her part, it is our belief that she owes the balance of 38.00, and we will continue working through the proper channels to collect the fees due. Despite the campaign by her to damage our reputation, we stand by our policy, and encourage everyone to know what they sign. Also, we are one of the very few companies who do not require a yearly contract. If any consumer would like to take a look at our service form, clearly stating that it is a monthly service, please feel free to contact us, we will gladly fax you a copy. (559) 266-3066
Patrick B.
10/2007
5.0
pest control
+ -1 more
Very good response to my needs. Arrived on schedule and did a good job. I will use them again in the future.
Description of Work: Cleaned entire outside of house for spider webs and sprayed around house and in garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
HELEN H.
07/2006
4.0
pest control
+ -1 more
WE THINK THEY ARE VERY RELIABLE, AND IF WE HAVE A PROBLEM OF ANY KIND THEY WILL COME OVER AND FIX IT. HOWEVER, THEIR PRICE KEEPS GOING UP, SO I THINK WE ARE GOING TO START LOOKING AROUND FOR SOMEONE ELSE.
Description of Work: WE HAVE THEM COME TO OUR HOUSE ABOUT EVERY OTHER WEEK TO SPRAY FOR INSECTS.
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Service Categories
Pest Control
FAQ
SPIDER GUY PEST CONTROL is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
SPIDER GUY PEST CONTROL accepts the following forms of payment: Check,MasterCard,Visa
Yes, SPIDER GUY PEST CONTROL offers free project estimates.
No, SPIDER GUY PEST CONTROL does not offer eco-friendly accreditations.
No, SPIDER GUY PEST CONTROL does not offer a senior discount.
No, SPIDER GUY PEST CONTROL does not offer emergency services.
No, SPIDER GUY PEST CONTROL does not offer warranties.
SPIDER GUY PEST CONTROL offers the following services: Residential Pest Control Service Commercial Pest Control Service Termite Service/Inspection