On The Ritz Plumbing Inc

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The pressure regulator on our water line was making noises like a pack of coyotes. I called Breck and discussed the problem. I photographed the pressure regulator installation and emailed the photo and noted the markings on the regulator to Breck. The regulator is over 25-years old and, after discussing it further with Breck, I decided to replace it rather than attempt to repair the old one and Breck gave me an estimate for the job. Breck arrived on time, replaced the regulator and also replaced the shutoff valve to the house. He cleaned up the area where he was working and flushed out the water lines. The work was excellent, the new regulator doesn't make a sound. Breck honored the cost estimate and gave me the discount for using Angie's List.

I called and left a message at 2:40 this afternoon. Brek called me back within half an hour. I explained my problem and Brek gave me an idea of what the cost would be if he could just use a "snake" to unclog my toilet, or what it would be if he had to remove the toilet. He advised me about the discount and told me he could be at my place within about 40 minutes. He was actually a few minutes early. I did end up having to have the toilet removed and resealed, but the price was very fair, I think.The work was done by 6 PM. During the whole process Brek explained what he was doing and why. When he was leaving he also explained the warranty. Brek was punctual, professional, and careful of my home (wore booties), as well as very pleasant to deal with. He cleaned up after himself (and actually left the floor cleaner than it had been). The toilet now works perfectly. I would definitely call him in the future for any plumbing needs, and I would recommend him to anyone who needs plumbing work done.

My husband attempted to fix a leak under the kitchen sink, on a Saturday, and realized after the water was turned off that it was a bigger job than he could manage. I called On the Ritz Plumbing for a return appearance (I had had a repair in February), and Brek Ritzema arrived promptly with the necessary equipment to replace the needed part. He could have soaked us for a repair on a Saturday, but he was fast and reasonably priced. I will call him again, when I need a plumber.

Brek called back 5 minutes after leaving him a message. He asked detailed information to give me as accurate of an estimate as possible. He offers a coupon for new customers so that's a bonus! He was able to arrive and complete the project in two days. He was punctual, professional, friendly and did an excellent job. We will certainly use him for future projects. Thanks!!!!!

They are a good company. We had hot water leaking into the bathroom. They had to find the leak and repair it. They did an excellent job. The person who came was very honest, prompt, and does what he says he will do. He gave me an estimate in advance, and he was pretty much close. He cleaned up after himself.

Very fast efficient service. He responded within just a few minutes of my voice mail message and came out in a little over an hour from all the way on the other side of town. The repairs were done very fast and I am extremely satisfied. I let Brek know we would be calling him back for any future plumbing needs.

The service it was fast and efficient and overall I was very pleased with the work.

The job was completed on 12/15/2009. Everything was put back and cleaned up. It was nice to see relatively young respectible men who knew what they were doing.

Great. Brek gave me information on the telephone prior to his visit on pricing, I also asked for advice on purchasing shower heads and he took his time and provided me with detailed information on how to choose a quality shower head. During the visit he provided some consultation on other projects I was considering again, giving me great advice on what to consider in choosing appliances. He was very professional and personable and I would definitely use his services again.

Breck was fast and efficient, told me up front what the cost was and honored my Angie's list coupon. Very helpful and even offered some advice about an outside drainage problem due to the rain. I will definately be calling him again about those other items soon! THANKS!

Brek reviewed not only reviewed the pipes and the connections, but made sure he understood what we were trying to accomplish in the first place. Fortunately, the pipes were properly installed and the sizing was appropriate for our household and landscape needs. He cautioned us to pressure test the lines thoroughly before back filling and to inactivate the old lines. There were other helpful hints that we, as homeowners, were not aware of. Brek provided his special Angie's List discount on this visit - which was a wonderful surprise. On the Ritz Plumbing is owned and operated by Brek. It's nice to know you can get through to him immediately so that you can discuss your problem and set an appointment time. I plan to share my experience with friends and recommend his services.

This was the smoothest remodeling I've ever experienced. Brek worked with my tile person and they had the entire project done in one week. He removed the toilet and shower fixtures, repositioned the shower line to a more comfortable height, replaced the shower nozzle, made sure the toilet and shower drains were sealed before the tile was installed and came back after the tile was installed to reset the toilet, install the new shower head and nozzle fixtures and shower drain. I would highly recommend On the Ritz Plumbing and won't use anyone else for our plumbing and bathroom remodeling projects!

Even though we had several small plumbing issues, he was able to fix both issues the next day. He reset the toilet (the old wax ring was cracked - causing the leak) and replaced the supply line and shut off valve (which we did not have) to the toilet. He removed and replaced the garbage disposal and moved the unit to the correct side of the double sink. Previous garbage disposal was installed improperly and on the wrong side of the double sink. I would without a doubt recommend On the Ritz Plumbing and will most definitely use them again.

He checked our other toilet, which we didn?t even ask him to do! He did this for free just to make sure we wouldn?t need to call him out for it. He is fast and efficient. We called him one day and he was here the next which was really nice. He called to say he was on his way which was very nice and thoughtful. He?s a delightful man to talk to. He?s an all around great plumber and if you live in the area, you need to know about him!

Brek was prompt in responding to the problem. He explained in detail what needed to be done and was right on with his estimate. He was considerate of our schedule and had the leak repaired and the driveway back in use before we expected it to be. I would highly recommend this company and will definitely call him the next time I need a plumber.