On The Ritz Plumbing Inc

Description of Work: When I made the appointment they couldnt come for almost 2 weeks, but we have had the problem for a while so 2 more weeks we could handle. Had plumbing issues in the shower and a toilet. They fixed them. The labor was a bit pricey, but I suppose all plumbing labor prices get pricey. The job was done well, so that was worth the price!!

Description of Work: Checked out poor water pressure and hot water tank

Description of Work: We have called On the Ritz Plumbing a few different times. They have been excellent each time. We have had them fix a showerhead, add/fix a water line to our refrigerator, and change an outdoor spigot. The only negative is that they tend to be really busy. In one case, they recommended another group, who also did a fantastic job fixing a leak in our shower.

Description of Work: Installed a new shower pan. Brek did a great job!

Description of Work: They replaced my water heater. The service provided was done in a very professional way and at a competitive rate. I highly recommend On The Ritz Plumbing, Inc.

Description of Work: Replaced a water heater

Description of Work: I used Brek for the second time. He installed two low flow toilets and installed several angle stops and water supply lines along with some nipples that were corroded. He did run into a problem when one nipple broke in the wall because it was corroded so bad that it was almost closed. He was able to take care of the issue because he has a good shop on wheels, with all the parts and tools needed to fix it without tearing into the wall. He takes time to cover the carpets and leaves his work area neat and clean.

Description of Work: Brek was amazing! I've never thought that we'd have "our plumber" but I feel we do now. We had Brek come out to give an estimate for an upstairs drain pan with drain hose installation for a second floor wash machine. He was professional, timely, and in tune to our needs. He completed the job under time and under price. Ironically we had non-related issues with our dishwasher/disposal air gap clog a day later and Brek was able to come out within a day and fix that as well. Very satisfied with Brek's service and professionalism. Highly recommend.

Description of Work: This review is long overdue (sorry-was taking an intensive graduate course) for the excellent work that Brek Ritzema did. We had a high-pressure toilet that was leaking. We contacted the company that had sold us the toilet but i thought their bid was quite high. We then contacted Brek through Angie's List. He did not just look at the leak but he was knowledgeable about product recalls and he said, hey this toilet and your other one like it has a product recall for the inner parts. He helped us file the claim with the company, installed the new parts for both toilets when they came, and also, of course, fixed and sealed the leak that was the original problem. His professionalism saved us significant money both in terms of helping us get the free parts related to the recall and compared to what the other plumber would have charged, who did not even know about the recall. Then when we had some minor issues after the repair he came out quickly and did not even want us to pay him. Brek convinced me by his work and his attitude he was out to earn my trust for the long term and not out to just make a quick buck from a new customer. This will now result in our loyalty to him and we will be sure to call him for future plumbing issues. Highest recommendation!

Description of Work: LOUSY CUSTOMER SERVICE...TOOK NEARLY SIX HOURS TO GET A CALL BACK.

Description of Work: Brek diagnosed a "water hammer "noise that had been driving me crazy for a few months. It was not an easy to solve mystery noise. I was impressed with the tenacity and methodoligy Brek used to arrive at the cause. He was able to replace two valves to water filter system under kitchen sink. This in turn got rid of the pounding noise .It took a bit of time just to duplicate the noise. I'm happy the noise is gone but you know what? I am more happy to know that there are professionals like Brek to call when this amateur can not fix the problem! Thank you Brek.

Description of Work: Brek, was on time and ready to go. He work on all my faucets as well as changing out my intake values that were leaking. He then repaired my gas firepit that had filled with water. He took the gas pipes apart and was able to blow all the water out allowing gas and flame to be produced. Creative, hardworking, professional.

Description of Work: The owner, Brek Ritzema, came, diagnosed the situation (leaking garbage disposal); Sat down with me and fully explained the problem and what he would do to correct it. Also the price to fix it. After fixing it, he sat down again with me to explain what he had done and the guarantee for the work. Brek was very professional, on time (called be when he was on his way), upfront and honest. You want a no headache plumber? Call "On The Ritz Plumbing Inc.". It is obvious that I am very happy with this plumber. And will use him again!

