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Progressive Insulation & Windows

Windows, Insulation, Doors,

About us

Progressive Insulation & Windows was founded in Chatsworth in 1978 and has grown into one of Southern California's leading replacement window and insulation companies. We stand above many of our competitors because of our commitment to provide excellence in the installation of our products. Though we now have more than 70 trained installers and sales reps, we still do business in the same customer-centered tradition that propelled us to success in our early days. We are still a family-owned and operated business that truly cares about the customer experience before, during, and after installation of any of our products.

Business highlights

46 years of trusted experience

Services we offer

Vinyl, Fiberglass, Woodclad & Aluminum Windows, Window Coverings, Entry, Patio & French Doors, Commercial & Residential Insulation

Services we don't offer

Broken Glass & Window Repair Mirrors

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8262 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
5%
3
3%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 251-262 of 262 reviews

Jerry V.
12/2011
5.0
insulation
  + -1 more
Very well.
Description of Work: We have an older home that had no insulation in the walls. The crew showed up on time, were very pleasant and performed the work in a very professional manner. We will be using them again when we change out some windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Rhonda H.
12/2011
5.0
energy audit
  + -1 more
eny
Description of Work: Steve Anderson provided me with a comprehensive explication on the energy efficiency audit and the California rebate program, as well as what his company could provide. I had received another bid, from another company, and Steve highly recommended them due, primarily, to location. I was amazed by his honesty and integrity and will contact him again, once I get my efficiency report. Based on this experience, I would highly recommend this company.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

SANDRA U.
11/2011
5.0
replacement windows
  + -1 more
a
Description of Work: I already gave a review on this job but am writing a year later to commend Progressive's excellent follow-up service. Almost a year ago today, we had Progressive install Simonton windows. One of the features of dual paned windows is that it muffles outside noises. However, I did not notice much difference regarding barking dogs. The other day, when I pulled the corner drapes to fix something, I was surprised to find the window opened 1/4 inch. This had been opened for a year! But when I tried to close it, it would not lock. This window had been replaced by a Simonton installer a few weeks after the original installation, because the original window had a scratch on it. When I called Progressive to report the present problem, Mike Ashbrook said he would send Robert out between 1 and 2pm that very day. At 1:05, Robert arrived. He worked at repositioning the locks, and after about 6 minutes of tinkering with it, he fixed the problem. I thought for sure they would have to re-order a window. I am dismayed, however, that the Simonton installer was irresponsible in not working to make the lock fit. Instead, he left the window ajar so the locks would be in "lock" position. He was definitely not of the Progressive mentality. Progressive was just as swift in handling another problem early on. One of the ways I select contractors from Angie's list is by looking at how a company handles complaints. Progressive has an exceptional record.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Progressive Insulation & Windows
I apologize for not replying to this report earlier. In a very tough market like we have had for the past few years, Progressive has been fortunate enough to still be busy. However, it has taken a lot of effort and I have been remiss in replying to Angie's List reports like I should. This report caught my eye because of the prompt service from our window department. I apologize that the Simonton service rep did not take care of everything properly the first time. They normally do a great job for us and our customers. I'm glad that our Progressive team came through in the end and was able to resolve the issue. It's not always easy to get to a service call on the same day because we don't really have a dedicated service department like some window companies do. I believe the reason we don't have very many service calls is because of the care our crews take getting our windows and doors installed properly in the first place. Our window crews are full time employees, paid by the hour. This helps insure that they don't rush through the job and take their time to get it done right to avoid future service calls and inconvenience to our customers. Thank you very much for your business and continued support. Steve Anderson, president

