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AMERICAN SPA SERVICES INC

Pool and Spa Service, Appliance Repair

About us

We specialize in providing the absolute best customer care possible. Our office is fully staffed so that your phone call will be answered by a friendly associate, Our technicians are professional, uniformed and on time.

Business highlights

27 years of trusted experience

Services we offer

Spa Repair, Hot tub Repair, Jetted Bathtub repair, Pool Repair, Fountain Repair, Spa Maintenance, Spa Covers and much more.

Services we don't offer

WOOD WORK, POOL CLEANING OR POOL MAINTENANCE, RE-FIBERGLASSING.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
3%
2
6%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 76-100 of 113 reviews

Christopher F.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Jesse (121) the technician, replaced a broken jacuzzi tub motor. He had to do his work through the 2x2 trap door to reach the motor. Very awkward. |He was very pleasant, kept me informed of what was going on and why he was doing it. I felt quite confident in his work, and have had no issues in the two years since his replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$766.13

Jill O.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: cleaned and repaired spa and replaced motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Michael U.
11/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wesley B.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Have used them for a long time and continue to do so

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

LUCINDA P.
11/2015
5.0
pool cleaners
  + -1 more
unknown
Rating CategoryRating out of 5

linda H.
11/2015
3.0
pool cleaners
  + -1 more
unknown
Description of Work: They did a lot but now still leaked a year or so later

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0


Pearl P.
09/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Spa maintanence

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$55

Larry J.
06/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WALLACE K.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Cleaned spa replaced heater for spa

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Walt Z.
03/2015
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LUCINDA P.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They cleaned and repaired a defunct and dirty outdoor hot tub, replaced piping and pump, and then serviced and maintained tub until tenant took over care many months later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine T.
02/2015
1.0
pool cleaners
  + -1 more
unknown
Description of Work: it was a scam. Cleaning solution cracked fiberglass of spa, Salt water filter has never worked. BS story about not taking credit cards , wanted check made out to cash, cashed immediately . Promised new cover delivery was delayed 3x. Scam Scam Scam - I feel like a chump

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Walt Z.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: fixed some leaking pvc pipes/connections in my filter system. Got there on time, explained what needed to be done and how much it would cost. Checked out my system when leaks were repaired.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Evan G.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Good guys- not cheap but did the job well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Laurence C.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had to replace the water heater for the pool and spa. It was a difficult placement as the heater was located behind two walls and had to be lifted over the walls. I priced the same work at a local pool shop and it seemed to be about the same amount. It has worked well since installation though I wish I had put in a larger unit so it would heat up the spa quicker. Not their fault though.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael W.
01/2015
2.0
pool cleaners
  + -1 more
.
Description of Work: Part of the reason I no longer want a spa.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$90

bertha G.
01/2015
4.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Sally S.
12/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I love these guys. They are always quick to respond to my calls, and show up to do the work on time. They are dependable and reasonable, and their work is good. I count on them to be there when my spa needs work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James L.
12/2014
1.0
pool cleaners
  + -1 more
The company cancelled the appt.
Description of Work: I scheduled an appt on 12/3/14 at 4 pm for service call on 12/04/2014 between the hours of 10 am to 12 pm. I also requested a 1 hour heads up phone call before coming which they say they would. I get a call from Todd the next day at 8:30 am in the morning, and gets a message if I don't call back within the next 15 minutes, my appt gets cancelled. He was calling to have a tech come at 9 am. First of all, they didn't tell me this important policy of not calling backs within 15 minutes when I was making the schedule in the first place. Second, my appt was from 10 am to 12 pm on 12/04/14 not at 9 am. Third, Todd was very rude, and not willing to take any responsibility on his end.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Daniel F.
09/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Replaced two speed pump motor on my Sundance Cameo 850. Breaking was being popped and disconnecting blower motor to delay that repair fixed it on the first guess. Repair person was great. Offered plenty of advice and info with with the service which I am always looking for. No run around and no non-sense. Will use again and would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$610

Dennis C.
09/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: It was 3 years ago and remember being satisfied with price and performance. That is all I remember. It was a small one time job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pearl P.
09/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They fixed our spa right away and did a great job as usual. They are wonderful |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathleen C.
08/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Put in new GFCI switch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Brandie G.
08/2014
3.0
pool cleaners
  + -1 more
unknown
Description of Work: To expensive compared to other bids that I got.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Cathleen M.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Note: I do not recall the date. | |Replaced the motor in our spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

9640 Topanga Cyn Pl Ste J, Chatsworth, CA 91311

www.americanspaservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Appliance Repair

FAQ

AMERICAN SPA SERVICES INC is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

AMERICAN SPA SERVICES INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, AMERICAN SPA SERVICES INC does not offer free project estimates.
No, AMERICAN SPA SERVICES INC does not offer eco-friendly accreditations.
No, AMERICAN SPA SERVICES INC does not offer a senior discount.
No, AMERICAN SPA SERVICES INC does not offer emergency services.
Yes, AMERICAN SPA SERVICES INC offers warranties.
AMERICAN SPA SERVICES INC offers the following services: Spa Repair, Hot tub Repair, Jetted Bathtub repair, Pool Repair, Fountain Repair, Spa Maintenance, Spa Covers and much more.
WOOD WORK, POOL CLEANING OR POOL MAINTENANCE, RE-FIBERGLASSING.

Contact information

9640 Topanga Cyn Pl Ste J, Chatsworth, CA 91311

www.americanspaservices.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM