Laura Dandoy - The Real Estate Resource Group

I’ve known and worked with Laura for over 30 years! She helped me buy my first house (and 2nd), attended my wedding, welcomed my children and went through some very tough times with me, including helping us sell my father’s home after he recently passed away. Her and Mark are extremely knowledgeable about the housing market and market trends. I can ALWAYS count on her for expert advice. One thing that I absolutely love about Laura is that she will never try to force you into any decision, she works with you based on your specific needs and situation. She is my realtor and friend for life!

If I were to describe my experience working with Laura Dandoy in one word, it would be nightmare. I recently was in escrow to buy a home from Ms. Dandoy and her client; the experience was complete and utter chaos. Let’s start with the fact that Laura listed a home for sale that wasn’teven in her client’s name. The title of the home was in someone else’s. Laura had no clue until we were in Escrow and my realtor had begun doing her due diligence. She was so very apologetic at the time and assured us they had the documentation to get this fixed, it just needed to go through the courts process. We were assured it was all very straight forward, and escrow only needed to be extended 90 days. Yeah, right. Laura and her team delayed filings with the court by almost a month, all the while telling us everything had been done. Every time we asked for proof, she couldn’t provide it. Finally, almost three weeks later she gave it to us – the filing date was just days before. From there, my agent would try to check in periodically with Laura, which seemed to annoy her. After a few months, her behavior became hostile, and any time we reached out to check in, she was rude. Even using expletives and hanging up on us! Completely unprofessional. She told us the house was being sold WAY under value, and that the closest comparable in the area was listed for $880K. I thought this was particularly funny. This house sat on the market for 24 days before the price dropped from $769K to $749K. I’m also pretty sure we were the only offer they got on the property. So this house is worth $880K? LOL, OK. Finally, after fourth months of waiting, the courts made their decision. Did Ms. Dandoy reach out to us to communicate the rulings? No. She didn’t even bother to return my realtor’s calls. My realtor was able to find out the court decision on the court website. When we finally got ahold of the Ms. Dandoy and tried to get an inspection set up, Ms. Dandoy vehemently denied such a request and said that it would be 2-6 weeks longer because more paperwork was needed. At this point it was almost April, and we had begun this nightmare in the second week of December. We could not wait any longer and had to move on with trying to find our dream home. This had become too much of a nightmare. I also want to mention I never even got to meet Ms. Dandoy in person. See, the weekend they had an open house, she wasn’t there and had her daughter run the event for her. I am writing this because I would want to know these things if I were ever considering doing business with Laura Dandoy, as a buyer or a seller. If I saw her name on a deal, I would immediately run. I have already told all my friends and family to steer clear as they have seen second hand the nightmare this has been. I could never recommend working with someone who doesn’t bother to be present for her own events, perform basic due diligence, or even act as a normal human being. We deal with enough self-righteous egomaniacs in society, why deal with them when it comes to big things like this? I'd rather pay 2% commission to someone who is kind.

We love Laura and would definitely use her for any real estate needs in the future. She helped us get our house ready to sell in a matter of weeks. At the same time she was helping us purchase a home with a detached guest house for my parents in a neighboring city. It was complicated and Laura helped us every step of the way. From advising us to hand holding when one of us got nervous to making sure our interest was protected when dealing with both transactions. Her husband works with her and was fantastic as well. Great staff!

I did not know any realtors personally, so I decided to email a few, since this would be our main form of communication I would give them 24 hours to contact me. Anyone outside of that time frame I was not going to work with. Laura was in contact with me within the 24 hour period, she made a appointment and was at my home the next day with comps. Laura was one of the last realtors I spoke with she was very knowledgeable and very prepared. The comps she brought were about 30K more than the other realtors which of course made me happy. I was ready to sign but my husband figured that she was just selling us, anyway I talked him into it, he figured that we could always lower the price. Within a few days Mark Dandoy was at our home with a professional photographer, I can not stress enough what a difference some great pictures made in the sale of our home. That Sunday Mark held an open house, it was busy all day long, people were still coming and we had to drive around a bit till it was cleared out. I never expected a response like this, my husband was floored. Within a few days we had an offer by the end of the week we had more than 10, it turned into a bidding war and the house was sold for more than asking price. The escrow closed in less than 30 days. Laura and Mark were always available by text or phone, she has an assistant Lisa who is also always available to answer or get answers to our questions. Laura and her team made something that we were really dreading, a no hassle smooth transaction, we would be happy to work with her again.