Painting Pros

From start to finish Jerry Shelton was a professional. Of the 4 bids I received he was the only one to truly walk around and examine the whole house, noting the dry rot and suggesting a different color combination that he felt would work better. My wife and I agreed and we are extremely happy that we went with the color combination. Jerry was scheduled a time to start and contacted me a few days before and came back out to discuss again the colors and what was to get painted, etc. Just great customer service. Worker showed up on time to do the pressure washing and the next day Jerry and his crew showed up right on time to start work on the house. The entire crew were always courteous and pleasant. They spent 2 & 1/2 days working on the house and left it cleaner than when they started. I highly recommend Painting Pros for any paint job!

Overall the painting itself went very well. Painting Pros used Sherman Williams A-100 paint. The finished paint job looks really nice. The job was complete in less than two days. As I am a rookie at having my house painted there are some things I should probably have done myself before the painters arrived. Here are some recommendations and lessons learned: If you have fragile plants or trees like Japanese Maples close to the house it would be best if you covered and uncovered them yourself. The heavy tarps they use will break branches that affect the shape and future growth. This fall I will be replacing two six-foot trees. During the initial walk-through and estimate process I specifically mentioned my trees and was assured they would receive extra care. If you have patio lights close to the house remove them or protect them in some way. The tops may be broken off ("accidents happen".) They repaired one but I don't know how long super glue will last in Roseville weather. They also left the open tube of glue on my patio table and it created a mess. It took some scraping and acetone to get it off the glass. Make sure you have plenty of extra garbage can space or specify up front that they haul away all the paper, tape, and masking materials. My can was full when they left with 5 days until garbage pickup. I am thankful that I have a good neighbor that doesn't use all of his can.. If you have welcome mats remove them and put them in the garage. If they end up on the lawn the sun will heat them enough to burn the shape of the mat into your front lawn for quite a while. It is also a good idea to move any patio furniture, firewood cribs, etc. away from the house. You never can tell what might get damaged and not noticed until later. Finally, do a more thorough inspection than I did before they leave. I had to call them back to repaint part of the front door and later discovered that some of the masking materials had not been removed from the roof. I got out the ladder and took care of that myself. If Painting Pros can resolve these types of issues I would recommend them but right now, as much as I want to, I just cannot.

We were very impressed by Jerry and his 3 workers. There was a delay of 2 days because of rain but the crew showed up on time on a Wednesday. One employee had power washed the house on the previous Saturday. They caulked a lot of the areas as needed and replaced part of a fence. They did an excellent job and we were very happy with the results. The 3 painters were professional, friendly and displayed a great attitude. Jerry, the owner, often worked along with them. We thought the price was reasonable, given the quality of the work. Also, they cleaned up and left our place in great condition. We already have given Jerry's name to 2 other people who are interested in his company.

Had a problem with some windows that were painted shut? I called and they came the next day and fixed this though I thought it was strange that they hadn't opened the windows first.

Professional, did a great job. Came back without hesitation to clean up some overspray that was missed

We had a team of four men ( including the proprietor) come to do the work. They did a great job and were very pleasant. The first day was for the power washing, the second day was for masking it off and some painting. The third day it was completed. We have a two story stucco house and we had the main color and an accent color and a different color for the front door.

Jerry from Paint Pros came out to give us an estimate on painting three sides or our house as we were having siding put on the front. He pointed out several areas of dry rot and explained what needed to be replaced. I also wanted some additional work to be done and Jerry made several suggestion on cost effective ways to do them. His estimate was complete with all the work to be done spelled out and the total cost for the entire job. Jerry took a piece of the siding with him to match the color. It is so close you can't tell the siding from the painted surface. Day one the house was pressure washed, day two all the wood work and paint prep work was done and on day three the house was painted and job completed. Jerry even painted around the foundation in the front of the house where the siding would not cover. That's really above and beyond. The crew did a good job cleaning up and the house looks great. Best looking house in the neighborhood.

He was excellent from start to finish! We would recommend and use him again without ANY hesitation.

We need to have our house painted and the first painter that we called was Jerry at Painting Pros. We scheduled an appointment for an estimate and he arrived on time on the designated day. It did not take long for Jerry to suggest that we needed more than a simple coat of paint. After he examined the house, he told us that he thought it was not worthwhile simply to paint the house, but that replacement of the wood siding (lapboard and cedar shingles) was probably recommended. While he imagined that some painters would take the job, he said that he wouldn't feel comfortable doing it knowing that the paint would not last very long. He stayed for a bit to talk with us about what he thought needed to be done and why a basic paint job would not be suitable for our house. Even though we did not hire Painting Pros at this time, we certainly appreciated Jerry's willingness to talk to us about his thoughts regarding home maintenance and improvement. If there were a time in the future when we COULD use his services, we would not hesitate to call him again. He was friendly, professional, and knowledgable, and I can only imagine that his customers are very satisfied with his work.

