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Granite Transformations

Countertops and Backsplashes, Kitchen and Bath Remodeling, Marble and Granite,


Services we offer

New countertops, granite, glass, sealed for life, be existing, new construction, cabinet refacing, both wood, engineered, textures & designs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
PayPal
Visa

Reviews

4.316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
13%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.4
responsiveness
4.2
punctuality
4.6
Showing 1-16 of 16 reviews

Jenny M.
10/2021
5.0
home remodeling
  + -1 more
It was very professional and they completed the kitchen in one week.
Description of Work: Cabinet refacing and new granite light counter top.
Rating CategoryRating out of 5
Yes, I recommend this pro
$19,000

Sandi B.
03/2016
2.0
marble & granite
  + -1 more
I was so pleased with the workmaship! Even the sales rep was fantastic, even though there was some difficulty in deciding what route to go with. They advertise no demolition, and they actually come in and make a template of your dimensions and space. They then come back and bring a custom-made granite counter top that fits perfectly over the counter. It only took a couple hours, and it was just a wonderful experience. I inquired about after care, and they said it was covered by lifetime guarantee. I was happy for one year. Then I started noticing rough patches. I started looking at it close and I decided to contact them back. Upon their return, they said "Oh, you're just looking for problems." I assured them I'm not. It's now starting to pit in places. I even have a friend who has the same type of counter top who confirmed she had the same issues. They've been out several times to try and fix it, to no avail. Apparently the product itself is defective. They have offered me the option to put yet another counter top over the defective counter. I'm concerned about the foundation under the fixture. He then started offering deals for installing a new shower, or he can give me some sort of a refund. I still have no resolution and I'm not sure what I should do. They have come out several times and just can't get it right. Even after spotting them at a home show, and calling them out for failing to come out and get it done, they still have fed me nothing but lies. They just keep telling me that they "Want to make it right."
Description of Work: They installed a new granite counter top.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$5,000

Nick T.
03/2015
5.0
countertops
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brooke B.
07/2014
5.0
custom cabinets, countertops
  + 0 more
unknown
Description of Work: Our new kitchen counters are gorgeous!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Zaher M.
06/2014
5.0
countertops, home remodeling
  + 0 more
.
Description of Work: Bath vanity and shower walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Zaher M.
06/2014
5.0
countertops, home remodeling
  + 0 more
.
Description of Work: Kitchen countertops