RICHARD AND AUDREY H.
09/2011
5.0
replacement windows
  + -1 more
They did a fantastic job.
Description of Work: They replaced our windows. They replaced single pane windows with double pane windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam G.
12/2010
5.0
replacement windows
  + -1 more
Wonderful.
Description of Work: I had 9 windows replaced in my house. Progressive was not the cheapest but the most knowledgeable and had the best reviews. Dwayne was my sales guy, from our estimate, to our visit to the show room up to the day of installation he was on top of it and never pushy. The installation process was very simple and done right in the time frame predicted. At the end of the installation the team pointed out a couple scratches on the glass and a missing screen. They put in an order for the replacement glass and three weeks later my glass was replaced and the screen put in on time and done just as neat and timely as the first installation. Great Experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Stephen S.
11/2010
5.0
replacement windows
  + -1 more
It was positive experience.
Description of Work: I hired this service to replace old windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry S.
10/2010
1.0
doors
  + -1 more
N/A
Description of Work: I needed an outside door replaced in my home. It is a custom door. I expect to spend over $1,000 for this door. These people were not interested in even giving me a quote. I was told that the "job was too small for them to bother with". That was even after i indicated that if the job was satisfactory, I would consider having all the doors in my home replaced. Evidently they don't need my business. Its unfortunate, because 2 of my friends need doors replaced too. This is one company I would never recommend.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Progressive Insulation & Windows
After reviewing the facts, we were disappointed to learn that we had responded to this valuable Angie's List Member in this manner. Obviously, this is not the way to treat anyone coming to us with a request for help. There may have been some confusion about a doggie door but, that is no reason to make any person feel like they are not important to Progressive. After this report was posted, we called the customer to apologize and have counseled the employees involved with this unfortunate incident. Thank you to the Angie's List Member for taking the time to hold up the mirror to enable us to see what needed to be changed. Steve Anderson President

Andrew W.
07/2010
5.0
insulation
  + -1 more
Great from beginning to end.
Description of Work: Insulation in subfloor, blow-in cellulose insulation, and attic insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,150

WILLIAM F.
01/2010
5.0
doors, replacement windows
  + 0 more
Great Experience
Description of Work: Replaced aluminum window and installed new patio door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Weston N.
10/2009
3.0
doors, replacement windows
  + 0 more
see above
Description of Work: Representative came out in a timely manner and provided an excellent presentation. Howver, the estimate was 25% higher than the contractor we ultimately chose (who, though not quite as polished, also provided a good presentation). The materials, warantee, and reputation of the companies was not sufficiently different to justify such a variation in price.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
5.0


Response from Progressive Insulation & Windows
Steve Anderson, the owner of Progressive, spoke with The Member and thanked him for taking the time to discuss his experience with Progressive. We learned a lot in the process and will definitely strive to offer more brand choices to our clients in the future, as well as optional installation details and finishes. Had we offered more brand choices in this situation, the price difference would not have been quite as much as it was. However, it was our mistake and we gratefully thank The Member for taking his personal time to discuss the situation. The insight gained will enable Progressive to bring even better communication and service to our clients in the future. We always appreciate the opportunity to learn from prospects who don't actually become customers. Among their other services, Angie's List gives us the chance to do just that. Thank you very much.

MARINA J.
12/2006
5.0
replacement windows
  + -1 more
Great!
Description of Work: We had 10 windows replaced. We had interviewed 2 other company's and their professionalism at the interview was beyond compare. George, the salesperson was friendly, no pressure and very informative. We did not receive any haggling phone calls post interview etc. An expert window person measured each area for over 2 hours prior to window order. The windows were installed by a diligent crew for 3 days straight. They tore out the old, cleaned and installed the brand new beautiful windows! They look amazing and are so easy to open, clean. I don't think I even want window coverings!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Contact information

9750 Topanga Canyon Blvd., Chatsworth, CA 91311

http://www.progressiveiw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
418046
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
02/29/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Insulation,
Doors,
Energy Efficiency Auditing,
Egress Windows,
Heating and Air Conditioning

FAQ

Progressive Insulation & Windows is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Progressive Insulation & Windows accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Progressive Insulation & Windows offers free project estimates.
Yes, Progressive Insulation & Windows offers eco-friendly accreditations.
No, Progressive Insulation & Windows does not offer a senior discount.
No, Progressive Insulation & Windows does not offer emergency services.
Yes, Progressive Insulation & Windows offers warranties.
Progressive Insulation & Windows offers the following services: Vinyl, Fiberglass, Woodclad & Aluminum Windows, Window Coverings, Entry, Patio & French Doors, Commercial & Residential Insulation
Broken Glass & Window Repair Mirrors

Contact information

9750 Topanga Canyon Blvd., Chatsworth, CA 91311

http://www.progressiveiw.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM