Dunn-Wright Co

Service was great, on time and here when they said they would be. They found problem, unfortunately my old dryer could not be fixed due to circuit board going out. Overall I would definitely use them again.

Technician stuck with the job and figured it out. Great service.

Very well. He arrived on time and completed the work promptly, cleaned up and left. Nice man.

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He was friendly and professional. I will use this company in the future.

It went good

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It went extremely well. I still can't believe he only charged me $30, would have expected at least $75 to just show up. And he explained a lot about my dryer while he was there. Super nice people.

The microwave of my built-in oven/micro combo quite working on Thanksgiving. I called Absolutely Affordable Appliance several times starting on the Friday after, with no response by Tuesday. We had used Dunn-Wright for an oven repair last year, so I called them on Tuesday and was happy to have a very nice woman answer the phone. She took a few details and said a tech would be calling me. Received the tech's call at 8am today and he arrived as scheduled between 2-5 (~4:30). Fortunately, it was a very easy fix with just flipping the trip switch located on the top of the oven under the microwave.

needed two appointments - first time said it needed an electrician - same person came out on a second visit and hooked it up

Bruce was very nice, came out to look at my oven since he was not familiar with my brand and said there would be no charge if was wasn't able to repair! He was able to get the part really quick and came out and got the oven working!

Our frig has the freezer at the bottom. Frost developed in the freezer and we thought something went wrong with the defrost. The tech came out and took a look. He said that he didn't think it was the defrost. He noticed that the freezer door was slightly off track which was letting air in which caused the frost to develop. He took the freezer door off, cleaned up all the frost and put the door on again making sure that it was on the track. We must have accidentally knocked it off track. He then showed us how to best set the thermostat. The tech (I think he went by Al) was very professional and friendly. He was also careful to limit any mess and clean up after he was done. He could have sold us on an unnecessary fix but didn't. He only charged us for the call and a small amount for labor. It's been a couple of weeks and the freezer is clear of frost. We were very happy with how it all worked out and we'd use this company again.

Prompt arrival, quick repair and no nonsense or up-selling. What more could one ask for....

Called and made appointment. Showed up in the agreed window. Diagnosed the problem and had part with him to repair.(thermal fuse) Identified blockage in vent that caused thermal fuse to blow and gave cleaning recommendation. Whole process was done in 20 minutes.

They did a real good job.

The experience went well. They came over very quickly. They came over again without being asked. It was good and they went above and beyond. They didn't have the part so we had to buy it on our own.

Our washing machine stopped working on Saturday morning. The repair man came out that day and determined that a circuit board had shaken loose and was damaged, so it would have to be replaced. He said the part was back-ordered , and it would take about a week to come in. A week later on Saturday he showed up with the wrong circuit board. He said that he would return as soon as the right part was delivered. My wife called Sears' part department on Monday, and found that the part was in stock at our local store. When she called the service man to tell him, he returned the same day with the part and replaced it.

They were great. He set it up so I could use the washer while I got the part. He recommended I get the part since I would get it at the same place he would. I called him when I returned. He came right back and fixed it . They were really quick and great. I would definitely use them again. I paid him $66 and I paid $44 for the part. They are prompt and knowledgeable. He has been around a lot of years. He is very quick. By the time I called and left a message he called back within the hour. His price and quality was excellent.

I called at noon to ask for refrigerator repair. I got a call back at 2p and the repairman came at 3p. The repairs were completed by 4:30p. Very professional, cleaned up after. Explained all to me. Would highly recommend this company

Their service was excellent. I was very happy with it. The quality was excellent. I definitely would use them again in the future.

We needed someone who could come the same day, as our refrigerator had ceased to keep things cold and we were going to lose everything in it. The first 2 repair people I called could not come the same day, but Dunn Wright could and had good recommendations from friends and local mom's club members. He took one look at the fridge and clearly knew what he was doing. He touched the frost in the freezer that shouldn't be there and assuredly told me it could be 3 parts that were causing the failure, two that were inexpensive, one that was more expensive, but unlikely to fail. I agreed to go ahead and fix it. There is a charge for "diagnosis" of $60 and then the labor/parts. I'm not clear why there is a diagnosis fee on TOP of the labor/parts fee, I would think that could be waived if you were going to proceed with the repair and pay labor and parts, but I haven't researched how others do it. He worked quickly, was respectful, showed me the broken part, showed me that the other two items were NOT broken. He didn't waste time defrosting the freezer excessively to pad the bill, (he told me that it wasn't necessary, the fridge would fix it itself, once functioning again), and got it back running. He also carefully reset the cold setting to the middle, so it wouldn't freeze my food. Thank goodness, as I had put it on "coldest" when it was failing. Problem solved, at a fraction of the price of buying a new fridge.