The Chico Design Center

TOOK OVER THREE (3) WEEKS TO GET BACK WITH US AND BY THE THAT WE HAD FOUND VENDOR AND PURCHASED GRANITE @ ANOTHER LOCATION.

Chico Design Center completed our kitchen upgrades. Overall, they did a decent job, however, they and their sub contractors did not fulfill our expectations. This review is to alert customers on what you should ask before you agree on such a project. · How much specifically does it cost to remove the old counters (price changed)? Get it in ?writing?. It was $650.00 MORE than quoted. · If the new counters are lifted and there is a space between cabinets and new counters, will the necessary molding to complete the project be included in the price (molding and painting)? · If anything is broken during the remodel, will the center or sub contractors cover it (broke fitting to the dishwasher)? · Will sub contractors completely hook up stovetop and faucet (not covered)? (NOT just set them in the hole and call it ?installed?) · Miss calculation of $800.00. · You cannot ask enough questions and should always get answers in writing. When we confronted the Design Center about these problems, the best answer we received was ?that is a bummer.? The additional cost for us to complete the extra work on the project was around $1,350.00; miss calculation of $800.00 the cost of which the Chico Design Center and their sub contractors should have covered was $1,500. This additional expense was not expected!