Absolutely the best and follow up customer service is exceptional
Description of Work: Heating & A/C
Rating Category
Rating out of 5
Yes, I recommend this pro
Amber M.
11/2017
5.0
heating & air conditioning/hvac
Ā + -1 more
One word Great
Description of Work: Our heat went out and another company was supposed to be called by property management but after many many hours of waited for a call I called yo find out they weren't even on their way I got a hold of Jesse from Performance Mechanical and he said he could be out within 30 mins. Which he was and had found out what the problem in less then an hour and had the part ordered and installed in less then 48 hours. I was educated on what the problem was. I was shocked when he said it could take a few days for th part to be in and I got the call the next day it was ready to be installed. I'm definitely going to use them again. Our house is warm thanks to performance mechanical and Jesse
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa G.
09/2016
5.0
heating & air conditioning/hvac
Ā + -1 more
Went very well. They put a filter in. They left me with lots of shiny tape so I can replace my filter on my own next time.
Description of Work: After a wildfire blew through our town I needed my air conditioning unit cleaned out. They were able to come quick and clean it out plus gave me some advice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
June C.
04/2014
5.0
heating & air conditioning/hvac
Ā + -1 more
Very well. Very efficient, nice people.
Description of Work: Installed new central heat & air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,900
Response from Performance Mechanical Heating & Cooling
Thank you so much for your patronage. It was a pleasure doing business with you, and we look forward to working with you in the years to come!
Howard B.
01/2014
5.0
heating & air conditioning/hvac
Ā + -1 more
First,they are extremely professional. We asked them to install solar fans in our attic, that happened in January. There was minimal disruption to our house, they worked efficiently and explained everything. Previously, we asked them to bid on a new heating system. They came out to the house and gave us an estimate on the best heating system for our house within our budget. We hired them. Then we received a call setting a date for the work and a follow-up reminder call. They obviously knew what they were doing and were efficient and friendly. They explained the new system, how it worked and how to use the new thermostat. They were very considerate of our house and brought drop cloths and cleaned up after the work was done. They know what they are doing, they are considerate, fairly priced and very nice to work with. I highly recommend them.
Description of Work: Performance Mechanical installed solar fans on our roof. Previously in November of 2013 they installed a new heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Performance Mechanical Heating & Cooling
Thank you so much for your patronage. It was a pleasure doing business with you and [removed members name]. All of us here at Performance Mechanical look forward to servicing your needs in the years to come!
William F.
08/2013
5.0
heating & air conditioning/hvac
Ā + -1 more
Excellent, excellent, excellent, very punctual, professional, knows his way around heating and air conditioners. Explained how our new system worked and didn't leave until everything was tested, working and we were satisfied. Would highly recommend.
Description of Work: Installed air conditioner and heat pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
Yvette P.
02/2012
5.0
heating & air conditioning/hvac
Ā + -1 more
Phil expressed his experience with our system and the advice he provided to resolve our problem worked! He recognized immediately what we needed to do, it was a simple fix but one we hadn't thought of. We were so pleased both with the result and the integrity of Phil. Most companies would have sent someone out to resolve such a simple problem and charge the standard rate. Thank you Phil!!! We will definitly call Performance Mechanical again for our Heating & A/C problems.
Description of Work: We placed a call to Performance Mechanical after my husband spent the day trying to figure out why our heating wasn't working. Phil called us right back even though it was the end of the day and talked us through over the phone on how to resolve the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole P.
09/2011
5.0
heating & air conditioning/hvac
Ā + -1 more
Called Performance Mechanical on Tuesday, 9/6/11, to give estimate/replace heat pump on one of my apartments. They arrived on the same day, gave estimate & had it faxed to me by 3 pm. The unit had to be ordered since it was replacing an old pump & had to be matched. It arrived on Friday & they had it installed the same day, finishing up the detail work on Monday, 9/12/11. Mr, Harris said it was supposed to be hot over the weekend, & they didn't want my tenants to be without AC. Great work & my tenants are delighted with the new (& more efficient) unit. I am delighted by the timely service & great work.
Description of Work: Heat pump compressor failed on old unit. Needed new heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,812
Chris R.
12/2009
5.0
heating & air conditioning/hvac
Ā + -1 more
I called Phil and told him of the problem, he was here within hours, even though I'm at the far end of the county. He arrived before he estimated and went right to work. I found him to be that perfect balance of friendly/professional, not too chatty and not too stuffy. He found the problem and had the right part with him. My new thermostat was cooling the shop in about an hour from arrival! I would not hesitate to use Performance Mechanical again!
Description of Work: diagnosed cooling problem in my shop,and replaced thermostat
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Service Categories
Heating and Air Conditioning,
Heating Oil
FAQ
Performance Mechanical Heating & Cooling is currently rated 5 overall out of 5.
Sunday: 10:00 AM - 4:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Performance Mechanical Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Performance Mechanical Heating & Cooling offers the following services: Air Conditioning, Heating, Furnace, Cooling, Repairs, Installation and Air Duct Cleaning.