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Chico Insulation And Fireplaces

Fireplaces, Insulation

About us

Additional Email - gthompson@chicoinsulation.com, lbrooner@chicoinsulation.com, skelley@chicoinsulation.com, faustin@chicoinsulation.com, ckowalkowski@chicoinsulation.com; Additional Phone - (530)894-5067, (530)864-2339, (530)894-5067, (530)570-9259, (530)894-5067, (530)624-4280, (530)894-5067, (530)624-5923, (530)894-5067, (530)624-3837; Additional Contact name - Gene Thompson, Louis Brooner, Steve Kelley, Frank Austin & Crystal Kowalkowski. Additional DBA Names - Durst Inc.

Services we offer

Insulation, Fireplaces, install Napoleon & FMI fireplaces.

Amenities

Free Estimates
Yes

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

john S.
10/2009
1.0
fireplaces
  + -1 more
In addition to feeling taken advantage of, we feel betrayed. My husband, a general contractor, has provided Chico Fireplace and Insulation with business for years. Even though their initial estimate was higher, we went with them. This has been a disappointing nightmare.
Description of Work: We ordered & paid for a fireplace insert 9/2008. After waiting 2 months for installation, Chico Fireplace said our model was not in stock, but they had a smaller version which would heat our home just as well. We accepted as this is our primary source of heat and winter was here.. The Napolean stove does NOT do as the brochure and Chico Fireplace says. We called both Chico Fireplace and Napolean for several months with no response. We went out to the Chico Fireplace showroom twice. Finally Chico Fireplace sent out a salesman who told us that our 2 small double-pane windows were the reason we were still cold!! (Our house is fully insulated). Repeated calls and letters on our behalf to Chico Fireplace with no response. Napolean says the insulation may be installed wrong. Finally in May, the Chico owner said he was out of the fireplace business. However, it is now October and Chico Fireplace is running fireplace ads on the local TV.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,500

    Contact information

    4 Valley Ct, Chico, CA 95973

    www.chicoinsulation.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Insulation

    FAQ

    Chico Insulation And Fireplaces is currently rated 1 overall out of 5.
    Yes, Chico Insulation And Fireplaces offers free project estimates.
    No, Chico Insulation And Fireplaces does not offer eco-friendly accreditations.
    No, Chico Insulation And Fireplaces does not offer a senior discount.
    No, Chico Insulation And Fireplaces does not offer emergency services.
    No, Chico Insulation And Fireplaces does not offer warranties.
    Chico Insulation And Fireplaces offers the following services: Insulation, Fireplaces, install Napoleon & FMI fireplaces.

    Contact information

    4 Valley Ct, Chico, CA 95973

    www.chicoinsulation.com