Bryant's Tree Service Inc.

unknown

A large branch broke off a limb from my large ash tree Sunday, March 24. Called Monday and got an appointment for 2:30 Tuesday. Estimator called and asked if he could come at 4:30 as he was running late. It was fine with me and he showed up on time. We discussed the two broken branches and how the damaged limbs would have to be cut back to solid wood. We talked about how I wanted to trim the tree back to lighten the load on the remaining limbs but still preserve the trees shape. It would be too dangerous to climb the tree so they would use a aerial lift. Removing the broken limbs and trimming back the tree, hauling away the wood and cuttings, the estimate was $750. I also wanted a branch removed high up an old silk tree that was over the roof and damaging a TV antenna. I also wanted to remove a limb from a tree in the next lot that was rubbing against my back fence and entangling with the cypress trees in my yard. Those extras were a hundred each for a total estimate of $950. He scheduled me for a week and a half later. Wednesday the entire limb from which the large branch had broken off cracked and also broke. I called and left a message. He called back in an hour and I told him that the limb could not be saved. He called next Monday to say they would be there Tueday, April 1, a week after the estimate. Tuesday morning they began about 7:30 am. They removed the broken limbs, trimmed back the remaining limbs and branches, removed the water spouts, and did a good job of cleaning up the debris. There were a few dents in the lawn but with massive limbs and branches that is to be expected. They were almost done when I asked them to remove another limb rubbing against my back fence which they did without an additional charge. I was satisfied with the work and clean-up and wrote them a check when they finished. I have used them several times before for trimming and removing several old trees.

It went very well. They showed up on time and was completely done in 30 minutes.

Everything was good other than their professionalism.