Great work finished sooner than expected.

Jerry and his crew did an excellent job! We have had our house painted a couple of times in the past, but Painting Pros is by far the best company we have ever used. They applied 3 very thick coats of paint. In the past we have had issues with painters making too many mistakes because they didn't properly prep. Painting Pros did a great job of prepping. I couldn't find any mistakes. We had an issue with scheduling since we had to have our house painted before our party and Jerry scheduled us right away. They worked on Sunday to make sure we had it finished in time. I really appreciate everything they did. I highly recommend Painting Pros.

Jerry Shelton (Paint Pros) and his team were excellent! They were punctual, cleaned up after themselves each day and worked very hard to paint the exterior of our house. Jerry gave us a detailed estimate and there were no hidden fees or surprises. I would HIGHLY recommend Painting Pros for any painting job and will use them again. I am EXTREMELY picky about my house and the work that is done. I do not give reviews lightly and am happy to recommend Painting Pros to anyone who may be looking to repaint their home. I picked them because of their reviews here on Angie's List and I am so happy I did!

The power wash was completed a few days ahead of time. The paint crew completed the prep work on the first day, cutback and protected the shrubs and tree near the exterior of my home. They also did a very good job of protecting my newly installed windows and in patching old stucco and feathering the new stucco with the existing stucco. They did an excellent job in finishing my doors, shutters and thresholds. The crew came on time, worked very efficiently, cleaned up after themselves and assess their work proactively to ensure that the finished work was high quality. The owner was also very helpful in assisting with paint colors and providing information on the use of dark colors versus light colors. I did go beyond my initial budget, but it was worth it!

I called the owner and was able to have the work completed within a week. He and his staff were able to complete the job in one day, and it was a long one. The work was meticulous and the clean-up was excellent.

FANTASTIC!! I highly recommend Jerry Shelton and Painting Pros.......provide excellent work and customer service!

Painting Pros did an excellent job painting my house. The owner helped me picked trim colors that matched the color I had chosen. They were reasonably priced, and got the job done in the time they said they would. They also painted two doors and stained the front door at a reasonable price (not part of the original quote). I would highly recommend them and use them again in the future.

The quality is excellent. The price was not great but I chose them for their reputation.

It was ver easy to work with Jerry and his crew. Jerry was on site the entire time. I have nothing but good things to say about the work that they did on our house.

Jerry Shelton and his crew arrived on a Sat to pressure wash the house. Then, the next day they primed the bare wood and calked the cracks, nail holes and anything else that required calking. Then, we had a rain delay. They showed up early to begin the painting. They are truly professional painters who are extremely knowledgeable about what they were doing. They moved patio furniture away from the area as well as many potted plants. We had purchased new lignt fixtures and they were installed as well. They were very careful to protect plants, furniture and statuary. Aftrerward, they cleaned the area around the house and put things back in order. Jerry and his crew is highly recommended. This was the second time we have used Jerry for exterior house painting.

Solicited two estimates from the top-2 Angie's List contractors. Both estimates were competitive and felt comfortable with both contractors. We went with Painting Pro's over the other contractor based on two two additional factors above and beyond the basic estimates and work performed (those being competitive): 1) In addition to painting/prep of the house, Jerry and his team also replaced rotted wood around the garage door and side door. With the other contractor, I needed to get a handyman to do this separately. Getting the additional handyman required additional time and expense, and 2) Jerry was the owner and would be on-site working together with his crew. From the beginning, Jerry was professional and very practical. He recommended paint colors and sheen based on his experience, but obviously we made the final decision based on our tastes. He personally came and did the pressure washing himself on the weekend. The painting took 2 full days, with a crew of Jerry + 3-4. It was nice that he was on-site the entire time so we can discuss any details that needed changing, progress, questions, etc. The quality of the work was outstanding, and the house/yard was left in a clean fashion, with everything moved back to its original location. His painters hung new lights in place of the old ones. In addition to the house/fence painting, he also replaced the 2x6s and wood trim around the garage door. He did the work himself, and it looks great. I am very satisfied with Painting Pros and would not hesitate to use them again or recommend them to others. Already neighbors have complimented the work and asked for referrals. At the time, the only concern I had was that Jerry uses Dunne-Edwards paint and I had more experience with Kelly-Moore. Based on his recommendation, we used DE. I have found that the DE looks to be same or higher quality as KM, and the low-sheen finish selected is very beautiful; the color is identical. I am sure if the customer had a concern, the paint brand could be negotiable.