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michaeline D.
06/2014
5.0
home remodeling
  + -1 more
On a whole, they were very good. It was done within a day. I like the idea that they just did it right away and dint have to tear away my old counter top.
Description of Work: We used Granite Transformations for remodeling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Sandi B.
05/2014
5.0
countertops, home remodeling
  + 0 more
Granite Transformations were great. From the sales tech to the insulation techs they were all amazing. They were able to lay out a complete template format with the whole process of installing our counter-tops. They came out right away, and very professional. After the job was complete they mailed out a "Thank You " letter for choosing their company. I would recommend Granite Transformations to anyone, it was a complete pleasure working with this company.
Description of Work: Granite Transformations were able to install kitchen counter-tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Shirley L.
05/2014
3.0
countertops
  + -1 more
It was extra expensive. The countertop is okay but I don't know if I paid too much. They did get it here in a reasonably amount of time. First they told me that it's going to be three weeks before they could put it in. They came quite a bit faster than that. The quality seems to be fine but we did have to call them back because they left a piece of grout. We did get that repaired and they came right away for that.
Description of Work: We did buy a countertop from Granite Transformations for the bathroom. They measured, made a pattern and they put the countertop in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Michael A.
09/2013
3.0
home remodeling, countertops
  + 0 more
I give them an A for returning calls and showing up on time as promised. That means a lot and goes a long way. But the sales process was targeted at those who are prepared to remodel with a brand name company where price is not the deciding factor. For me specifically that's how I felt.
Description of Work: They did return my inquiry either the same day or the very next day. They did setup an appointment and showed up on time. The sales consultant did take measurements and provided a rough estimate which seemed high to us. Based on the rough estimate of $5000 for new counter tops and $6000-$10000 to remodel a bathroom, we decided to get some additional bids.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Michaeline D.
08/2013
4.0
countertops, marble & granite
  + 0 more
It was okay. They sent two young guys out. One evidently was just in training. So they did slop a little sealer on the woodwork and didn't wipe it up. When I tried to wipe it up, it had hardened up and took the paint off the cabinet. I wasn't too pleased with that. One of the seams on one side is not even. I did talk to them at the fair in November or December. They said they could come out and fix that. I just haven't made an appointment for them to do so. I am very pleased with the product. I have gotten quite a few compliments from people that have been in the house and seen it. It's odd pieces of granite that they grind up and mix them with polymer. It's not as expensive as if you went to do straight granite. Plus, it can go over your old countertop. They now do complete bathroom renovations, too. I would tell other people to just watch and pay attention to what the workers are doing. The finished product was pretty good. The price was okay. I had them out about two years prior to give me an estimate but I didn't go ahead with it at that point in time. When I did go through with it, I was thinking that they probably had reduced the prices because the economy was so bad. They went through with the one from two years prior to that. It definitely was cheaper than to go for full granite.
Description of Work: I used Granite Transformations. They did a new counter top for me in the kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Zaher M.
08/2013
5.0
countertops, cabinet refacing, home remodeling
  + 1 more
They are fine. They are quick and clean. Everything was good. They were right on time. Everything was done as scheduled. I used them because they are good. Our neighbors used them after we did the first thing and they were happy too. We got a price from another company with the same job and it was twice their price. Everything looks really good. The price was good for the job they did. We would definitely use them again.
Description of Work: I used Granite Transformations to do cabinet refacing. They did our counters and cabinets in our kitchen and bathroom. They remodel our bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Robert W.
08/2013
5.0
countertops
  + -1 more
They arrive on time, installed the top in less than a day, and it fit perfectly and still looks like new. Workmanship was fine and the installers were pleasant and professional. A very worthwhile investment in our home.
Description of Work: Custom make countertop and install same.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Granite Transformations
Thank you for your review, I hope that you will consider us for your future remodeling needs as well!

Zaher M.
07/2012
5.0
custom cabinets, countertops
  + 0 more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Loren L.
07/2012
4.0
countertops
  + -1 more
I saw them in a home show. The job was fine, except for one seam that I can see; I do not like it. I hope I do not have to use them again.
Description of Work: Granite Transformations put in some countertops for me.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis C.
12/2010
1.0
countertops
  + -1 more
They said that it would take a couple of days to do the work but it ended up taking a even week to get the part. It took four weeks to get the job done. They measured wrong and had to do some readjustments on it. The people who install the work are not professionals and it was crooked when they cut the holes for the faucets. They wouldn't install any of the fixtures for the sink so I had to get a plumber to do the work. They use a glue that is so toxic that the fire department had to come to my house to evacuate it and the glue actually ended up giving me a seizer. It's a good product but the installation was terrible and it took four different installers to get it even semi-correct. The plumber had to adjust the faucet area because it was crooked.
Description of Work: They performed granite work on my granite counter tops.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Granite Transformations
[member name removed], sorry you were not completely satisfied with your job. You made many changes during the installation that required additional fabrication. When you told our installation crew they were not allowed to do any work on second day, you might have seen the possibility of the job taking a bit longer. Although you had agreed to an initial scope of work, the changes you made during install did require additional time and resources. We hope you are enjoying your new kitchen.

    Contact information

    629 Entler Ave 6, Chico, CA 95928

    www.granitetransformations.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Marble and Granite,
    Cabinet Making,
    Cabinet Refacing and Refinishing,
    Glass and Mirrors

    FAQ

    Granite Transformations is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 4:00 PM

    Granite Transformations accepts the following forms of payment: Check,Financing Available,MasterCard,PayPal,Visa
    Yes, Granite Transformations offers free project estimates.
    Yes, Granite Transformations offers eco-friendly accreditations.
    No, Granite Transformations does not offer a senior discount.
    No, Granite Transformations does not offer emergency services.
    Yes, Granite Transformations offers warranties.
    Granite Transformations offers the following services: New countertops, granite, glass, sealed for life, be existing, new construction, cabinet refacing, both wood, engineered, textures & designs.

    Contact information

    629 Entler Ave 6, Chico, CA 95928

    www.granitetransformations.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 4:00 PM