This company showed up for no more than 4-5 minutes each visit. They set the pump to run for more than six hours a day in order to avoid having to do more work. They don't return calls. When I called to speak to management Gabe, Gabe would not take any responsibility for his employees actions. He suggested that if the pool looked fine why would he have to do any work. The same situation happened to my sister who uses the same service. We would not receive service and if we did it was just for a few minutes. Our pools were turning green. We could not get any call back. They billed us for services that were not performed. Still haven't resolved the bling issues. We turned to another pool cleaning company this weekend who informed us that they have taken 27 of Fairchild's accounts in the last two months because of the same issues.
Description of Work: Was supposed to maintain our pool, clean, treat
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$125
David A.
05/2013
3.0
pool cleaners
+ -1 more
I can't recommend this company. Call backs were slow and I felt that the work they did became sub-par.
Description of Work: This company did my pool for approximately 2.5 years. At first they were on time but after awhile they only came every other week. What concerns me the most is they talked me into a new pool filter and pump but it is not compatible with my floor system. They should know this.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$1,000
Patricia N.
08/2011
5.0
pool cleaners
+ -1 more
He comes quite a ways for me and he is wonderful. I have been very satisfied with his work.
Description of Work: They do the maintenance on my pool and check on anything that I may ask about.
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Service Categories
Pool and Spa Service
FAQ
Fairchild Pools Inc is currently rated 3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Fairchild Pools Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa