Sherlock Leak Detection

Sherlock detectives seemed right to me for Ron’s approach to isolating the leak. Lol, I assumed from all his experiences he already knew the most likely source from the beginning. So I found his bedside manner better than Sherlock Holmes. The cause of our leak was quite rudimentary in the end. I still had my other concerns and I couldn’t pinpoint the leak myself even though it was right in front of me. It wasn’t critical. We are getting a plumber to do the easy fix along with other home improvements we already had in mind. I wish we had a more complex house or bigger problem to evaluate our experience against the one star reviewers. I guess the point is I thought Ron’s flat rate was appropriate. I prefer it to getting a plumber involved. Now those experiences have not been positive, one plumber doing the water heater came up with a story that he also saw a leak under the house. I ignored him, but it did concern me. So when I called Ron, I was concerned that was the leak or from the new plumbing tapped off our house going to the recently constructed ADU in back. So at his rate he saved me from potentially being swindled, pointlessly crawling under the house, and he verify our new piping was holding up. I learned a lot as well, so for even my simple request I had no complaints on the cost. Great experience

A man came out and spent about 1 hour locating the leak. He finally Said he found and marked the floor where it was. Curiously it was just beyond the wall separating the bathroom and living room. I found this odd but I was assured that’s where it was. Of course once our plumber came and removed the hardwood floors, cut the slab and dug a 3’x3’ we found no pipes there. He found the leak underneath the bathroom floor. What a joke.

vendor never replied to my request: no call, no text & no email.

Ron said it was hard to locate PVC leak. He finally identify a general area that he said we would find the leak if we dug the soil area where he marked. My son and I spent the whole day digging until we finally found the leaky PVC joint. It was over 3.5 foot away from the area he had located and identified as the leak should have been. I will not use him ever again.

Fantastic. The only issue is that Angie's list has changed their listings and do not leak detection in their list. This makes no sense as this is what they do. When you look now all you get are a bunch of plumbers who are going to try and sell you a re-pipe.

The leak was not detected and thus not repaired.

Ron was great. He answered all my questions, was prompt in showing on time. when I called for the appointment he returned my call promptly. I would absolutely recommend them to find any leak you have in your home, inside or out. Great service.

I like them! They came in, did it, and did it quick.

Within 45 minutes of arrival leak was discovered and we were able to make repairs that reduced our water bill by 60%!!! Well worth the investment and highly recommended. Think of a doctor with his stethoscope looking for a needle in a haystack.

Ron, the owner of Sherlock Leak, came to my house shortly after my call into him and he found the leak within a short time.

Ron was fast, efficient, caring, well-priced, and kind enough to offer me a discount since I was a repeat customer. I'd use him again in a heartbeat.

Ron arrived promptly as promised. He was very thorough and very professional. He was also very patient and answered all my questions. This is the second time I have used him and had been very satisfied both times. I found his name initially thru Angies List.

They dissected my leak pretty quickly underneath the carport.

The leak was repaired and restoration work commenced. Communication was excellent among the various professionals who helped us deal with a plumbing emergency, just a week before the 4th of July holiday.

Ron was recommended to me by my trusted plumber, Tony’s Plumbing. They indicated that he is the only person they recommend for leak detection. He was able to accommodate me a day earlier given that he would be in the region which was very helpful. Ron arrived on-time, asked a few questions then began his investigation. He took his time and determined the leak was in the concrete floor in our add-on room. When the plumbers arrived they confirmed the leak’s source. After Ron left, I turned on the water and noticed it was sputtering out of the faucets and the water’s color was a bit murky which concerned me. When I called, he shared he had forgotten to run water through the pipes before leaving. This releases the gas used in the leak detection process. The water discoloration was from other debris in the pipes. He was responsive to my concerns and instructed me to run the water for a while and flush the toilets which eventually resolved the issues. It was a comfort to have found the root issue in about an hour. I recommend him and would call on his service again if needed (which I hope I won’t have to do).

Ron returned my call within 10 minutes and came over shortly thereafter. He was professional from the moment he arrived and introduced himself to the time he left. It took a while for him to narrow down the possible location of the leak and, fortunate for us, it was found under the carpeted area and NOT the hardwood :) And, no, the floor wasn't warm and the carpet wasn't wet or, as I told Ron, we would have known where the leak was and I wouldn't have needed him :) We have a two story home so it was important to define where all the water lines were running from the water heater in the attached garage to the kitchen and to the three bathrooms, two of them upstairs. We heard this leak in a wall outside the Master Bath upstairs and thank heavens we didn't cut into the wall to look for it!. Good job Ron! We will call Ron again in an instant if we suspect but can't find a leak and we will highly recommend him to our friends.

