VANDERBILT CONSTRUCTION INC

I would caution anybody from using this construction firm. Our house burned down and Vanderbilt came and did a bid. They quoted a very reasonable price at the time and said they specialized in smoke and fire damage. I questioned many of the items they had on the bid because I knew they were quoted very low. For example the windows they quotes 3500 and I know that because we had replaced our windows with Milgard that may cover 2 of the sliding glass doors. They said that they would work out any issues with the insurance company. After we signed the agreement with them we didn't hear anything for weeks. Every product they tried to install in our house was of substandard quality and when I insisted to replace what we had they would tell me there would be a supplemental charge. The whole job was a nightmare and I was stuck between the insurance company and Mike Bouchard (owner). Our project manager changed 3 times during the job and it was always very difficult to get anyone to call me back. I consulted an attorney about not paying them but they said that it would cost more to go to court than I would get back and that the laws favor the constrution industry. It has been 6 years since our house was completed but when I found out about Angie's list I couldn't not post this to warn others. I am not even sure they are still in business but if they are or if Mike Bouchard has opened another business, I would not use them under any circumstances and I guarantee you will regret it. He is personally dishonest and runs his business in a dishonest fashion.

Vanderbilt Construction and US Floors (owned by Vanderbilt) were contracted in 2003 to repair damage to our floors which were damaged in a fire. All floors were damaged due to extensive water damage made by the firefighters and subsequently the floors were left exposed during a bad rainy season. Vanderbilt did not cover the roof as contracted. The soaked sub floor was not replaced, causing all floors to move, swell and pop up. Vanderbilt/US Floors would not correct the problem. We had to go to arbitration and it was ruled the floor was incorrectly installed. However, we paid more to attorneys than what was awarded to us. Mike Bouchard, owner, lied on several occasions. We were told by his workers that he was a liar and it proved to be true.