1A Garage Doors

He was very professional and did great work.

Two men showed up, very punctually, the next morning, and quickly assessed the situation. They took apart the door, bent some panels back in (they don't look perfect, but good enough!), put everything back together, greased it up, and showed me what they had done. To top it off, they honored the $15 Angie's List discount, which made the whole experience much less painful. My son repaid half the cost out of his savings, but the whole experience with 1A Advanced was a pleasure. Their contact information now sits right next to the garage door switch, so I'll make sure to call them next time I need a service. Thanks!

Quick response from company. Arrived on time; performed service efficiently.

They are very patient and willing to work with us. The address that they originally had from out account was our old address, and they showed up there for the job. They called us and were very flexible in re-scheduling to come out to the correct address.

I called 1A Advanced Garage Doors immediately upon noticing that my garage door would not open. A technician arrived at my house within an hour of my phone call! Andrey was competent and polite, and explained what needed to be done. He replaced the broken spring on my double garage door, as well as checked/oiled the other parts. I had been having problems with the opener on the single door, Andrey checked it out and determined that the "travel limits" part wasn't working properly and replaced it at no charge! Now, both garage doors are working without any problems! 1A Advanced Garage Doors' customer service is awesome, and Andrey too! I will contact 1A Advanced for any future needs.

Andrey came by right on time and when I described what my garage door was doing he knew exactly what I was talking about. He made some adjustments to the sensors and that took care of it. While he was there he checked the garage door and opener for any other pending problems. And there was no charge!! Who does that anymore? I will definitely call 1A Advanced Garage Doors again if I ever have any more garage door problems.

Went well, the repair person was on time, explained the process that would take place to effect the repair. Repair was completed in 40 minutes and very happy with results

He did all that was called for on the work order. He showed up on time, performed his work in 30 min and was gone. No problems, no hard sell and good price.

Completed service as expected within an hour.

My garage door was fine, just squeeking a litlle. Now I know I really didn't need a "tune-up", I just needed to oil the moving parts, maybe tighten a few odd bolts and be done. Live and learn. I got the email on the angie's list deal and starting wondering if there was something I was supposed to be doing with the door. I think I oiled it once in the last 21 years. Plus it started squeeking some. Thought I would hire someone this time and they could show me the 21-point inspection that are included in the tuneup description and what maintenance is needed, and how to do it. Then do it myself after that. That was the idea. Guy comes out from 1A Garage. Nice enough kid (kid bc I'm old). Runs the door and says it will only take a few minutes. He and his partner run around and spray a shot of lubricant on each hinge and each roller, then grease the opener track. Open and close door a few times. What do you know; squeeking is better. Then apparently they're done. I ask a few questions about a couple parts I know about (weatherstripping, spring). That prompts to release the door and then they find out the spring needs adjustment. This is done in two minutes. Weatherstripping ok. I ask a few more questions I can think about, what oil to use when I do it myself... and I sign paperwork and done. 7 - 10 minutes work for $89. Granted they both were energetic and moved fast, but still didn't sit right. Pulled up the "deal". Realized it mentions specific things that are supposed to be done and call 1A. Spoke with someone (owner?). Seemed like a nice enough person. I explained. He seemed to understand. Gave me no hassle. Offered to give me my money back which I thought was generous... kinda expected to offer to pay half. Done. Afterwards pulled up very informative video from Lowes. Now I know what I'm supposed to do. By the way, the guy in the video said not to oil nylon rollers. I'll try not to worry about it :)

The appointment was scheduled promptly. Technician was polite, knowledgeable. Explained everything he was doing. Answered all my questions. Did not try to upsell me on a new opener. All I needed was replacement of the broken spring. (DO NOT ever try d*** this yourself!!) All parts of the door and opener were serviced at the same time. Left everything clean and tidy. Would call them again

I had called a couple of places not using Angie's list to replace the weather striping at the bottom of the garage door. No one I spoke with either carried the type of weather striping required for my door or they said they would check and never called back. When I called 1A Advanced Garage Doors, I was asked to text a picture of the weather striping. I was given an estimate over the phone and they came out the same day and replaced the weather striping! And, I was able to apply their 15% off coupon offered online to Angie's List members. We were so pleased and the professionalism of the owner is to be commended. Thank you for the great job!

This morning the screws popped off the door which made it inoperable. My husband called Joe Blow garage door repairman and he gave an ETA of 2-3pm. By 345, and no return phone calls-I knew he was going to be a new show, and my afternoon completely wasted. I then turned to to Angie's list, and when I called the number-owner was polite, professional, and knowledgeable. He had just finished up a job, and was at my house within 30 minutes. Yep, you read that right, 30 minutes! He looked at the door, explained why happened, give a great estimate, and 30 minutes later the work was done (with even a few extras thrown in). He was an absolute lifesaver, with A+++ service

I purchased the tune up deal on a Sunday evening and was contacted the next morning, they were able to make an appointment to fit my schedule the next day. Arrived on time and walked me though what he would be doing. Did the tune up and the garage door opens like a charm and is quiet now.

The technician arrived early. He was there to repair a broken spring and replace it with a double spring. When he looked at the door, he realized it was a single door and could not install a double spring. I thought I mentioned it to the guy on the phone that it was a single door or maybe I didn't (I don't recall). Here is where things get a little off. Instead of reducing the price of the repair to a single spring, he proposes to add a reinforcement piece to the top of the door for the same price. He said that it is normally more expensive than the double spring. Knowing nothing about garage doors, I initially say yes after negotiating to lower the price slightly. Ultimately, I change my mind and they were fine with reducing the price. I was not sure whether I was being sold something unnecessary to keep the service cost the same. The work itself went quickly and professionally. The spring they installed was better than the old one. He even added a little more tension when I told him I planned on installing insulation to the door. He finished by lubricating not just the broken door but the other door as well. Additionally, he did a quick adjustment to the other door that improved its movement. Overall, I was happy with experience.

Andrei arrived at my house within one hour after I called. He disassembled the old parts, carefully avoiding our car, which was still blocked in the garage. He then replaced the spring, put everything back together, checked, cleaned and lubricated the hinges and made sure everything was working as it should. I couldn't be happier with their timeliness and efficiency.

Right on time. Friendly. Highly competent

I called on Sunday night and left a message. !A called back first thing Monday morning and was at my house before 9 am. He diagnosed the problem, gave me a quote, and fixed it fast. He was very nice and did a great job. I will use them from now on.

Very good, provider was responsive, honest and a hard worker.

Overall went very well. Install of new rollers and checking out the functioning of the garage door, and there is some improvement noticed, although maybe my expectations were set too high as to what type of improvement there would be with the new rollers. He was obviously very slammed with business due to the angies deal of the week, but was polite and prompt.

It worked out good. They put it in right away and it was fine. I've had no problems with them. Everything was great.

Seems like any time a garage door company comes out, they remove or cover the sticker of the previous company, like a dog marking it's territory. This isn't the only company that does this.

Overall, very disappointing! The 1st visit months ago to replace rollers in garage door was good, but this one was not. Other than replugging the opener he did nothing.

He found two rollers that would have presented a problem if not corrected when we did this.

Excellent job, garage door even closes properly now. Basic deal was for the roller replacement but he suggested I add the cable replacement when it was clear that they were on their last legs. Additional cost was very reasonable.