APPLIANCE RESALE HOUSE

Very Well.

At first it was great. We were told that if we had any problems with the machine that they would fix it and if they were unable to fix it then they would replace it with another washing machine. All parts and labor guaranteed for 6 months. We've had numerous problems. Wash cycles not working, the "fins" that come off the agitator broke off (2 of them did, the 3rd one must of been already broken because I could not find that piece). Anyway, they told us that "only a brick could break those because the agitators are so strong." Well, I didn't stick a brick in my machine. I was washing a small load of whites. Socks and bras. A bra got stuck under the fin and it broke off. I didn't know the bra was under the fin, so I grabbed the bra to hang it up and that's how it snapped off. That's when I noticed that the other's were broken off as well. We dropped the machine off at their store so they could look at it and now we are being told that we have to pay for the $60.00 part. They said they fixed the timing belt, etc. but since we must have broken the agitator, we have to pay for it. I did not break this machine....even if I did....the receipt says "All parts and labor guaranteed for 6 mos." It does NOT say all parts guaranteed unless you are the one who broke it.