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BEDROSIANS TILE & MARBLE

Marble and Granite, Kitchen and Bath Remodeling

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
3.5
value
4.0
professionalism
2.5
responsiveness
3.0
punctuality
2.5
Showing 1-2 of 2 reviews

CHARLES S.
09/2012
2.0
marble & granite
  + -1 more
Showroom is nice, and personnel are generally friendly and helpful. Order fulfillment is another, very disappointing issue. For my first transaction (counters) I selected Bedrosian's over another, less expensive, retailer because they offered a 6" back splash that wasn't available elsewhere. I purchased the product, and my fabricator went to retrieve. Counters were ready but the back splash they provided was broken into several pieces, most not large enough to complete the job. Their only response was 'back splashes are not guaranteed' and that everyone is told this when purchasing (I was not). After a couple of appeals they did supply me with unbroken pieces, though sadly they did not match the counters and weren't really usable. But they tried, so I gave them another shot - this time purchasing some glass mosaic wall tile. I initiated the order, and my contractor contacted them to confirm & receive contractor pricing. We both were told (on separate occasions) that payment could be made when product was picked up. When install day arrived and we returned, we discovered that the order had never been placed because payment had not been made. We'd have to wait for the next shipment, which was arriving on Monday (usually around 8, but truck could be late so no promises) or Saturday (sometimes they come, sometimes not and there's no one who can tell us prior). All in all, two very disappointing experiences that both inconvenienced me, my contractor, and resulted in significant additional unplanned expense.
Description of Work: This for for the Bedrosian's in Palm Desert and involves 2 separate transactions. Transaction one: purchase of prefabricated granite counter tops with 6" back splash (approx $900) Transaction two: purchase of glass mosaic wall tile and grout (approx $500)

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$1,400

SANDI K.
06/2005
4.0
marble & granite
  + -1 more
THE ORDER WAS PLACED AND THE GRANITE WAS DELIVERED ON TIME TO THE STORE AND PICKED UP. ALL THE CORRECT MATERIAL WAS INCLUDED AND ASSISTANCE IN CARRYING OUT TO TRUCK WAS ALSO GIVEN.
Description of Work: GRANITE 12'X 12' BALTIC BROWN W/ GROUT, POLISHED WAS PURCHASED FOR INSTALLATION OF KITCHEN COUNTERTOPS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$452

    Contact information

    35688 CATHEDRAL CANYON DR., Cathedral City, CA 92234


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Kitchen and Bath Remodeling

    FAQ

    BEDROSIANS TILE & MARBLE is currently rated 3 overall out of 5.
    No, BEDROSIANS TILE & MARBLE does not offer free project estimates.
    No, BEDROSIANS TILE & MARBLE does not offer eco-friendly accreditations.
    No, BEDROSIANS TILE & MARBLE does not offer a senior discount.
    No, BEDROSIANS TILE & MARBLE does not offer emergency services.
    No, BEDROSIANS TILE & MARBLE does not offer warranties.

    Contact information

    35688 CATHEDRAL CANYON DR., Cathedral City, CA 92234