I found Custom Wood Flooring on Angie's List and gave them a call because of their review and affordable pricing. John, the owner, responded very quickly, coming out the next day to give us an estimate. Our estimate was a little lower over the phone than when he put it in writing, because we had custom floors that needed repair work in different areas. When a math mistake was found, he was quick to correct it. He started work a few days later, coming on time each day. Before John finished in the living room, we asked him to also do the master bedroom, which he gladly agreed to. The additional money we spent was well worth it. John is very enthusiastic about returning floors to their natural beauty and he was confident he could make our floors beautiful. He did not promise perfection due to the shape they were in, but he did promise that we would love them. He was right! We can't even tell where he made the repairs; it all blends in perfectly and the finish is gorgeous!
Description of Work: John, the owner, came out to give us an estimate for refinishing the living room and hall and began work about 3 days later. To help us save a few dollars, he even told us how to remove the existing carpeting and prep the floors for him (he's a good teacher). After completing the initial work in living room, we asked him to do the hall and master bedroom, too. Although the carpeting and prep work was quick and easy for us, we had him do it in the hall and master bedroom. He sanded down the living room, hallway, and master bedroom, repairing damaged sections with wood planks from our closets. He then put 3 layers of a tinted clear coat on top. The final result was even more beautiful than I imagined! I wish I would have taken "before" pictures. I'll try to take "after" pictures and post on AL soon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,475
04/2006
5.0
hardwood floor
+ -1 more
IT ONLY TOOK THEM THREE DAYS TO COMPLETE THE JOB. THE FLOORS LOOKED ABSOLUTELY BEAUTIFUL. THEY CLEANED THE FLOORS WHEN THEY WERE DONE. THEY DID A REALLY GOOD JOB.
Description of Work: THEY REFINISHED OUR FLOORS IN OUR ENTIRE HOUSE.
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Service Categories
Hardwood Flooring Sales and Installation
FAQ
CUSTOM WOOD FLOORING is currently rated 5 overall out of 5.
No, CUSTOM WOOD FLOORING does not offer free project estimates.
No, CUSTOM WOOD FLOORING does not offer eco-friendly accreditations.
No, CUSTOM WOOD FLOORING does not offer a senior discount.
No, CUSTOM WOOD FLOORING does not offer emergency services.
No, CUSTOM WOOD FLOORING does not offer warranties.