Dryer Vent Wizard

The gentleman was prompt, courteous and professional. The cost was about average for the service area. The total cost was for the vent cleaning and replacing the outside flap. I would definitely consider him for another job.

did not start work changing availabiliy. I need to get my money back for service not done.

Very Well, Arrived om time and was very helpful with information

Had to access the roof on a 6 story condo. Removed a screen at the duct exhaust and cleared 10+ years of clogged lint. Great experience.

Michael the technician came out and did a great job. He was courteous and clean up area after work was done. I was given a verbal estimate which I approved, and he began working immediately. They charge an additional $25 for an estimate and don't discount the bill by that amount.

It went very well. The technician was very accommodating.

Did a great job and was professional.

Great...he removed half a garbage bag full of lent.

Seemed to be ok..came off rood with a lot of lint in a garbage bag

Service man was on time, and very knowledgeable and helpful. Excellent job.7

What a fantastic experience and superior service! While the price was higher than what I was expecting the need to have the work done out weighed the cost and the potential hazards of not addressing the problem. Purchased this home in May 2016 and we have surmised that the venting has never been cleaned since the home was constructed in the very late 70s. James called the day before because of rainy weather report and as my vent was on the garage roof there was a safety concern. I requested waiting to cancel and reschedule until the day scheduled because after all, weather forecasters are not always perfect. Well it was raining, not badly but raining nonetheless. I fully expected to receive a call to reschedule. The phone rang it was James. He suggested that he come check and if not raining bad because I had a composite roof he may still e able to perform the service. He came, did and conquered it all along with his assistant Mark. I could not be happier than to have a fully functioning and properly venting dryer after almost a year!! James is also a licensed contractor and can complete any and all dryer venting needs, which I did not initially know. So very happy that I chose him and he is now our go to dyer vent person who will be here every year or two for inspection and cleaning if needed. Highly recommended!!! Thank you James and Mark!!!

James came out to inspect my dryer ventilation system. My home is about 6 years old and from what I understand from James, the ventilation system should be cleaned every three years or so. He climbed the roof to inspect things and with an anemometer determined the wind speed of the ventilation system. His verdict: Things were looking really good and he didn't see a need to clean the duct-work at this time. Bottom line, it's nice to work with honest professionals! He could have recommended cleaning nonetheless but this man has integrity, and instead, gave me a few things to look for to ensure I continue to have good airflow and increase my level of fire safety. I'll definitely have my vent cleaned this year just for good measure. I highly recommend Dryer Vent Wizard and look forward to working with them down the road.

It was really reasonable. They were very good. They were very thorough and they even did some explaining well of the importance of keeping the dryer vent clear. They made sure it was really clear. We actually had something stuck in our gutter and they even got that out for us too.

James was very punctual and was very professional. He was able to work me into an earlier time slot and was so very accommodating. He was very thorough in the inspection of our dryer, our situation and our needs. His work was timely and efficient. The pile of lint that came out of out vent pipe was frightening! He also told us the dangers of the type of hose we had behind the dryer hooking it to the vent in the wall and he sold and installed a much safer one. I called the fire department after he left to verify the information about the hose material and was told that James had done us a huge favor by replacing very dangerous hose with a safe hose. I was impressed with James, his information, and his work. I would and will have him conduct work at my home again.

He was great. They confirmed the appointment, showed up on time and went right to work. Very friendly. I would definately use them again!!

It went very well. My husband was very pleased with their professionalism and expertise. It was a pleasure doing business with them, and we will call them again if needed.