Description of Work: In short, if you're looking for a plumber who is prompt, relabile, has integrity, and is service oriented, Brek is the plumber for you. Brek is an awesome plumber, but more importantly, an awesome person. My sister and I found Brek on Angie's List upon the purchase of a 1960's home in June 2011. The plumbing was proper for the era yet not up to snuff to the present. Brek changed the main shut off value, the stop values in the kitchen and baths, replaced toilet flanges, installed bath vanities and fixtures, installed new kitchen sink faucet and garbage disposal, installed new water heater and purge tank. He also did a thorough cleanout of all interior traps and routed the exterior sewer line. Brek also installed a new gas line for the new gas kitchen appliances. That is the plumbing side of the story. On the personal side, Brek gave so much advice as to what to replace and what to repair. He could have easily sold us on re-piping the whole home, yet upon pressure and quality testing, he advised that there is no reason to. That's integrity. Brek worked very well with other sub contractor on site. Brek is also extremely prompt. He'll always call and inform us even if he'll only be a few minutes late. Pricing, Brek's not the cheapest, nor is he the most expensive, but you'll definitely get what you pay for. Service is a lost art, yet Brek has found a great business model in providing excellent service at a reasonable price.

Description of Work: The P-trap under the bathroom sink needed to be replaced, and I made an afternoon appointment for service. Just before noon they called to see if they could come earlier, as they were in the neighborhood. They were finished with the job, in-and-out in about 45 minuets. Very neat, quick and reasonable service.

Description of Work: On the Ritz Plumbing did a partial house P.E.X. re-pipe. They cut out all the existing galvanized steel pipe from under the house. A new hot and cold water system was installed under the house for the kitchen, hall bathroom including also the main cold water supply from where it entered the house. The new system was connected to the existing P.E.X. water system for the master bathroom and the water heater. A stub out and valve was installed behind the refrigerator. They installed all new angle stops and supply lines to the fixtures in the kitchen and hall bathroom. They drilled through the base of the cabinets to the new hot and cold copper stub outs located for the kitchen, hall bathroom lav-basin and toilet. They installed a new shower valve, tub waste, and overflow with brush nickel finish in the hall bathroom. They installed 3 new hose bibs off of a new ¾” pipe system. They replaced the horizontal ABS laundry drain under the house with new 1 ½” ABS pipe and properly strapped this pipe to prevent sagging. They cut out the two vent 90s located under the house on the kitchen drain with proper drain fittings. They replaced the 2” ABS p-trap and tail piece to make a new connection to the existing master shower pan that was leaking. They installed a 80 gallon hot water tank and circulation pump at the water heater. The new pump was installed with the proper isolation valves, check valve and unions. The hot water circulation pump was plumbed with a ½” P.E.X. return line to the farthest fixture in the house. This return line was insulated under the house. They extended the copper pipes farther on the water heater located in the garage to keep the P.E.X. pipe away from the vent per code. They augered the garage toilet to clear the stoppage. They also completed an extensive sewer survey with cameras, cleaned and repaired the sewer line to the city hook-up. They installed 2 new clean out ports to the sewer as none previously existed. They spot repaired one All in all, a massive project. Brek and Scott did a fantastic job. They were very communicative throughout the project. Everything was done on time and within budget. I highly recommend On the Ritz Plumbing.

Description of Work: I called Brek from On the Ritz because his reviews were so good. I needed a plumber at 4 pm on the following day to hook up all the plumbing in my kitchen after I had granite counter tops installed. Brek was in the middle of a 4 day job, was apologetic but gave me the name of another plumber he has worked with from Chapman's Legacy Plumbing. Kermit Chapman arrived right on time, was very professional, decided to rearrange the pipe configuration and explained the reason. He cleaned up very well too. I wouldn't hesitate to call Brek or Kermit if I needed a plumber again.

Description of Work: this was the second time within a week that i needed a plumbing leak repaired overhead; this one was accessed thru a crawl space but it wasn't easy or simple; the first brek had to punch thru the ceiling. both times he was competent, courteous, professional, prompt, called several times to let me know when to expect him, identifies the leak site and repaired it expeditiously, and the price was quite reasonable for the services performed. i was concerned we might need him again over the weekend (we had a rat problem) and he was really good about giving me another name to call over the weekend in case he wasn't available. A plus for his plumbing skills and his service.

Description of Work: replumbed a mess a landscape contractor made