In less than two hours he figured out where my water leak is. He did an excellent job!

Fantastic job!!! Found the leak location in about 10 minutes using an IR camera and sonic leak detection instrumentation. Was extremely polite and courteous and explained all the steps taken as well as suggestions on how to fix the leak as well as professional plumber references if I did not want to fix/bypass the leak myself. You could not ask for more. Price was extremely reasonable.

After failing my attempts with two plumbers to find a leak in my bathroom, I called Sherlock leak detection and Ron was at my house within an hour. He successfully found the leak in no time. I highly recommend his services.

I noticed water along the baseboard near my vanity in the master bathroom. Ron came to inspect, and was able to actually pinpoint the source of the leak which was on the other side of the house in my dining room (improperly capped pipe). He was very thorough and professional, and has also recommended a plumber and restoration company to provide estimates to do the fix (Sherlock Leak Detectives find leaks, but are not a plumbing service). It was worth having Ron come out, and use his expertise to diagnose the problem before calling in other services IMO.

Provider expertly used an array of methods to locate source of leak. I was thrilled to learn that repairing the leak would be a minor job instead of a major job requiring ripping out walls. Providers fee was worth every penny for resolution and peace of mind. Ron was very professional and courteous.

Called the provider after noticing water damage along our baseboards. They were quick to respond and scheduled leak detection service for the next day. Technician was very courteous and quickly diagnosed the issue as condensation coming from our HVAC system. $295 seems a little steep given the amount of time it took to detect the leak, but to be fair, it's a flat fee and the service call could have easily taken much longer. I was also expecting some sort of report detailing the findings. Did not receive one, but when I requested it the contractor was happy to provide a short description of results on the invoice. Overall, I was quite satisfied with the provider, though in the future I might chose one that also handles repairs and mold detection. Now I have to call someone else for that.

We have had an "continuous flow" problem now for months. Two different plumbers didn't know how to diagnose what Ron (Sherlock Leak Detection) was able to diagnose in 5 minutes. He is very knowledgeable about what can be the cause. We were lucky that our problem didn't have anything to do with our irrigation system, as that is more difficult to diagnose, but I am sure Ron could figure that out as well. A+

First of all, Ron was very punctual and responsive. The price sounds good at a flat rate, but it totally depends on the final outcome. OUR LEAK: We had a leak coming down thru a vent in our downstairs bathroom. The leak was definitely coming from our upstairs bathroom. It could have been the toilet or sink, but we had no idea. ACTIONS TAKEN: Ron was very methodical. He took a good approach to trying to find the problem. He used color dye pills to try and identify the source from our toilet and shower and sinks. He used a moisture detector around the toilets. He checked all bathrooms. He even checked our neighbor's unit for possible moisture along a shared wall. PROBLEM: Ron narrowed the problem down to a moist area around the upstairs toilet. He didn't actually detect the leak or find the source of the leak. He only identified a possible cause being the wax ring for the toilet - which we had recently replaced. SOLUTION: So with that, we hired another plumber to check the toilet and it was fine - no leak there. This plumber actually detected a pinhole leak coming from the sink nearby which was spraying water towards the toilet and in 2 different directions actually. The plumber we used was also methodical, cleaned up his mess thoroughly and provided us with a list of tasks performed on his invoice. Ron should have done a few other important things. He should have cleaned up the dye that spilled around the toilet, sink and shower after using it. We had to clean it ourselves. He should've provided us with a written description of tasks performed. His invoice was just the price of $295 and that was it. He should've used his moisture meter EVERYWHERE - around the sink especially - and he would've found the source of the leak. For these reasons and because he only provided us with a possible cause of the problem, I can only give him a FAIR rating. I hope this advice helps anyone who chooses to use him. I don't believe he was a bad plumber, as he was very easy to deal with, but the final outcome was disappointing - to pay $295 for his best guess was not what we wanted - especially when it was the wrong guess.

Unbelievably good service. I had a very hard to find the leak. Several plumbers said I needed to dig up my slab. Sherlock said it was a simple leak under the toilet. It was a simple wax ring.