KIVA Kitchen & Bath - Los Angeles

We were confronted with the necessity to rebuild out kitchen under stressful circumstances due to water damage from a broken pipe. Troy assisted us by patiently exploring all alternatives and accommodating our construction schedule. We are very pleased and thankful.

To say Dave Watson at Kiva Kitchen and Bath is a knowledgeable, responsible, and helpful guy is an understatement. He's honest and committed to problem solving should a problem arise. Talking about personal service - Dave spent days communicating with me via email and on the phone and in the end took a dramatic step to help us with a problem we were having - at his cost and expense. Dave was understanding and supportive, a real stand up guy. I'll never buy another appliance from a mass retailer again. Dave exemplifies the business ethic consumers expect and deserve. He'll go the extra mile and truly cares about his customers' experiences - a rare find in a landscape of deal closing, bottom line retailers. Support the independent retailer, rather than big box. You'll never get the kind of customer service I received from Kiva at a Home Depot or Best Buy. It just wouldn't happen.