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Progressive Insulation & Windows

Windows, Insulation, Doors,

About us

Progressive Insulation & Windows was founded in Chatsworth in 1978 and has grown into one of Southern California's leading replacement window and insulation companies. We stand above many of our competitors because of our commitment to provide excellence in the installation of our products. Though we now have more than 70 trained installers and sales reps, we still do business in the same customer-centered tradition that propelled us to success in our early days. We are still a family-owned and operated business that truly cares about the customer experience before, during, and after installation of any of our products.

Business highlights

47 years of trusted experience

Services we offer

Vinyl, Fiberglass, Woodclad & Aluminum Windows, Window Coverings, Entry, Patio & French Doors, Commercial & Residential Insulation

Services we don't offer

Broken Glass & Window Repair Mirrors

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8262 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 226-250 of 262 reviews

Jacquelin B.
09/2020
5.0
insulation, doors
  + 0 more
Excellent Covid-19 precautions
Description of Work: crawl space remove old insulation, replace with new insulation, rodent proof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
09/2018
5.0
insulation, replacement windows
  + 0 more
Very smoothly
Description of Work: Attic cleaning and insulation installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
05/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced 3 windows and a patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Christopher H.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: Have had multiple windows replaced and attic insulation installed by Progressive. Always professional and prompt service. Cost is about on par with other quotes.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy W.
01/2016
5.0
replacement windows
  + -1 more
It went good.
Description of Work: Put in 4 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Partha M.
11/2015
3.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: I got my wall and attic insulation done. I think the R value already reduced in one year. It is not keeping the house as insulated as it did the first year.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0

$6,000

Sara B.
10/2015
1.0
replacement windows
  + -1 more
unknown
Description of Work: The never returned multiple calls
Rating CategoryRating out of 5

Response from Progressive Insulation & Windows
Hello (member name removed), I apologize that you have been having trouble getting in contact with us. We have various systems in place to monitor all incoming calls, messages, and when calls are transferred. We keep all new customer information in a detailed database. These measures are in place to make sure that we follow up with all of our customers. I am not sure why we did not receive your call, but there is no record of any incoming call, message, or email from you in our system. We would love the opportunity to assist you with anything you may need from us. Please feel free to contact me directly at (818)923-8015, or via email at LBarnes@proiw.com. Or you can call the main number, (800-500-6200) and ask for Carolyn. Again I apologize for any inconvenience and hope to hear from you soon! Sincerely, Laura Barnes Progressive Insulation and Windows Customer Service Advisor Cell: 818-923-8015 Office: 818-428-6281 LBarnes@proiw.com

Thomas S.
08/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Mary G.
08/2015
5.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: Blown in insulation walls & attic |Very satisfied very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Frank B.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Remodel Of full house. Insulation for exterior attic and I Teri or walls with sound proofing and picture framing sealing of all bays. They did a great job. Just referred to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Progressive Insulation & Windows
Thank you for the referral. About 80% of our business is from repeat and referral customers. We have the best customers in the world!

Bob R.
06/2015
5.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: I called for a quote one day and the NEXT day the insulation was installed expertly. I cant say enough good about this company, highly recommend using them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Progressive Insulation & Windows
The next day? WOW, I am glad we were able to juggle our schedule around to accommodate yours. However, I don't want to set the bar quite that high for everyone. We are usually out about a week or two because we are normally very busy. We always try our very best to accommodate our customer's requests and it is great that we were able to do that for you. Thank you VERY much for the business and the kind words!

Michael L.
04/2015
5.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: Insulated attic to keep house cool. Average temps in house dropped by 10 degrees from proper insulation installation. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Terese W.
08/2014
5.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: Requested blow-in insulation for a 2,000 Square foot house. Called other companies for estimates, Progress was in the middle of pricing but what sold me on Progressive was their customer service. Gary Stevenson was my sales rep who came out the day after I called. He took his time explaining the process, went thru the entire house inside and outside and patiently answered all our questions. He then promptly emailed me the estimate. The work took about a day and a 1/2. We had most of the work done on the exterior since we are getting the house stuccoed and two rooms were done from the interior since we have some brick on the outside. The workers (we called them the 3 J's)Joe,Jose & Jorge arrived right on time both days. Again they answered all our questions. What impressed me is the honesty. We did not know since we lived here 25 years that some of the walls had insulation in them. They showed us the areas and at the end called the office and got a reduction off of our bill. They cleaned all the areas of the interior and exterior before they left. Also since they finished on a Saturday and the main office was closed, they said I can pay the bill on Monday. This is something I have never come across usually companies want payment before they leave. As you can see I highly recommend this company and Thankful for Angie's List.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Ted M.
07/2014
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALICIA G.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced (retrofitted) 13 openings in my home: 3 sliding glass doors plus 10 windows, some of which were large 6' x 6' picture windows, with Marvin Infinity dual glazed, energy efficient windows. Because I live in a fire area, all glass had to be tempered, adding substantially to the cost. | |The salesman, Dwayne, was knowledgeable, attentive, always responded to my emails almost immediately to answer any question I had. The installers were efficient, professional and organized, cleaning up at the end of each day (installation took 4 days, exactly what Dwayne said it would) and leaving the windows sparkling clean at the end of installation. The work is beautiful and my sliders and windows glide open effortlessly. I already notice how much cooler my house is as temps climb outside, making my A/C much more efficient. I'm thrilled with Progressive Insulation and Windows and highly recommend them. I chose Marvin over Anderson because the Anderson Replacement Window sales people do a hard, pushy sell, giving you a price that's good "for today only" and threatening that the price will go up substantially if you don't sign on the dotted line that day. No thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$34,600

elisa L.
06/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: I used this company to update 10 windows In my home. I purchased double pane windows with a nice outer boarder. Gorgeous! Since replacing my windows I have noticed a huge difference in my home overall. Less dust and my home is cooler. Highly recommend Progressive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Progressive Insulation & Windows
Thank you for the review. I know it gets windy in Newhall and people really appreciate how properly designed windows can keep out the dust and dirt when properly installed. Our crews are our own employees and real professionals. We are very proud of them. I am glad you are enjoying the benefits of your new windows. Steve Anderson, President

Yonah B.
05/2013
4.0
replacement windows
  + -1 more
I give them a B
Description of Work: My first estimate to replace all the windows in my home (16 total). The salesman shows up on time and goes into a hard pitch on their preferred brand and did not listen to what we wanted from our new window installation. Then, after giving us a quote, he never handed me any paperwork and "lost" our estimate. Botom line, too expensive and did not seem like they had their act together.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Dianna G.
01/2013
1.0
replacement windows
  + -1 more
It didn't.
Description of Work: On a day off from work I contacted this company to get an estimate to replace two windows. I called around 11 a.m.and was told they were in a meeting and would call me back. When I'd heard nothing by 2:30 p.m. I called back. I was told they would immediately return my call. Again, nothing. I called back around 5 and spoke with somebody who said they'd have an estimator call to set something up the next day. The next day: nothing. I finally received a return call at 2:30 p.m. two days later (by which time I'd left town). I contacted another provider who was prompt, competent and got the job done as requested.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Progressive Insulation & Windows
I am very sorry for this bad experience. I wish it had not earned us an F grade but, we are responsible for when we do a bad job as much as when we do a good job. I did some investigation on this call. Unfortunately, the call came in on October 31st which was our annual company meeting and happened to fall on Halloween. We had temporary personnel answering phones and our communication was not up to par. We finally got someone to call this customer two days after the initial call which is obviously not acceptable to either us or, more importantly, our customer. Because of this valuable input, we have hopefully taken the necessary steps to fix the problem an keep it from happening again. My sincerest apologies, Steve Anderson, president

Javier C.
12/2012
5.0
replacement windows
  + -1 more
It went very well.
Description of Work: Had two front windows and a 4 panel sliding backdoor installed. They were professional and on time, did exactly what they said would be done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Susan L.
09/2012
3.0
insulation
  + -1 more
didn't go
Description of Work: Kevin Downey came to my house to do an estimate and he never got back to me with a price. weird. So we went with Everguard

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Progressive Insulation & Windows
I looked into this issue with Kevin. Normally we give a price on the spot but, due to the overwhelming demand created by Energy Upgrade CA, we have been extremely busy. Kevin said he spoke to your house keeper but you were not home. He did neglect to get back to you in a timely manner and I apologies for that. I hope you didn't miss out on the rebates available to you through the EUCA program which could have been up to $8,000 cash back to you. You must be a "participating contractor" in the program to be able to offer these incentives. Otherwise, you are left with rebates of a few hundred dollars at best. Thanks again for the feedback and again, I apologies for Kevin not getting back to you in a timely manner. Steve Anderson

Sybil W.
06/2012
3.0
replacement windows
  + -1 more
See above.
Description of Work: First appointment, I stood Progressive up. Second appointment they cancelled. Third appointment the guy came an hour late. Was very professional and even fixed a window that just needed a minor adjustment for free. Presentation was very professional, and I could have easily gone with Progressive, but despite several broken promises and excuses, was never given an estimate. My guess is that they did not want to take the time to do such a small job (just 2 windows), but wouldn't say that. Instead, they just wasted my time.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
2.0


John S.
01/2012
5.0
replacement windows
  + -1 more
Very smoothly.
Description of Work: Had old wood windows replaced and the job went very well. They were neat, quick and paid attention to details.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

07/2005
5.0
doors
  + -1 more
VERY PROFESSIONAL AND KNOWLEDGEABLE. THEY WERE A REPUTABLE AND HONEST COMPANY AND PERFORMED THE WORK THAT WAS REQUIRED. I LIKED THAT THEY KNEW THE LOCAL BUILDING CODES AND ALL THE REQUIREMENTS.
Description of Work: INSTALLED A SLIDING DOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

BLAIN W.
06/2005
4.0
replacement windows
  + -1 more
GREAT PRICE FOR PRODUCT OFFERED. I CHECKED OTHER PLACES AND BY FAR PROGRESSIVE WAS THE BEST PRICE FOR THE QUALITY OF MERCHANDISE. INSTALLATION WAS FAIR BUT NOT GREAT. SOME DAMAGE TO WINDOW LEDGE AND LOCK WAS NOT INSTALLED AS PROMISED ON SLIDING GLASS DOOR.
Description of Work: ORDERING AND INSTALLING NEW WINDOWS. REMOVED OLD WINDOWS AND EXPOSED OF THEM. INSTALLED NEW ONES WITHIN THE TIME FRAME QUOTED. INSTALLED NEW MOLDINGS AROUND WINDOWS.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,537

Response from Progressive Insulation & Windows
THANK YOU FOR YOUR APPRECIATION OF PRODUCT VALUE. PROGRESSIVE SEEKS TO PROVIDE A VARIETY OF WINDOWS FROM DIFFERING WINDOW MANUFACTURERS TO FIT THE UNIQUE NEED OF EACH CUSTOMER. OUR INSTALL TEAMS ARE CONSTANTLY REVIEWED AND TRAINED TO IMPROVE THE QUALITY OF THEIR WORK. PROFESSIONAL FINISH CARPENTERS TAKE CARE OF THE FINAL STAGES OF THE INSTALLATION. PROGRESSIVE INSTALLERS MAKE SURE THAT EACH WINDOW IS NOT ONLY CORRECTLY INSTALLED, BUT FULLY CAULKED AND INSULATED TO PROVIDE THE BEST PERFORMANCE. WHEN CUSTOMERS CALL FOR SERVICE WE RESPOND ASAP! OUR SERVICE DEPARTMENT WINS THE GREATEST APPROVAL RATINGS. PROGRESSIVE ENCOURAGES EACH CUSTOMER, INCLUDING THIS CUSTOMER, TO CALL WHEN THEY EXPERIENCE A PROBLEM. ALSO, UNIQUE TO THE INDUSTRY, PROGRESSIVE OFFERS A LIFETIME WARRANTY, MATCHING THE MANUFACTURER’S WARRANTY BUT EXTENDING THE SERVICE WARRANTY – AND AFTER 30 YEARS OF EXCELLENCE, WE’LL BE THERE WHEN YOU NEED US. PLEASE CALL ON DAMAGE AND LOCK ISSUES.

RICHARD S.
01/2005
5.0
replacement windows
  + -1 more
THEIR SHOWROOM WAS WHAT CONVINCED US TO 'CONTRACT WITH THEM.' THE SALESMAN WAS PROMPT AND FAIR. HE DEFINED THINGS REALLY WELL. THE WORK CREW WAS PROMPT. THE REAL DELIGHT THEY INTEGRATED MARVELOUSLY A HEARING IMPAIRED PERSON REALLY IMPRESSIVE.
Description of Work: THE COMPANY REMOVED, DISPOSED, AND INSTALLED FOUR FRONT WINDOWS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,268

Contact information

9750 Topanga Canyon Blvd., Chatsworth, CA 91311

http://www.progressiveiw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
418046
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Insulation,
Doors,
Energy Efficiency Auditing,
Egress Windows,
Heating and Air Conditioning

FAQ

Progressive Insulation & Windows is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Progressive Insulation & Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Progressive Insulation & Windows offers free project estimates.
Yes, Progressive Insulation & Windows offers eco-friendly accreditations.
No, Progressive Insulation & Windows does not offer a senior discount.
No, Progressive Insulation & Windows does not offer emergency services.
Yes, Progressive Insulation & Windows offers warranties.
Progressive Insulation & Windows offers the following services: Vinyl, Fiberglass, Woodclad & Aluminum Windows, Window Coverings, Entry, Patio & French Doors, Commercial & Residential Insulation
Broken Glass & Window Repair Mirrors

Contact information

9750 Topanga Canyon Blvd., Chatsworth, CA 91311

http://www.progressiveiw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM