The Steel Builder

Save yourself grief and avoid this company. I am an owner builder and went through this company to buy a 36x60 shop building. Dan Hayes, the owner, acted as the broker, sourcing the structure from Encore Steel Buildings (avoid this firm as well), roll-up door, man doors, insulation, etc. from other vendors. A lot of confident talk up to the point I wrote the $30,000 check and received the first delivery (which was three weeks late). That is when things fell apart. I only received the rigid frame; no roofing, siding, trim, etc. Unaware that all should have arrived together (didn’t receive a master manifest or delivery schedule), I contacted Dan after about six days to query where when I would receive side and roof sheeting (rigid structure was done). He said I needed to go through Encore. We had major issues with deliveries (items not arriving, mis-directed, late, etc.) as well as problems with Encore (mis-marked, missing, or incorrectly fabricated components). Late deliveries required me to me to extend the rental of two scissor lifts for another month ($800 cost). I requested reimbursement for the lifts; receive no response. Trim and soffit components. It has been two months, the building is now done, rental equipment is now gone, and I’ve still not received soffits and eve trim. Through all of this, Dan Hayes has been nearly silent during dozens of emails regarding vendor/product problems; a non-participant in my troubles. My contract was with The Steel Builder, they received my $30k check, and as the broker Dan was ultimately responsible for the actions of his subcontractors and vendors. He failed; disappointing and costly on my behalf.