Pleasant experience. Jerry addressed all my concerns. He and the crew did a great job, kept a good attitude and worked very hard in spite of the heat. House looks great.

Excellent job. The last time our house was painted it took 6 days and it was not even close to being a comparable quality paint job. Painting went like clockwork. Three days and it was done! The mess was cleaned up and they even swept the entire back patio. I keep looking for areas to be touched up and can't find any. Our neighbors love the job and I am sure Jerry will get call from them in the future. Jerry was not the lowest price but I was impressed with his paint knowledge. We provided the highly recommended paint. Also, he did not give us a sales pitch. Everything he suggested or recommended was done by himself and his crew. I liked that he checked the quality of work as it was done. The last time I had some major work done, the salesman and crew boss never showed up unless I called and complained about the quality of work. Then came the excuses and the redo's. None of this with Jerry on the job making sure the quality of work met with his high standards the first and only time. I continue to look at the job everyday and I am amazed at the difference when the house is painted by a true professional. Love it! Thanks again, Jerry.

Jerry was one of 3 bids we received, all from Angie's List "A" members. I liked his approach and the time he spent during the walk around and estimate process. He offered his opinion on color combinations (we have seen some horrible decisions in our neighborhood), and offered a couple of extra products to enhance the painting (which we declined), but in the end included because he thought it was the right way to paint our house. I also liked that he was here nearly the entire time, working alongside his crew. We have received many compliments on our house. I would definitely use him again when the need arises.

Jerry kept in close contact and was able to start the job early (which helped because we were having out of town guests at a later date). Two days of prep; and about three of painting. Jerry and his crew performed the tasks excellently and we are very happy with the finished product. Jerry also left two cans of paint (body and trim) so we could do any needed touch-ups in the future. Jerry was very professional, seemed concern that we were pleased with his services, and always had a wonderful, client-centered disposition. We would not hesitate to use him again.

Mr. Shelton (Jerry) was very helpful and professional. He went out of his way to help us decide where the trim colors should be placed on the house. I chose the color scheme to be painted based on a house in our neighborhood whose paint I have always admired. Jerry went to this house with me once to see how I wanted my house to look. He went a second time on his own to be sure he could advise us best to achieve the results I wanted. His team was fast and got the job done in three days. I got estimates from several painters. We chose Painting Pros based on our interactions with Jerry, the number and grade of the ratings on Angie's list, and his 7 year guarantee. All in all, we think Painting Pros did a good job. However, they could have done a few things to make it a great job in our opinion.1) There was a little less attention to detail than desired. For example, we have numerous exterior light fixtures. The painters removed the bulbs prior to painting but left two in our foliage rather than returning all of them to the fixtures after painting. This could have resulted in injury if we inadvertantly stepped on them. Once we replaced the bulbs, none of the lighting fixtures worked. We had to go around and get them back in working order. (they all worked fine prior to painting.) 2) Our estimate states that all cracks in wood to be caulked. Several wood posts had cracks or holes that were not caulked properly as promised. After the job was done, I noticed some cracks that weren't caulked, I called Jerry. He happily offered to return, fill the cracks, and repaint those areas. I appreciate this. However, I continue to find more cracks and holes that were not caulked. The result is that these areas are exposed and will weather sooner. (and cause dry rot). Because we specifically discussed all cracks to be caulked, I would expect that all be done as agreed. 3) Towards the end of the job on the last day, it seemed like the paint team was in too much of a hurry to leave. For example, our front courtyard iron gate was painted as agreed, but a portion of the handle was missed. Some wood planks brought by and used by the painters were left here rather than taken away by the painters.4) The trim on our covered patio was painted the main house color (as we chose). Having seen it after completion, it is apparent that it would look better if it was painted the lighter trim color. When I asked Jerry to repaint it, he was happy to do so but would charge an additional $200 to do it. I think this is an excessive amount. I was happy to pay an additional amount, but a reasonable one. The painter was returning to redo some of the missed areas anyway. It would have been a nice gesture for the guys to redo the trim which is only about 1 inch wide and would probably take an hour to do since they were out here anyway recaulking the missed areas. For a $4000 paint job, I don't think it would have been unreasonable for them to do it if it made the difference between a good job and an excellent job. Let me also say that one of the downspouts was painted as agreed but looked wrong once done. Jerry redid it in one of the other colors we chose without additional charge.