James called before showing up which was good since he wanted to know if he could come early. The answer was yes and he and his assistant showed up within the next half hour. He inspected the connection from the dryer to the wall and found it to be of the wrong kind. I verified in the dryer owners manual and on the internet that he was correct. He gave suggestions as to how I can keep the dryer more lint free then proceeded to clean the vent. He suggested a flapper on the outside of the vent but we decided to not have that done. James didn't argue about the need or that we we didn't want the flapper and proceeded with the job. He came to us to make sure that our air conditioner was off because he was going to cover it to prevent lint from getting into it. The entire process was performed with the utmost professionalism.

i made an appointment three days ago (appointment was made friday, monday was a holiday) for service this morning (tuesday). the appointment was confirmed at the time of the phone call. the company sent a "do not reply" email message with another confirmation that the technician would be here between 8:30 and 9:30. this morning, the company called my cell phone four times. FOUR TIMES. well i don't do my housework with my cell phone tethered to my neck, so i didn't hear the phone ring. not that it should matter, because the appointment was already confirmed twice. when i discovered the voicemail messages, i called back using the first number on my phone. the company said, "we don't make confirmation calls". then he said they DID make these calls. whaaaaaaaaaaaat? so i said i was here, i was waiting, and they only had three minutes left on the appointment. if an appointment had already been confirmed more than once, why didn't the technician just show up? that's what an appointment is. was the technician late and trying to cover that up? is the technician just lazy? does the technician NOT know what "appointment" means? here, this should help. ap·point·ment noun \ə-ˈpȯint-mənt\ : an agreement to meet with someone at a particular time we had this type of agreement. confirmed twice prior to the company bombarding my cell phone with inane calls. in any event, the technician called AGAIN, and this time i was by the phone, so i answered. he said he wasn't going to just drive to my house if i didn't answer the phone... because i made the appointment three days ago. whaaaaaaaaaaaaaat? that is totally illogical. is there some bizarre requirement for these people to constantly confirm an appointment? are they so disorganized they have to have continual reinforcement of an appointment? it's an APPOINTMENT. it's ALREADY been confirmed. more than once! SHOW UP!!! i will be reporting this to the california department of consumer affairs based on the law pertaining to appointment windows. i took an unpaid day off from work for this. they owe me a day's pay. DO NOT HIRE THESE PEOPLE!!! update: let us be clear, james. you said you WEREN'T keeping the appointment because i hadn't answered the phone that morning. the appointment was already confirmed. twice. when i began to address the nonsense excuse you gave for not honoring the appointment, you interrupted in a rude and loud voice while you continued to make excuses. james has been cyber-stalking me since i first wrote this review. i would not trust him in my home. he hasn't done anything except make excuses for not honoring his appointment and is blaming it on the customer...that's the customer who sat waiting for him to show up because WE HAD A CONFIRMED APPOINTMENT! in the mean time, coit did a wonderful, professional, and efficient job of cleaning my dryer vents. i recommend using coit for this type of service.

I had to reschedule my first appointment just because their arrival would have been at the end of the arrive time window and I had company coming. James was very flexible in rescheduling, and when i called prior to the second appointment to see if they could come a day earlier, they rearranged their schedule to come at the beginning of the window. James called about 30-45 minutes prior to arrival on both appointments, which was very helpful. Upon arrival they did a thorough inspection and gave me a detailed estimate to ensure that there were no surprises. They completed the work quickly but took the time to answer all my questions, even unpacking the truck to pull out the vacuum in order to show me all the lint they had removed. They were kind to my old cat who has a tendency to lay right where you need to be. My dryer now dries a load of towels and jeans in one try, instead of the previous two or even three starts. We had a dryer fire previously, it was electrical, not lint related, but it does leave you a little paranoid. Now I am confident that our lint lines are as clean as they need to be to prevent a lint fire. I would definitely recommend the Dryer Vent Wizard to a friend. A+ on professionalism, knowledge and customer service

Very professional. Arrived on time and prepared

The worker was professional and efficient, friendly.

James was great, on time, very helpful and very informative. My vent was very plugged up and having it cleaned out has made a big difference on the efficiency of my dryer.

They are very timely in their appointments and they do quick but very satisfactory work and the price was reasonable.

James arrived right on time. Took a look at my dryer vent and then crawled under the house for a complete inspection. We needed parts replaced. He had all the parts, did the repairs then thoroughly cleaned the vent. He showed me each step of the way, what was wrong and how he would fix it. The situation was worse than I expected but he was able to fix it all. James did an excellent job. I will definitely use them again.

James gave us a courteous call before arrived was very professional and friendly. He not only provided us with excellent customer service but educated us on the importance of vent cleaning and the dangers of dryer fires .